Logo of Rhombus

Rhombus

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
30% increase in the last year
Web traffic
10% increase in the last quarter
Financing
April 2024 - $113M

Ratings

G2
4.6/5
(498)
Glassdoor
4.2/5
(32)

Rhombus description

Rhombus is a cloud-based physical security platform used by companies of all sizes across various industries. It allows you to manage security cameras, sensors, access control, and alarms from a single system. Rhombus offers AI-powered analytics for real-time threat detection and integrates with other business systems. Its simple setup and ease of use make it popular, especially for managing security across multiple locations.


Who is Rhombus best for

Rhombus is a user-friendly, cloud-based physical security platform ideal for businesses of all sizes. Users praise its easy setup, mobile access, and AI-powered analytics for real-time threat detection. However, some users have noted occasional issues with livestream speed and AI accuracy. It's a popular choice for managing security across multiple locations.

  • Ideal for small, medium, and large businesses needing robust security.

  • Suitable for various industries requiring physical security and remote monitoring.


Rhombus features

Supported

Rhombus supports real-time alerts on mobile devices through its AI-powered system and integrations.

Supported

Rhombus supports centralized management of all cameras through a single dashboard.

Supported

Rhombus Systems supports live viewing of camera feeds via their mobile app and console.

Supported

Rhombus supports playback of recorded footage with features like historical footage review and efficient scrubbing.

Supported

Rhombus supports mobile access for access control, allowing users to unlock doors with their smartphones.

Supported

Rhombus integrates with various third-party security systems.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.24

Customer Service

Strongly positive
+0.87

Ease of Use

Strongly positive
+0.95

Reliability and Performance

Neutral
+0.24

Ease of Implementation

Rather positive
+0.65

Scalability

Rather positive
+0.53

Rhombus reviews

We've summarised 473 Rhombus reviews (Rhombus G2 reviews) and summarised the main points below.

Pros of Rhombus
  • Easy setup and user-friendly interface, simple to navigate.
  • AI analytics for real-time threat detection and facial recognition.
  • Remote access to live camera feeds and recordings via mobile app.
  • Cloud-based system with no need for NVR or on-site storage.
  • High-quality video and ability to create and share clips.
Cons of Rhombus
  • Spotty livestream service on webpage with slow speeds at times.
  • AI can be inaccurate with incorrect facial recognition.
  • Limited camera and door controller options.
  • No sound on some cameras.
  • Expensive, especially for enterprise setup and multiple locations.

Rhombus pricing

The commentary is based on 93 reviews from Rhombus G2 reviews.

Rhombus often receives positive feedback for its features and ease of use. However, many reviewers express concern over the cost, particularly for smaller businesses and in comparison to other vendors. While some consider the price justified, others find the licensing and annual fees high.

Users sentiment

Neutral
-0.24

See the Rhombus pricing page.

  • Rhombus has a free trial.


Rhombus alternatives

  • Logo of Verkada
    rhombus vs Verkada
    Cloud-based security cameras and building management made simple.
    Read more
  • Logo of Coram AI
    Coram AI
    AI-powered video security: search, alerts, and easy management.
    Read more
  • Logo of Axxon One
    Axxon One
    Unified video management system with AI-powered analytics and integrations.
    Read more
  • Logo of SAVI
    SAVI
    Video security and operations insights for smarter retail.
    Read more
  • Logo of Ambient.ai
    Ambient.ai
    AI-powered security that detects threats, not faces.
    Read more
  • Logo of Avigilon Unity
    Avigilon Unity
    AI-powered video security system connecting cameras, access control, and analytics.
    Read more

Rhombus FAQ

  • What is Rhombus and what does Rhombus do?

    Rhombus is a cloud-based physical security platform offering a unified system for managing security cameras, sensors, access control, and alarms. It features AI-powered analytics for real-time threat detection, remote access via mobile app, and integrations with other business systems. Rhombus is designed for businesses of all sizes needing streamlined security management across multiple locations.

  • How does Rhombus integrate with other tools?

    Rhombus integrates with various third-party security systems, allowing for a comprehensive security approach. It offers centralized management, real-time alerts, and mobile access for enhanced control. This streamlines operations and improves overall security efficiency.

  • What the main competitors of Rhombus?

    Top alternatives to Rhombus include Verkada, Avigilon Unity, and Kastle. These competitors offer similar cloud-based security solutions, often with features like video surveillance, access control, and AI analytics. Consider Genea and iLobby for visitor and access management.

  • Is Rhombus legit?

    Rhombus is a legitimate cloud-based physical security platform. User reviews praise its ease of use, AI-powered analytics, and remote access features. While some users mention occasional livestream speed issues and AI inaccuracies, Rhombus is generally considered a safe and reliable security solution.

  • How much does Rhombus cost?

    Rhombus doesn't publicly list specific pricing. It involves a one-time camera purchase and an ongoing license fee per camera. For detailed pricing information, contact Rhombus sales or an authorized reseller.

  • Is Rhombus customer service good?

    Rhombus receives positive feedback for its customer service. Users mention "prompt responses," "very knowledgeable" support staff, and helpful service that goes "above and beyond," highlighting Rhombus's commitment to customer satisfaction. A few users mention difficulty with initial setup, but these issues seem to be resolved quickly with support assistance.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.