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Salesforce Government Cloud description
Salesforce Government Cloud is a version of Salesforce's customer relationship management (CRM) platform specifically designed for US government agencies. It helps manage citizen requests, procurement, taxes, grants, and citizen engagement. Built with extra security and compliance for sensitive data, it meets government standards like FedRAMP. This makes it a strong option for government agencies looking to streamline processes and improve citizen services.
Who is Salesforce Government Cloud best for
Salesforce Government Cloud is tailored for US government agencies of all sizes that need to manage citizen requests, procurement, and grants, and improve citizen services. We find the solution is most effective for medium businesses and large enterprises. It's particularly well-suited for organizations in the Non-profit and Government sectors.
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Perfect for mid-sized to large US government agencies (101+ employees) seeking robust CRM.
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A strong choice for Non-Profits and Government entities aiming to streamline citizen services.
Salesforce Government Cloud features
Supported Government-focused Design: Specifically designed for government agencies, providing enhanced security and compliance features tailored to their needs. |
Supported Compliance Adherence: Helps organizations adhere to various government regulations and standards, such as FedRAMP, HIPAA, CJIS, etc., ensuring data security and privacy. |
Supported Enhanced Security: Provides a secure environment for storing and managing sensitive government data, with robust access controls and encryption. |
Supported Data Residency Options: Offers data residency options to meet specific government data location requirements, ensuring compliance with data sovereignty regulations. |
Supported Tailored for Government: Salesforce Government Cloud Plus is specifically engineered to address the unique needs of government agencies, ensuring data security and compliance with various regulations. |
Supported Robust Security: It offers robust security measures like access controls and encryption to safeguard sensitive government data. |
Supported Data Residency: Provides data residency options for compliance with data sovereignty regulations, allowing government agencies to control the location of their data. |
Supported Compliance with Standards: Government Cloud Plus helps organizations align with mandatory government standards such as FedRAMP, HIPAA, and CJIS. |
Salesforce Government Cloud alternatives
JAMIS Prime ERPGovernment contractor/nonprofit ERP for streamlined project & financial management.Read more
Salesforce Government Cloud FAQ
Salesforce Government Cloud is a CRM platform designed for US government agencies. It offers enhanced security, compliance features (like FedRAMP), and data residency options. We find it helps agencies manage citizen requests, procurement, and improve citizen services.
What is Salesforce Government Cloud and what does Salesforce Government Cloud do?
Salesforce Government Cloud is a CRM platform designed for US government agencies. It offers enhanced security, compliance features (like FedRAMP), and data residency options. We find it helps agencies manage citizen requests, procurement, and improve citizen services.
Salesforce Government Cloud integrates with various government systems and other Salesforce clouds. We find it offers APIs and pre-built integrations for seamless data exchange and workflow automation. It also supports custom integrations for unique agency needs.
How does Salesforce Government Cloud integrate with other tools?
Salesforce Government Cloud integrates with various government systems and other Salesforce clouds. We find it offers APIs and pre-built integrations for seamless data exchange and workflow automation. It also supports custom integrations for unique agency needs.
We find that GovQA, Copper, PolyAI, AskLogix, JAMIS Prime ERP, and TechnoMile GovSearchAI Suite are often considered alternatives to Salesforce Government Cloud. They offer similar functionalities with varying focuses like CRM, AI solutions, or specialized ERP systems.
What the main competitors of Salesforce Government Cloud?
We find that GovQA, Copper, PolyAI, AskLogix, JAMIS Prime ERP, and TechnoMile GovSearchAI Suite are often considered alternatives to Salesforce Government Cloud. They offer similar functionalities with varying focuses like CRM, AI solutions, or specialized ERP systems.
Yes, Salesforce Government Cloud is a legitimate offering from Salesforce specifically designed for US government agencies. It prioritizes security and compliance with regulations like FedRAMP, making it a safe and suitable choice for handling sensitive government data.
Is Salesforce Government Cloud legit?
Yes, Salesforce Government Cloud is a legitimate offering from Salesforce specifically designed for US government agencies. It prioritizes security and compliance with regulations like FedRAMP, making it a safe and suitable choice for handling sensitive government data.
I'm sorry, but specific pricing for Salesforce Government Cloud is not publicly available. It's best to contact Salesforce directly for a tailored quote based on your agency's needs.
How much does Salesforce Government Cloud cost?
I'm sorry, but specific pricing for Salesforce Government Cloud is not publicly available. It's best to contact Salesforce directly for a tailored quote based on your agency's needs.
Based on user reviews, Salesforce Government Cloud's customer support receives positive feedback. Users highlight the 24/7 availability and helpfulness of the support team for both technical and platform-related questions. However, some users have reported slow response times or unhelpful support interactions.
Is Salesforce Government Cloud customer service good?
Based on user reviews, Salesforce Government Cloud's customer support receives positive feedback. Users highlight the 24/7 availability and helpfulness of the support team for both technical and platform-related questions. However, some users have reported slow response times or unhelpful support interactions.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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