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Salesforce Health Cloud description
Salesforce Health Cloud is a platform designed for healthcare and life sciences businesses to manage patient interactions and data. It brings together clinical and non-clinical information, giving you a complete view of your patients. This helps you provide better patient experiences, improve how your business runs, and get better health outcomes.
What companies are using Salesforce Health Cloud?
Who is Salesforce Health Cloud best for
Salesforce Health Cloud provides a unified platform for managing patient data and interactions, enabling personalized care and improved outcomes. Users praise its comprehensive patient profiles and centralized data management but note the high cost and occasional navigation challenges. Ideal for medium to large healthcare businesses seeking enhanced patient experiences.
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Best for medium to large healthcare businesses (101+ employees).
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Specifically designed for healthcare and life sciences organizations.
Salesforce Health Cloud features
Supported Salesforce Health Cloud connects clinical and non-clinical data for a holistic view of each patient. |
Supported Salesforce Health Cloud facilitates streamlined communication and collaboration among healthcare teams and patients. |
Supported Salesforce Health Cloud automates various healthcare operations, improving efficiency and reducing manual tasks. |
Supported Salesforce Health Cloud enables personalized care plans tailored to each patient's specific requirements. |
Supported Salesforce Health Cloud analyzes patient data to provide actionable insights for informed decision-making. |
Supported Salesforce Health Cloud leverages AI and CRM functionalities to optimize healthcare processes and improve patient outcomes. |
Supported Salesforce Health Cloud connects diverse data sources to provide a unified view of patient health information. |
Salesforce Health Cloud reviews
We've summarised 35 Salesforce Health Cloud reviews (Salesforce Health Cloud G2 reviews) and summarised the main points below.
- Comprehensive patient profiles, health records, and treatment plans.
- Easy-to-use UI and good user experience.
- Centralized platform for managing patient data and interactions.
- Scalable and easy integration with other applications.
- Excellent interoperability with CTI platforms.
- Difficult to locate clients due to multiple entries with similar names.
- Too much information can make navigation time-consuming.
- High cost, especially for smaller healthcare businesses and third-party apps.
- Limited browser compatibility.
- Call recording issues and manual logging is time-consuming.
Salesforce Health Cloud pricing
The commentary is based on 4 reviews from Salesforce Health Cloud G2 reviews.
Salesforce Health Cloud's pricing is generally considered expensive, especially for smaller businesses. However, many users feel the comprehensive features, unified platform, and improved care management justify the cost. It's crucial to assess your needs and budget to determine if Health Cloud's value aligns with your organization.
Users sentiment
See the Salesforce Health Cloud pricing page.
Salesforce Health Cloud alternatives
Salesforce Health Cloud FAQ
Salesforce Health Cloud is a CRM platform for healthcare providers and life sciences organizations. It offers a unified view of patient data, enabling personalized care, streamlined workflows, and data-driven insights. This improves patient engagement and care coordination while boosting operational efficiency.
What is Salesforce Health Cloud and what does Salesforce Health Cloud do?
Salesforce Health Cloud is a CRM platform for healthcare providers and life sciences organizations. It offers a unified view of patient data, enabling personalized care, streamlined workflows, and data-driven insights. This improves patient engagement and care coordination while boosting operational efficiency.
Salesforce Health Cloud integrates with various data sources through APIs and pre-built connectors. It connects with electronic health records (EHRs), medical devices, wearables, and other healthcare systems to provide a unified view of patient information. This facilitates streamlined workflows and data-driven insights.
How does Salesforce Health Cloud integrate with other tools?
Salesforce Health Cloud integrates with various data sources through APIs and pre-built connectors. It connects with electronic health records (EHRs), medical devices, wearables, and other healthcare systems to provide a unified view of patient information. This facilitates streamlined workflows and data-driven insights.
Top alternatives to Salesforce Health Cloud include SimplePractice, Simple Interact, Carepatron, and Xealth. These platforms offer similar functionalities, such as streamlined practice management, improved patient engagement, and simplified healthcare workflows, often at a more accessible price point.
What the main competitors of Salesforce Health Cloud?
Top alternatives to Salesforce Health Cloud include SimplePractice, Simple Interact, Carepatron, and Xealth. These platforms offer similar functionalities, such as streamlined practice management, improved patient engagement, and simplified healthcare workflows, often at a more accessible price point.
Yes, Salesforce Health Cloud is a legitimate platform used by many healthcare organizations. It offers a secure environment for managing sensitive patient data and improving patient care through enhanced collaboration and streamlined workflows. It is a safe and reliable solution for healthcare providers.
Is Salesforce Health Cloud legit?
Yes, Salesforce Health Cloud is a legitimate platform used by many healthcare organizations. It offers a secure environment for managing sensitive patient data and improving patient care through enhanced collaboration and streamlined workflows. It is a safe and reliable solution for healthcare providers.
I cannot find pricing details for Salesforce Health Cloud. Contact Salesforce directly to get current product pricing and determine if Health Cloud is worth it for your needs.
How much does Salesforce Health Cloud cost?
I cannot find pricing details for Salesforce Health Cloud. Contact Salesforce directly to get current product pricing and determine if Health Cloud is worth it for your needs.
There is no customer service quality score available. Based on user reviews, some appreciate the comprehensive features and ease of use, while others mention difficulties navigating extensive information and high costs. More information is needed to determine overall customer service quality.
Is Salesforce Health Cloud customer service good?
There is no customer service quality score available. Based on user reviews, some appreciate the comprehensive features and ease of use, while others mention difficulties navigating extensive information and high costs. More information is needed to determine overall customer service quality.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.