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Salesforce Security and Privacy

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Company health

Employee growth
2% increase in the last year
Web traffic
7% decrease in the last quarter
Financing
July 2022 - $65M

Ratings

G2
4.4/5
(61)
Glassdoor
4.1/5
(18141)

Salesforce Security and Privacy description

Salesforce Privacy Center is a suite of data management tools designed to help businesses comply with data privacy regulations like GDPR. It enables you to manage personal data, fulfill customer requests regarding their information, and simplify data compliance. With Privacy Center, you can anonymize sensitive data, automate data deletion, streamline customer consent management, and track data subject access requests. This helps reduce the risk associated with handling personal information and builds trust with your customers.


Who is Salesforce Security and Privacy best for

Salesforce Security and Privacy helps businesses comply with data privacy regulations. Users praise its robust data protection and access controls but note a learning curve. It streamlines data management, consent management, and automated data deletion, making it ideal for companies handling sensitive customer data and needing to comply with regulations like GDPR.

  • Best for medium to large businesses (100+ employees) needing robust data privacy management.

  • Ideal for healthcare, finance, and tech companies with strict compliance needs.


Salesforce Security and Privacy features

Supported

Salesforce Privacy Center allows for easy deletion or de-identification of data and files in production to reduce risk.

Supported

Salesforce Privacy Center enables users to create, execute, and monitor requests to stay compliant.

Supported

Salesforce Privacy Center's Preference Manager helps meet consent requirements.

Supported

Salesforce Privacy Center facilitates storage minimization in production orgs.

Supported

Salesforce Privacy Center automates data requests to comply with data privacy regulations efficiently.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Neutral
+0.25

Reliability and Performance

Strongly positive
+1

Salesforce Security and Privacy reviews

We've summarised 61 Salesforce Security and Privacy reviews (Salesforce Security and Privacy G2 reviews) and summarised the main points below.

Pros of Salesforce Security and Privacy
  • Robust data protection, privacy, and access controls.
  • Easy management of data security layers and data loss prevention.
  • Helpful data clustering and decentralized data views.
  • Maintains customer trust by protecting their data.
  • Organizes data systematically for effective management and security.
Cons of Salesforce Security and Privacy
  • Requires a learning curve to manage data effectively.
  • Limited data sharing and access templates for real-world scenarios.
  • Managing user permissions and access controls can be time-consuming.
  • UI can be clumsy until fully understood.
  • Too many unused options cluttering the interface.

Salesforce Security and Privacy pricing

The commentary is based on 4 reviews from Salesforce Security and Privacy G2 reviews.

While Salesforce Security and Privacy offers robust features and comprehensive data protection, reviews suggest the pricing needs reevaluation. Some users find it expensive, especially for global privacy implementations, despite appreciating the platform's value.

Users sentiment

Neutral
+0

See the Salesforce Security and Privacy pricing page.


Salesforce Security and Privacy alternatives

  • Logo of Salesforce Customer 360 Privacy Center
    Salesforce Customer 360 Privacy Center
    Automated data privacy management for easier compliance.
    Read more
  • Logo of Copper
    Copper
    CRM for Google Workspace, automating contacts and deals.
    Read more
  • Logo of PolyAI
    PolyAI
    AI-powered voice assistants for effortless customer conversations.
    Read more
  • Logo of Cloud Compliance for Salesforce
    Cloud Compliance for Salesforce
    Automates Salesforce data privacy for GDPR, CCPA, and more.
    Read more
  • Logo of Transcend
    Transcend
    Automate data privacy, fulfill requests, simplify compliance.
    Read more
  • Logo of Data Privacy Manager
    Data Privacy Manager
    Automates privacy requests, simplifies compliance, builds trust.
    Read more

Salesforce Security and Privacy FAQ

  • What is Salesforce Security and Privacy and what does Salesforce Security and Privacy do?

    Salesforce Security and Privacy, or Privacy Center, helps businesses comply with data privacy regulations like GDPR. It provides tools to manage personal data, fulfill customer requests, and simplify compliance through data anonymization, automated deletion, and consent management. This strengthens customer trust by prioritizing data protection.

  • How does Salesforce Security and Privacy integrate with other tools?

    Salesforce Security and Privacy integrates with other Salesforce clouds and offers APIs for custom integrations. This allows for streamlined data management, automated workflows, and enhanced security across your existing infrastructure. It connects with popular tools, facilitating data flow and compliance efforts.

  • What the main competitors of Salesforce Security and Privacy?

    Top alternatives to Salesforce Security and Privacy include Cloud Compliance for Salesforce, DataGrail, and Varonis Data Security Platform. These competitors offer similar data privacy and security features, often with a focus on compliance and data governance.

  • Is Salesforce Security and Privacy legit?

    Yes, Salesforce Security and Privacy is a legitimate suite of data management tools. It helps businesses comply with data privacy regulations, manage personal data, and build customer trust by protecting their data. It excels at robust data protection and access controls.

  • How much does Salesforce Security and Privacy cost?

    Salesforce doesn't publicly disclose pricing for Security and Privacy features. Contact Salesforce directly to obtain specific product pricing information. Consider factors like data privacy regulations and product features to determine if it's worth it.

  • Is Salesforce Security and Privacy customer service good?

    Customer reviews on Salesforce Security and Privacy's customer service are mixed. While some users praise the helpfulness and guidance, others report difficulty getting support and solutions to their problems. A more comprehensive guide for new users would also be beneficial.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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