Logo of SAP SuccessFactors HCM

SAP SuccessFactors HCM

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Ratings

G2
4.1/5
(462)

SAP SuccessFactors HCM description

SAP SuccessFactors HCM is a cloud-based platform designed for businesses of all sizes to manage modern HR needs. It connects core functions like HR, payroll, talent management, and performance reviews, with powerful analytics to guide better business decisions. SAP SuccessFactors HCM helps companies prioritize their employees with solutions that cater to individual needs, ultimately driving business growth.


Who is SAP SuccessFactors HCM best for

SAP SuccessFactors HCM is a comprehensive, cloud-based HR platform designed for businesses of all sizes. It centralizes core HR functions, from payroll and talent management to performance reviews, offering robust analytics for data-driven decisions. Users praise its ease of use and comprehensive features, while some note occasional performance issues and limited customization. It's ideal for companies prioritizing employee experience and data-driven HR.

  • Best fit for small, medium, and large businesses.

  • Ideal for Healthcare, Manufacturing, Education, and other sectors.


SAP SuccessFactors HCM features

Supported

SuccessFactors centralizes employee information, time off, and other HR tasks.

Supported

SuccessFactors HCM supports an employee database with personal details, job history, and more.

Supported

SuccessFactors supports performance management, goal tracking, and talent engagement.

Supported

SuccessFactors supports talent management with tools to identify, develop, and engage existing talent.

Supported

SuccessFactors offers payroll management, tax calculations, and paycheck generation via its EC Payroll module.

Supported

SAP SuccessFactors HCM supports time tracking, scheduling, and payroll calculations via its Time Management module.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.5

Customer Service

Neutral
+0.2

Ease of Use

Strongly positive
+0.71

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Rather negative
-0.33

Scalability

Neutral
+0.09

SAP SuccessFactors HCM reviews

We've summarised 434 SAP SuccessFactors HCM reviews (SAP SuccessFactors HCM G2 reviews) and summarised the main points below.

Pros of SAP SuccessFactors HCM
  • Easy to use and navigate
  • Comprehensive performance management features, including goal setting, tracking, and reviews
  • Facilitates employee development with learning and development tools
  • Integrates well with other HR systems for seamless data flow
  • Provides valuable data-driven insights through robust analytics and reporting
Cons of SAP SuccessFactors HCM
  • Customization limitations can be challenging for specific organizational needs
  • Complex user interface and occasional glitches can hinder user experience
  • Can be slow or unresponsive, especially with heavy usage or large datasets
  • Limited API capabilities restrict customization and integration options
  • Some modules, like the mobile app, have limited functionality and require improvements

SAP SuccessFactors HCM pricing

The commentary is based on 53 reviews from SAP SuccessFactors HCM G2 reviews.

SAP SuccessFactors is a powerful HCM suite, but reviews frequently cite cost as a primary concern, especially for smaller organizations. Implementation complexity and ongoing maintenance are also mentioned as contributing to the overall expense. Despite this, many users find the software's comprehensive features justify the investment.

Users sentiment

Rather negative
-0.5

See the SAP SuccessFactors HCM pricing page.


SAP SuccessFactors HCM alternatives

  • Logo of iTrent
    iTrent
    Streamlines HR, payroll, and talent management in one system.
    Read more
  • Logo of SAP SuccessFactors Employee Central
    SAP SuccessFactors Employee Central
    Global, cloud-based HR core: streamlines data, empowers people, ensures compliance.
    Read more
  • Logo of SAP SuccessFactors
    SAP SuccessFactors
    Cloud HR software streamlining employee management and boosting performance.
    Read more
  • Logo of Workday HCM
    Workday HCM
    Unifies HR, talent, and payroll in one smooth system.
    Read more
  • Logo of Qandle
    Qandle
    Streamlines HR processes, from hiring to performance reviews.
    Read more
  • Logo of Centra Hub HCM
    Centra Hub HCM
    Streamlines HR processes, from hiring to performance reviews.
    Read more

SAP SuccessFactors HCM FAQ

  • What is SAP SuccessFactors HCM and what does SAP SuccessFactors HCM do?

    SAP SuccessFactors HCM is a cloud-based human capital management (HCM) suite that streamlines core HR processes, talent management, and payroll. It offers robust analytics and reporting to improve workforce planning and drive better business decisions, particularly valuable for prioritizing employee experience.

  • How does SAP SuccessFactors HCM integrate with other tools?

    SAP SuccessFactors HCM integrates with other HR systems for seamless data flow, enhancing its comprehensive platform. It also offers API capabilities, although users have reported limitations in customization and integration options.

  • What the main competitors of SAP SuccessFactors HCM?

    Top alternatives to SAP SuccessFactors HCM include Workday HCM, BambooHR, and Rippling. These competitors offer similar core HR functions like payroll, talent management, and performance reviews, often with a focus on user experience and streamlined workflows.

  • Is SAP SuccessFactors HCM legit?

    Yes, SAP SuccessFactors HCM is a legitimate and widely used HR software. It's known for its comprehensive features covering core HR functions, talent management, and payroll. However, some users find it complex and expensive.

  • How much does SAP SuccessFactors HCM cost?

    I cannot find pricing details for SAP SuccessFactors HCM. Contact SAP directly to discuss pricing options for SuccessFactors and determine if the product is worth it for your needs.

  • Is SAP SuccessFactors HCM customer service good?

    Customer reviews on SAP SuccessFactors HCM are mixed. While many appreciate its user-friendly interface and comprehensive HR features, some have reported slow performance, a complex UI, and high implementation costs. Support responsiveness is also a concern for some users.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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