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ServiceManager

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Last updated on

Company health

Employee growth
No change in the last year
Web traffic
67% decrease in the last quarter
Financing
April 2000 - $3M

Ratings

G2
4.2/5
(13)
Glassdoor
4.4/5
(34)

ServiceManager description

ServiceManager is a cloud-based software designed for businesses that handle product repairs and after-sales services. It provides tools to manage the entire repair process, from customer returns and inventory tracking to workflow automation and reporting. It's suitable for various businesses, including manufacturers, repair shops, and third-party logistics providers, helping them streamline their service operations and improve efficiency.


Who is ServiceManager best for

ServiceManager is a cloud-based solution for businesses managing product repairs and after-sales services. It streamlines the entire repair process, from returns and inventory to workflows and reporting. With a 4.37/5 rating on Glassdoor, ServiceManager helps businesses improve efficiency. It's ideal for companies handling physical products and high repair volumes, though not designed for large enterprises.

  • Best fit for small to medium-sized businesses.

  • Not suitable for any specific industry.


ServiceManager features

Supported

ServiceManager offers powerful automation and workflow management capabilities for service operations.

Supported

ServiceManager provides inventory management tools as part of its service and repair management platform.

Supported

ServiceManager combines customer, product, and inventory management into a unified platform.

Supported

ServiceNetwork™, a platform within ServiceCentral, connects consumers, products, and service providers.

Supported

ServiceManager is specifically built to manage the entire repair process and after-sales services.

Supported

ServiceManager caters to various businesses including manufacturers, repair shops, and 3PLs.


ServiceManager pricing

The commentary is based on 4 reviews from ServiceManager G2 reviews.

While ServiceManager streamlines workflows and offers valuable features, some users find the initial implementation costs and subscription fees high, especially smaller businesses with budget constraints. Others mention a learning curve, but its benefits often outweigh these concerns.

See the ServiceManager pricing page.


ServiceManager alternatives

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    Tekmetric
    Streamlined shop management software built for modern auto repair.
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  • Logo of Epicor Vision
    Epicor Vision
    Cloud ERP for automotive aftermarket: boosts efficiency and profits.
    Read more
  • Logo of Key Smart Apps
    Key Smart Apps
    Simplify maintenance, track assets, boost productivity, cut costs.
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  • Logo of NAPA TRACS
    NAPA TRACS
    Streamlines auto repair shop management for efficiency and growth.
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  • Logo of FieldCircle
    FieldCircle
    Streamlines field service operations, boosting efficiency and compliance.
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ServiceManager FAQ

  • What is ServiceManager and what does ServiceManager do?

    ServiceManager is cloud-based software that streamlines the repair and after-sales service process for businesses. It offers tools for managing customer returns, inventory tracking, workflow automation, and reporting, boosting efficiency for repair shops, manufacturers, and logistics providers.

  • How does ServiceManager integrate with other tools?

    There is no information available regarding ServiceManager's integrations with other tools. However, it's designed for businesses handling product repairs and after-sales services, aiming to streamline operations and boost efficiency.

  • What the main competitors of ServiceManager?

    Top ServiceManager alternatives include TrailBlazer for repair shop management, FarEye for last-mile delivery optimization, and Pando for large-scale shipping management. Other options include CargoEZ for freight management and QuickBooks Online for accounting.

  • Is ServiceManager legit?

    Yes, ServiceManager is a legitimate cloud-based software for product repair and after-sales service management. Glassdoor reviews rate it 4.37/5, suggesting it's safe and reliable for businesses handling repairs. It's best suited for small to medium-sized businesses.

  • How much does ServiceManager cost?

    I cannot find pricing details for ServiceManager. Contact the vendor directly to determine if ServiceManager is worth the investment for your needs. This ensures you get accurate product pricing and feature information.

  • Is ServiceManager customer service good?

    Customer reviews highlight ServiceManager's responsive customer service and proactive assistance. Users appreciate the staff's product knowledge and helpfulness. However, some have noted that service can be slow during peak times.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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