Last updated on
Company health
Ratings
ServiceNow HR Service Delivery description
ServiceNow HR Service Delivery streamlines and modernizes all HR tasks in a company. It acts as a central hub for employees to get help with their HR needs such as payroll or benefits. This easy to use system helps HR staff manage employee requests, automate tasks, and access information quickly, allowing them to be more efficient. ServiceNow HR Service Delivery aims to improve the employee experience by making HR processes smoother and more user-friendly.
Who is ServiceNow HR Service Delivery best for
We find that ServiceNow HR Service Delivery is an excellent choice for medium to large businesses, especially those in IT, aiming to modernize HR tasks. Based on user reviews, the easy-to-use interface and seamless integration make it a popular choice. It serves as a central hub where employees can easily access HR services, automate tasks, and quickly find the information they need..
-
Perfect for mid-sized to large companies (100+ employees) seeking efficient HR process automation and improved employee experience.
-
Great choice for software, IT, and telecommunications industries aiming to streamline HR tasks and provide personalized employee support.
ServiceNow HR Service Delivery features
Supported HR Task Automation: Automates HR tasks, such as managing employee requests and accessing information. |
Supported Centralized Employee Portal: Provides a central hub for employees to access HR services and support. |
Supported HR Case Management: Offers case management functionality to track, address, and resolve employee inquiries. |
Supported Workflow Automation: Creates customized workflows to streamline various HR processes. |
Supported Personalized Employee Support: Delivers personalized support and resources based on individual employee needs. |
Supported AI-Driven Recommendations: Uses AI to personalize employee journeys and recommend relevant resources. |
Supported Unified Case View: Provides a single view of all cases and employee interactions for better management. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Ease of Implementation
ServiceNow HR Service Delivery reviews
We've summarised 58 ServiceNow HR Service Delivery reviews (ServiceNow HR Service Delivery G2 reviews) and summarised the main points below.
- Easy-to-use interface and easy catalog building
- Seamless integration with other systems
- Efficient HR workflow automation and improved self-service
- Robust reporting and analytics for data-driven insights
- Responsive customer support
- Difficult customization, especially for non-technical users
- High cost, especially for smaller businesses
- Steep learning curve for initial setup and some features
- Occasional performance lags and freezing issues
- Outdated native UI (although new UI is improved)
ServiceNow HR Service Delivery pricing
The commentary is based on 9 reviews from ServiceNow HR Service Delivery G2 reviews.
We find that ServiceNow HR Service Delivery is generally considered a pricey option, especially for smaller businesses. Some users mention the cost of implementation and licensing as a potential drawback. However, its comprehensive features and modules are often seen as justifying the investment for larger organizations.
Users sentiment
ServiceNow HR Service Delivery alternatives
Alemba Service ManagerStreamlines IT, automates tasks, boosts efficiency, and satisfies users.Read more
ServiceNow HR Service Delivery FAQ
ServiceNow HR Service Delivery modernizes HR operations by providing a central platform for employee requests and HR tasks. We find that it automates workflows, improves self-service, and offers data-driven insights, boosting both HR efficiency and employee satisfaction.
What is ServiceNow HR Service Delivery and what does ServiceNow HR Service Delivery do?
ServiceNow HR Service Delivery modernizes HR operations by providing a central platform for employee requests and HR tasks. We find that it automates workflows, improves self-service, and offers data-driven insights, boosting both HR efficiency and employee satisfaction.
ServiceNow HR Service Delivery integrates seamlessly with other systems, creating a centralized platform. It connects with various HR tools, payroll systems, and other business applications. This allows for efficient data flow and automation across different departments.
How does ServiceNow HR Service Delivery integrate with other tools?
ServiceNow HR Service Delivery integrates seamlessly with other systems, creating a centralized platform. It connects with various HR tools, payroll systems, and other business applications. This allows for efficient data flow and automation across different departments.
We find that ServiceNow HR Service Delivery's main competitors include Zvolv, jiHRM, and Alemba Service Manager. These alternatives offer similar HR and IT service management solutions.
What the main competitors of ServiceNow HR Service Delivery?
We find that ServiceNow HR Service Delivery's main competitors include Zvolv, jiHRM, and Alemba Service Manager. These alternatives offer similar HR and IT service management solutions.
Yes, ServiceNow HR Service Delivery is a legitimate and widely used platform. We find it's generally well-regarded for its features and ability to streamline HR tasks, although some users find the cost and initial setup challenging.
Is ServiceNow HR Service Delivery legit?
Yes, ServiceNow HR Service Delivery is a legitimate and widely used platform. We find it's generally well-regarded for its features and ability to streamline HR tasks, although some users find the cost and initial setup challenging.
I'm sorry, but we don't currently have specific pricing information available for ServiceNow HR Service Delivery. Contacting ServiceNow directly is the best way to get a tailored quote.
How much does ServiceNow HR Service Delivery cost?
I'm sorry, but we don't currently have specific pricing information available for ServiceNow HR Service Delivery. Contacting ServiceNow directly is the best way to get a tailored quote.
We find that ServiceNow HR Service Delivery's customer service is generally viewed positively. Users appreciate the responsive support and helpful resources. However, some have noted difficulties with external access and the high cost of preferred service providers.
Is ServiceNow HR Service Delivery customer service good?
We find that ServiceNow HR Service Delivery's customer service is generally viewed positively. Users appreciate the responsive support and helpful resources. However, some have noted difficulties with external access and the high cost of preferred service providers.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.