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ServiceNow Strategic Portfolio Management

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Company health

Employee growth
20% increase in the last year
Web traffic
10% decrease in the last quarter
Financing
September 2022 - $84M

Ratings

G2
4.3/5
(75)
Glassdoor
4.4/5
(4831)

ServiceNow Strategic Portfolio Management description

ServiceNow Strategic Portfolio Management helps mid-sized companies connect their strategic goals to daily work. It provides a single platform for planning, prioritizing, and tracking projects and initiatives, ensuring they align with business objectives. This focus on aligning work with strategy makes it stand out. Through real-time insights and data visualization, it aims to improve decision making and increase the likelihood of achieving desired business outcomes.


Who is ServiceNow Strategic Portfolio Management best for

ServiceNow Strategic Portfolio Management connects strategy to daily work, offering real-time insights and data visualization for improved decision-making. Users praise its ability to prioritize projects and allocate resources effectively, leading to better ROI. However, some find it complex and expensive, requiring extensive training.

  • Best fit for enterprise companies.

  • Suitable for various industries.


ServiceNow Strategic Portfolio Management features

Supported

ServiceNow SPM supports creating and visualizing strategic roadmaps.

Supported

ServiceNow SPM supports linking capabilities to strategic goals, aligning projects with business objectives.

Supported

ServiceNow SPM supports strategic planning, defining strategies, setting objectives, and guiding resource allocation.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Strongly positive
+1

Ease of Use

Neutral
+0.14

Reliability and Performance

Neutral
+0.25

Ease of Implementation

Neutral
-0.2

Scalability

Strongly positive
+1

ServiceNow Strategic Portfolio Management reviews

We've summarised 66 ServiceNow Strategic Portfolio Management reviews (ServiceNow Strategic Portfolio Management G2 reviews) and summarised the main points below.

Pros of ServiceNow Strategic Portfolio Management
  • Connects strategic goals to daily work, providing a single platform for project management.
  • Provides real-time insights and data visualization for better decision making.
  • Facilitates insightful project prioritization and resource allocation.
  • Improves effectiveness in resource utilization and ROI on strategic priorities.
  • Offers a centralized platform to prioritize, fund, and track projects, ensuring alignment with strategic goals.
  • Scales well for large organizations and integrates seamlessly with other ServiceNow products.
  • Provides detailed visibility of tasks, blockers, dependencies, and timelines for better project management.
  • Excellent customer support, resolving issues effectively.
  • Modular approach allows for easy selection and configuration of desired features, especially useful for existing ServiceNow users.
  • Offers in-depth visibility on processes, increasing agility and compliance.
Cons of ServiceNow Strategic Portfolio Management
  • Difficult to learn and implement fully, requiring extensive training.
  • Many features may be excessive, leading to confusion.
  • Expensive, especially for training and smaller organizations.
  • Creating custom reports can be difficult, sometimes requiring workarounds or additional modules.
  • Limited customization options can hinder tailoring the tool to specific needs.
  • Steep learning curve for new users.
  • User interface can be complex and overwhelming.
  • Integration with other business intelligence tools, like Power BI, can be challenging.
  • Not ideal for quarterly planning.
  • Licensing model can be complex and challenging, especially for user onboarding.

ServiceNow Strategic Portfolio Management pricing

The commentary is based on 8 reviews from ServiceNow Strategic Portfolio Management G2 reviews.

ServiceNow Strategic Portfolio Management offers different packages tailored to business needs, including Standard and Professional. The Standard package is designed for businesses using traditional methods to manage initiatives, while the Professional package caters to businesses managing initiatives end-to-end using Agile or hybrid methods. Contact ServiceNow for a custom quote.

Users sentiment

Strongly negative
-1

See the ServiceNow Strategic Portfolio Management pricing page.


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ServiceNow Strategic Portfolio Management FAQ

  • What is ServiceNow Strategic Portfolio Management and what does ServiceNow Strategic Portfolio Management do?

    ServiceNow Strategic Portfolio Management connects strategy to execution. It provides a single platform to plan, prioritize, and track work, ensuring alignment with business objectives. Real-time insights and visualizations improve decision-making and resource allocation, ultimately boosting the chances of achieving strategic goals.

  • How does ServiceNow Strategic Portfolio Management integrate with other tools?

    ServiceNow Strategic Portfolio Management integrates seamlessly with other ServiceNow products. It also integrates with other business intelligence tools, though some users find the integration with tools like Power BI challenging.

  • What the main competitors of ServiceNow Strategic Portfolio Management?

    Alternatives to ServiceNow Strategic Portfolio Management include ClickUp, StrategyWorks, Quantive Results, and TeamDynamix. These competitors offer similar functionalities such as project planning, resource management, and strategic alignment. ClickUp is known for its comprehensive features, while StrategyWorks focuses on connecting strategy to daily tasks.

  • Is ServiceNow Strategic Portfolio Management legit?

    Yes, ServiceNow Strategic Portfolio Management is a legitimate software. It helps connect strategic goals to daily work, providing real-time insights and data visualization for better decision-making. However, it has a steep learning curve and can be expensive.

  • How much does ServiceNow Strategic Portfolio Management cost?

    I cannot find pricing information for ServiceNow Strategic Portfolio Management. Contact ServiceNow directly to discuss pricing and determine if the product is worth it for your needs.

  • Is ServiceNow Strategic Portfolio Management customer service good?

    Customer reviews indicate positive experiences with ServiceNow Strategic Portfolio Management's customer support. Users mention prompt responses and effective issue resolution. However, some reported occasional issues with tickets being closed unexpectedly.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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