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ShareFile

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Company health

Employee growth
18% increase in the last year
Web traffic
5% decrease in the last quarter

Ratings

G2
4.1/5
(1439)
Capterra
4.5/5
(398)
TrustPilot
2.2/5
(8)
Glassdoor
3.9/5
(817)

ShareFile description

ShareFile is a secure file sharing and collaboration platform designed for businesses of all sizes. It allows you to easily share large files, automate workflows, and improve client onboarding processes. ShareFile prioritizes security with bank-level encryption and offers features like e-signatures, client portals, and integrations with popular business tools. It's a comprehensive solution for businesses looking to streamline operations and improve collaboration while keeping data safe.


Who is ShareFile best for

ShareFile is a secure file sharing and collaboration solution for businesses of all sizes. Users praise its easy file retrieval, seamless sharing, and robust security features. However, some users have reported occasional syncing issues and a confusing interface for managing permissions. It's a solid choice for organizations prioritizing secure document management, especially those in regulated industries.

  • Best for small, medium, and large businesses.

  • Ideal for finance, healthcare, legal, and other regulated industries.


ShareFile features

Supported

ShareFile offers encryption in transit and at rest, including email encryption with AES-256.

Supported

ShareFile offers client portals for project information access and team collaboration.

Supported

ShareFile supports automated workflows with conditional logic and sequential actions.

Supported

ShareFile allows users to upload and store files in the cloud.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Rather negative
-0.33

Ease of Use

Strongly positive
+0.8

Reliability and Performance

Rather positive
+0.37

Ease of Implementation

Neutral
+0.2

Scalability

Rather negative
-0.33

ShareFile reviews

We've summarised 1828 ShareFile reviews (ShareFile Software Advice reviews, ShareFile GetApp reviews, ShareFile TrustPilot reviews, ShareFile Capterra reviews and ShareFile G2 reviews) and summarised the main points below.

Pros of ShareFile
  • Easy retrieval of prior files, even from new emails.
  • Seamless file sharing and collaboration with colleagues and clients.
  • Secure storage with robust encryption and document versioning.
  • Convenient access to files from any device and location.
  • Integration with Outlook and other business applications.
Cons of ShareFile
  • Occasional issues with attachments or links not opening.
  • Simultaneous file editing in different locations can lead to conflicts.
  • Program crashes or requires restarts due to inaccurate data handling.
  • Slow upload speeds and occasional syncing issues.
  • Confusing interface for managing folder permissions and administrative tasks.

ShareFile pricing

The commentary is based on 119 reviews from ShareFile Capterra reviews, ShareFile G2 reviews, ShareFile GetApp reviews and ShareFile Software Advice reviews.

ShareFile's pricing is a common topic in reviews. While some users consider it expensive, especially compared to alternatives like Dropbox or Google Workspace, others find it affordable and reasonable for the features offered. Several users mention the value provided justifies the cost, particularly for secure file sharing and e-signature capabilities. However, some smaller businesses find the per-user pricing a bit high.

Users sentiment

Rather negative
-0.33

See the ShareFile pricing page.

  • ShareFile has a free trial.

Advanced
$16

Includes threat detection alerts, encrypted email, feedback & approval, and email plug-ins for Outlook and Google Workspace.

Premium
$25

Includes all Advanced features plus e-signatures, rapid client onboarding, document request lists, HIPAA eligibility, SEC+FINRA eligibility, and an AI-driven secure share recommender.

Industry Advantage
$41.67

Includes all Premium features plus pre-configured accounting workflows, integrated client onboarding, customized tax user experience, ready-to-use custom tax templates, automated engagement letters, and easy file imports from popular accounting programs.

Virtual Data Room
$67.50

Includes e-signatures, click trails, visibility analytics and reporting, and 1 GB of account storage per license.


ShareFile alternatives

  • Logo of Cocoon Data
    Cocoon Data
    Securely share and control sensitive data, simplifying compliance.
    Read more
  • Logo of HDCloud Secure Document Exchange
    HDCloud Secure Document Exchange
    Safely send, receive, and track sensitive files with total control.
    Read more
  • Logo of Blackroom
    Blackroom
    Secure virtual data room streamlines dealmaking with AI.
    Read more
  • Logo of C2 Transfer
    C2 Transfer
    Securely send and receive large files with end-to-end encryption.
    Read more
  • Logo of Doccept
    Doccept
    Securely store, manage, and organize documents with automated workflows.
    Read more
  • Logo of Box.com Amped
    Box.com Amped
    Connect Salesforce and Box: unified file access for better teamwork.
    Read more

ShareFile FAQ

  • What is ShareFile and what does ShareFile do?

    ShareFile is a secure file sharing and collaboration platform for businesses. It enables easy sharing of large files, automates workflows, and facilitates client onboarding. With bank-level encryption, e-signatures, and integrations with popular tools, ShareFile helps streamline operations and enhances collaboration.

  • How does ShareFile integrate with other tools?

    ShareFile integrates with popular business tools like Microsoft Outlook and other applications. It offers client portals for streamlined collaboration and facilitates automated workflows for enhanced productivity. It also supports e-signatures for efficient document management.

  • What the main competitors of ShareFile?

    ShareFile competitors include TitanFile, DRACOON, and Box, offering secure file sharing and collaboration. Google Workspace and Zoho Docs provide broader productivity suites with file management capabilities. ClickUp adds project management to the mix.

  • Is ShareFile legit?

    Yes, ShareFile is a legitimate and secure file-sharing platform. It offers bank-level encryption and features like client portals and e-signatures. However, some users have reported occasional syncing issues and a confusing interface for managing permissions.

  • How much does ShareFile cost?

    ShareFile's Advanced plan is $16, Premium is $25, and the Industry Advantage plan costs $41.67 per user per month. The Virtual Data Room plan is priced at $67.50, offering enhanced security and data room features. A free trial is available.

  • Is ShareFile customer service good?

    ShareFile customer service receives mixed reviews. While some users praise the helpful and responsive support team, others report difficulty reaching support, slow response times, and unhelpful canned responses. Some users have had positive experiences, while others have found support lacking, especially for billing-related issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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