ShareFile is a secure file sharing and collaboration platform designed for businesses of all sizes. It allows you to easily share large files, automate workflows, and improve client onboarding processes. ShareFile prioritizes security with bank-level encryption and offers features like e-signatures, client portals, and integrations with popular business tools. It's a comprehensive solution for businesses looking to streamline operations and improve collaboration while keeping data safe.
Who is ShareFile best for
ShareFile is a secure file sharing and collaboration solution for businesses of all sizes. Users praise its easy file retrieval, seamless sharing, and robust security features. However, some users have reported occasional syncing issues and a confusing interface for managing permissions. It's a solid choice for organizations prioritizing secure document management, especially those in regulated industries.
Best for small, medium, and large businesses.
Ideal for finance, healthcare, legal, and other regulated industries.
ShareFile features
Supported
ShareFile offers encryption in transit and at rest, including email encryption with AES-256.
Supported
ShareFile offers client portals for project information access and team collaboration.
Supported
ShareFile supports automated workflows with conditional logic and sequential actions.
Supported
ShareFile allows users to upload and store files in the cloud.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Rather negative
-0.33
Customer Service
Rather negative
-0.33
Ease of Use
Strongly positive
+0.8
Reliability and Performance
Rather positive
+0.37
Ease of Implementation
Neutral
+0.2
Scalability
Rather negative
-0.33
ShareFile reviews
We've summarised 1828
ShareFile reviews (ShareFile Software Advice reviews, ShareFile GetApp reviews, ShareFile TrustPilot reviews, ShareFile Capterra reviews and ShareFile G2 reviews) and
summarised the main points below.
Pros of ShareFile
Easy retrieval of prior files, even from new emails.
Seamless file sharing and collaboration with colleagues and clients.
Secure storage with robust encryption and document versioning.
Convenient access to files from any device and location.
Integration with Outlook and other business applications.
Cons of ShareFile
Occasional issues with attachments or links not opening.
Simultaneous file editing in different locations can lead to conflicts.
Program crashes or requires restarts due to inaccurate data handling.
Slow upload speeds and occasional syncing issues.
Confusing interface for managing folder permissions and administrative tasks.
ShareFile pricing
The commentary is based on 119 reviews from ShareFile Capterra reviews, ShareFile G2 reviews, ShareFile GetApp reviews and ShareFile Software Advice reviews.
ShareFile's pricing is a common topic in reviews. While some users consider it expensive, especially compared to alternatives like Dropbox or Google Workspace, others find it affordable and reasonable for the features offered. Several users mention the value provided justifies the cost, particularly for secure file sharing and e-signature capabilities. However, some smaller businesses find the per-user pricing a bit high.
Includes threat detection alerts, encrypted email, feedback & approval, and email plug-ins for Outlook and Google Workspace.
Premium
$25
Includes all Advanced features plus e-signatures, rapid client onboarding, document request lists, HIPAA eligibility, SEC+FINRA eligibility, and an AI-driven secure share recommender.
Industry Advantage
$41.67
Includes all Premium features plus pre-configured accounting workflows, integrated client onboarding, customized tax user experience, ready-to-use custom tax templates, automated engagement letters, and easy file imports from popular accounting programs.
Virtual Data Room
$67.50
Includes e-signatures, click trails, visibility analytics and reporting, and 1 GB of account storage per license.
ShareFile alternatives
Cocoon Data
Securely share and control sensitive data, simplifying compliance.
ShareFile is a secure file sharing and collaboration platform for businesses. It enables easy sharing of large files, automates workflows, and facilitates client onboarding. With bank-level encryption, e-signatures, and integrations with popular tools, ShareFile helps streamline operations and enhances collaboration.
What is ShareFile and what does ShareFile do?
ShareFile is a secure file sharing and collaboration platform for businesses. It enables easy sharing of large files, automates workflows, and facilitates client onboarding. With bank-level encryption, e-signatures, and integrations with popular tools, ShareFile helps streamline operations and enhances collaboration.
How does ShareFile integrate with other tools?
ShareFile integrates with popular business tools like Microsoft Outlook and other applications. It offers client portals for streamlined collaboration and facilitates automated workflows for enhanced productivity. It also supports e-signatures for efficient document management.
How does ShareFile integrate with other tools?
ShareFile integrates with popular business tools like Microsoft Outlook and other applications. It offers client portals for streamlined collaboration and facilitates automated workflows for enhanced productivity. It also supports e-signatures for efficient document management.
What the main competitors of ShareFile?
ShareFile competitors include TitanFile, DRACOON, and Box, offering secure file sharing and collaboration. Google Workspace and Zoho Docs provide broader productivity suites with file management capabilities. ClickUp adds project management to the mix.
What the main competitors of ShareFile?
ShareFile competitors include TitanFile, DRACOON, and Box, offering secure file sharing and collaboration. Google Workspace and Zoho Docs provide broader productivity suites with file management capabilities. ClickUp adds project management to the mix.
Is ShareFile legit?
Yes, ShareFile is a legitimate and secure file-sharing platform. It offers bank-level encryption and features like client portals and e-signatures. However, some users have reported occasional syncing issues and a confusing interface for managing permissions.
Is ShareFile legit?
Yes, ShareFile is a legitimate and secure file-sharing platform. It offers bank-level encryption and features like client portals and e-signatures. However, some users have reported occasional syncing issues and a confusing interface for managing permissions.
How much does ShareFile cost?
ShareFile's Advanced plan is $16, Premium is $25, and the Industry Advantage plan costs $41.67 per user per month. The Virtual Data Room plan is priced at $67.50, offering enhanced security and data room features. A free trial is available.
How much does ShareFile cost?
ShareFile's Advanced plan is $16, Premium is $25, and the Industry Advantage plan costs $41.67 per user per month. The Virtual Data Room plan is priced at $67.50, offering enhanced security and data room features. A free trial is available.
Is ShareFile customer service good?
ShareFile customer service receives mixed reviews. While some users praise the helpful and responsive support team, others report difficulty reaching support, slow response times, and unhelpful canned responses. Some users have had positive experiences, while others have found support lacking, especially for billing-related issues.
Is ShareFile customer service good?
ShareFile customer service receives mixed reviews. While some users praise the helpful and responsive support team, others report difficulty reaching support, slow response times, and unhelpful canned responses. Some users have had positive experiences, while others have found support lacking, especially for billing-related issues.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
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