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Shopgenie

Website LinkedIn

Last updated on

Company health

Employee growth
155% increase in the last year
Web traffic
8% increase in the last quarter

Ratings

G2
5.0/5
(4)

Shopgenie description

Shopgenie is an all-in-one software designed for auto repair shops to manage their business. It includes online appointment scheduling, customer relationship management (CRM), marketing tools, website integration, and more. Shopgenie helps auto repair shops acquire new customers, improve communication, and enhance customer retention through its user-friendly platform. It integrates with major shop management systems and promises a hassle-free experience with no contracts or hidden fees.


Who is Shopgenie best for

Shopgenie is an all-in-one auto repair shop management software. It offers appointment scheduling, CRM, marketing tools, and website integration. It helps acquire new customers, improve communication, and enhance customer retention. Shopgenie integrates with major shop management systems and offers a hassle-free experience with no contracts or hidden fees.

  • Best for small to medium-sized auto repair shops (1-1000 employees).

  • Specifically designed for the automotive repair industry.


Shopgenie features

Supported

Shopgenie's booking tool allows for efficient management of appointments, streamlining scheduling processes, and improving overall customer experience.

Supported

Shopgenie enables repair shops to create and manage professional websites to attract customers and showcase services.

Supported

Shopgenie offers an integrated phone system for managing calls, tracking communications, and enhancing customer interactions.

Supported

Shopgenie's CRM system helps organize customer data, track interactions, and manage relationships for improved customer retention.

Supported

Shopgenie facilitates online review collection and management to enhance online reputation and attract new customers.

Supported

Shopgenie provides a centralized calendar for managing appointments, scheduling tasks, and tracking deadlines.

Supported

Shopgenie utilizes AI (Jasmine AI) to provide intelligent insights, automate tasks, and optimize operations.


Shopgenie pricing

The commentary is based on 1 reviews from Shopgenie G2 reviews.

No contracts, no set-up fees.

See the Shopgenie pricing page.

  • Shopgenie has a free plan.

BOOKING TOOL
Free

Google "Book Online" button, Appointment confirmations, Abandoned booking leads, Waiter/drop-off settings, Intelligent calendar, Up-sell declined services

LITE
$345 per shop/month

Everything in Booking Tool plus: Two-way texting, Reviews + AI responses, Omni-channel inbox, Text & email marketing blasts, Service reminders, Basic website

PRO
$495 per shop/month

Everything in LITE plus: Call tracking, Call recording, Ai call scoring, Loyalty rewards integration, Priority support, Advanced website (Option to add ongoing SEO services)


Shopgenie alternatives

  • Logo of Tekmetric
    Tekmetric
    Streamlined shop management software built for modern auto repair.
    Read more
  • Logo of Autoflow
    Autoflow
    Streamlines auto shop tasks, boosting efficiency and customer happiness.
    Read more
  • Logo of AutoVitals
    AutoVitals
    Streamlines auto shop operations, boosting efficiency and profits.
    Read more
  • Logo of Shopmonkey
    Shopmonkey
    Streamlines auto shop management for happier customers and bigger profits.
    Read more
  • Logo of NAPA TRACS
    NAPA TRACS
    Streamlines auto repair shop management for efficiency and growth.
    Read more
  • Logo of Workshop Software
    Workshop Software
    Streamlines auto repair shop management: scheduling, invoices, inventory.
    Read more

Shopgenie FAQ

  • What is Shopgenie and what does Shopgenie do?

    Shopgenie is all-in-one auto repair shop management software. It offers online appointment scheduling, CRM, marketing tools, and website integration. Shopgenie helps shops acquire customers, improve communication, and boost retention with its user-friendly platform and integrations with major shop management systems. It offers a hassle-free experience with no contracts or hidden fees.

  • How does Shopgenie integrate with other tools?

    Shopgenie integrates with major shop management systems, websites, and offers an integrated phone system. It also leverages AI for insights and automation, streamlining various tasks for auto repair shops. No information on specific integrations is available.

  • What the main competitors of Shopgenie?

    Top alternatives to Shopgenie include ShopManager, Autoflow, and Mobile Manager Pro. These competitors offer similar features such as online appointment scheduling, customer relationship management (CRM), and integrations with shop management systems. PartsTech, while not a direct competitor, offers complementary parts ordering capabilities.

  • Is Shopgenie legit?

    Shopgenie appears legitimate, offering various tools for auto repair shops, including appointment scheduling, CRM, and website integration. Positive G2 reviews and no readily available reports of scams suggest it is safe to use. Consider exploring user reviews for more detailed insights.

  • How much does Shopgenie cost?

    Shopgenie's Booking Tool plan is free. The Lite plan is $345/month and the Pro plan is $495/month. A VOIP add-on is available but its pricing is not specified. Is Shopgenie worth the cost? It depends on the needs of your auto repair business.

  • Is Shopgenie customer service good?

    Shopgenie's customer service receives positive feedback. Users praise the company's responsiveness to feature requests, quick implementation of new features, and proactive approach to improving the product and customer experience. One reviewer specifically mentioned having no criticisms and highlighted Shopgenie's understanding of customer needs.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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