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Signal

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Last updated on

Company health

Employee growth
3% increase in the last year
Web traffic
5% decrease in the last quarter

Ratings

G2
4.4/5
(442)
TrustPilot
2.7/5
(17)
Glassdoor
2.0/5
(1)

Signal description

Signal is a free messaging app that prioritizes privacy. It offers end-to-end encryption for calls, texts, and file sharing, meaning no one, not even Signal, can access your communication. Enjoy features like group chats, voice and video calls, and stickers, all without ads or trackers. As an independent non-profit, Signal relies on donations to keep its services free and secure for everyone.


Who is Signal best for

Signal is a privacy-focused messaging app ideal for individuals and organizations prioritizing secure communication. Users praise its end-to-end encryption and ease of use. However, some experience message delivery and notification issues. Signal offers a simple interface, disappearing messages, and file sharing.

  • Ideal for small, medium, and large businesses seeking secure communication.

  • A strong fit for Education, Hospitality, Software/IT, Non-profit, Marketing, and Professional Services.


Signal features

Supported

Files can be shared via chat during a meeting.

Supported

Signal allows creating and using encrypted stickers.

Supported

Signal supports audio conferencing with up to 40 participants.

Supported

Signal supports end-to-end encryption for all communications.

Supported

Signal offers disappearing messages with customizable timers, from five seconds to seven days.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+0.8

Ease of Use

Strongly positive
+0.71

Reliability and Performance

Rather positive
+0.53

Scalability

Rather negative
-0.6

Signal reviews

We've summarised 459 Signal reviews (Signal TrustPilot reviews and Signal G2 reviews) and summarised the main points below.

Pros of Signal
  • Highly praised for its strong emphasis on privacy and end-to-end encryption.
  • Open-source nature and transparency reports build trust among users.
  • Simple and easy-to-use interface, ideal for straightforward communication.
  • Cross-platform compatibility allows seamless messaging across different devices.
  • Disappearing messages and other privacy-focused features offer enhanced control over conversations.
Cons of Signal
  • Message delivery issues are frequently reported, especially delayed or failed messages.
  • Notifications can be unreliable, with some users reporting missing notifications or delays.
  • Limited features compared to competitors, such as a lack of robust group video calling or channel options.
  • The user interface is considered by some to be basic and unappealing, lacking customization options.
  • Not as widely adopted as other messaging apps, making it difficult to connect with all contacts.

Signal pricing

The commentary is based on 29 reviews from Signal G2 reviews and Signal TrustPilot reviews.

Signal is a free and open-source software, funded by donations.

Users sentiment

Strongly positive
+1

See the Signal pricing page.

  • Signal has a free plan.

Free Plan
Free

Free messaging app with end-to-end encryption, group chats, voice and video calls, file sharing, and stickers. No ads or trackers.


Signal alternatives

  • Logo of Threema Work
    Threema Work
    Secure team chat with end-to-end encryption for privacy.
    Read more
  • Logo of WhatsApp Business Platform
    WhatsApp Business Platform
    Chat with customers on WhatsApp, automate replies, and boost sales.
    Read more
  • Logo of Teamwire
    Teamwire
    Secure business messaging for internal teams, focused on privacy.
    Read more
  • Logo of Wire
    Wire
    Secure team communication and collaboration with end-to-end encryption.
    Read more
  • Logo of Brosix
    Brosix
    Secure team communication platform with chat, calls, and screen sharing.
    Read more
  • Logo of Realtyme
    Realtyme
    Secure business chat and video calls protecting your privacy.
    Read more

Signal FAQ

  • What is Signal and what does Signal do?

    Signal is a free and privacy-focused messaging app known for its end-to-end encryption. It offers secure text, voice, and video calls, file sharing, and disappearing messages. As a non-profit, Signal relies on donations to provide ad-free and secure communication.

  • How does Signal integrate with other tools?

    Signal offers limited direct integrations. Its focus is on secure, private communication through features like end-to-end encrypted messaging, voice and video calls, and file sharing. It prioritizes privacy over extensive integrations with other platforms.

  • What the main competitors of Signal?

    Signal's main competitors include privacy-focused messaging apps like Keybase, as well as more general communication platforms like WhatsApp, Telegram, and Wire. These alternatives offer similar features such as end-to-end encryption and file sharing.

  • Is Signal legit?

    Yes, Signal is a legitimate and safe messaging app known for its robust end-to-end encryption. While some users report occasional message delivery and notification issues, it remains a popular choice for privacy-conscious individuals due to its open-source nature and commitment to secure communication.

  • How much does Signal cost?

    Signal is a free and open-source messaging app. There are no costs associated with downloading or using Signal. Therefore, it's definitely worth considering for secure and private communication.

  • Is Signal customer service good?

    Signal's customer service receives mixed reviews. While some users praise the support team's helpfulness with desktop application issues, others have expressed frustration with the community forum moderators, citing deleted posts and unhelpful responses.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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