Logo of Site24x7

Site24x7

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Company health

Employee growth
22% increase in the last year
Web traffic
6% decrease in the last quarter

Ratings

G2
4.6/5
(281)
Glassdoor
3.5/5
(24)

Site24x7 description

Site24x7 by ManageEngine provides all-in-one monitoring of websites, applications, servers, and networks, helping businesses ensure optimal performance and user experience. It offers tools for real-user monitoring, infrastructure monitoring, and troubleshooting across cloud and on-premise environments. With global monitoring locations and insights into user experience, Site24x7 enables IT teams to proactively identify and resolve issues before they impact users.


Who is Site24x7 best for

Site24x7 by ManageEngine offers comprehensive IT infrastructure monitoring for websites, applications, servers, and networks. Its real-time monitoring and alerting features ensure optimal performance and user experience. Users praise its easy setup and reliable uptime monitoring but note the cost and occasional slow support response times. It's ideal for IT professionals and DevOps teams.

  • Best for small to enterprise businesses needing robust monitoring.

  • Ideal for IT, Education, E-commerce, Retail, and similar industries.


Site24x7 features

Supported

Site24x7 supports real-time monitoring of Windows servers, including CPU and memory usage.

Supported

Site24x7 offers real-time monitoring for servers and applications.

Supported

Site24x7 offers real-time Linux server monitoring, including CPU and memory usage.

Supported

Site24x7 offers real-time monitoring of network devices like routers and firewalls.

Supported

Site24x7 supports keyword monitoring with content checks and alerts.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.13

Customer Service

Neutral
+0.08

Ease of Use

Strongly positive
+0.74

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Rather positive
+0.57

Scalability

Rather positive
+0.5

Site24x7 reviews

We've summarised 264 Site24x7 reviews (Site24x7 G2 reviews) and summarised the main points below.

Pros of Site24x7
  • Easy to set up and navigate.
  • Reliable uptime monitoring and instant alerts.
  • Flexible for monitoring servers and vulnerabilities.
  • Provides a clear overview and data representation.
Cons of Site24x7
  • Managing network devices like switches and AP can be difficult.
  • The pricing can be a bit steep for smaller businesses.
  • Customer support response times can be slow.
  • Some advanced features are only available in higher-tier plans.
  • APM functionality is limited compared to competitors.

Site24x7 pricing

The commentary is based on 57 reviews from Site24x7 G2 reviews.

Site24x7's pricing is generally considered competitive and a good value, especially for the features offered. However, some users find certain aspects, such as adding monitors or advanced features, expensive, especially for smaller businesses. A free trial is available.

Users sentiment

Neutral
-0.13

See the Site24x7 pricing page.

  • Site24x7 has a free plan.

  • Site24x7 has a free trial.


Site24x7 alternatives

  • Logo of Entuity
    site24x7 vs Entuity
    Automated network monitoring, visualization, and alerts for smoother operations.
    Read more
  • Logo of RapidSpike
    RapidSpike
    Complete website monitoring, protecting revenue and customer experience.
    Read more
  • Logo of Better Stack
    Better Stack
    Website monitoring, incident management, and log analysis.
    Read more
  • Logo of ITRS Uptrends
    ITRS Uptrends
    Prevent downtime. Ensure website and app performance. Real-time insights.
    Read more
  • Logo of Zabbix
    Zabbix
    Open-source server, network, app monitoring. Scalable, reliable alerts.
    Read more
  • Logo of LogicMonitor
    LogicMonitor
    Full-stack observability platform preventing IT outages.
    Read more

Site24x7 FAQ

  • What is Site24x7 and what does Site24x7 do?

    Site24x7 by ManageEngine is an all-in-one monitoring solution for websites, applications, servers, and networks. It offers real-time monitoring, troubleshooting tools, and user experience insights across cloud and on-premise environments. Site24x7 helps businesses ensure optimal performance and proactively resolve issues.

  • How does Site24x7 integrate with other tools?

    Site24x7 integrates with various tools through APIs and pre-built integrations. It supports integrations with popular platforms like Slack, PagerDuty, and Microsoft Teams, enabling streamlined workflows and incident management. It also integrates with other ManageEngine products.

  • What the main competitors of Site24x7?

    Top alternatives to Site24x7 include Atera, ManageEngine Applications Manager, N-able N-central, Freshservice, SolarWinds Service Desk, and Aurea Monitor. These competitors offer similar features such as IT infrastructure monitoring, application performance monitoring, and network monitoring.

  • Is Site24x7 legit?

    Yes, Site24x7 is a legitimate website monitoring service from ManageEngine, a Zoho product. It's considered safe and reliable with real-time monitoring and alerting. However, some users find the pricing high and advanced features limited.

  • How much does Site24x7 cost?

    Site24x7 offers a free plan and a 30-day free trial. Paid plan pricing isn't publicly available, varying based on features and monitored resources. Contact Site24x7 for a customized quote and determine if the product's worth it for your needs. They also have add-ons for extra features.

  • Is Site24x7 customer service good?

    Customer support reviews for Site24x7 are mixed. While some users praise the helpful and responsive support team, others express frustration with slow response times and difficulty reaching support. Several reviews mention helpful support during the evaluation period.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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