Last updated on
Company health
Ratings
Smart Service description
Smart Service is field service software that integrates with QuickBooks to streamline operations for service companies. It eliminates double data entry by adding scheduling, dispatching, routing, and more. This software is suitable for various service industries like HVAC, plumbing, and pest control. Its drag-and-drop interface simplifies scheduling and dispatching, while the mobile app empowers technicians with real-time access to job details, enabling efficient work order management and payment collection.
Who is Smart Service best for
Smart Service streamlines field operations for QuickBooks users. The drag-and-drop interface simplifies scheduling and dispatching, while the mobile app empowers technicians with real-time job details. Users praise the QuickBooks integration and user-friendly interface but note issues with slow syncing and multi-day jobs.
-
Best fit for small to medium-sized businesses using QuickBooks.
-
Ideal for service industries such as HVAC, plumbing, and pest control.
Smart Service features
Supported Technicians can collect payments using their mobile devices, streamlining the process. |
Supported Smart Service supports drag and drop scheduling, allowing efficient appointment management. |
Supported Smart Service integrates with QuickBooks for accounting and billing. |
Supported Technicians can view and manage their schedules on mobile devices using the Smart Service mobile app. |
Supported Smart Service offers a mobile app for technicians on iOS and browser access for other devices. |
Supported Smart Service optimizes routes to minimize drive time and boost technician efficiency. |
Supported Smart Service allows scheduling and dispatching jobs to technicians. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Smart Service reviews
We've summarised 281 Smart Service reviews (Smart Service GetApp reviews, Smart Service Software Advice reviews, Smart Service Capterra reviews and Smart Service G2 reviews) and summarised the main points below.
- QuickBooks integration eliminates double data entry and streamlines invoicing.
- User-friendly interface for scheduling and dispatching, especially the drag-and-drop feature.
- Mobile app (iFleet) empowers technicians with real-time job details, even offline.
- Highly customizable with options to add fields and tailor to specific business needs.
- Excellent and responsive customer support, readily available to assist with questions and issues.
- Slow software and syncing issues, causing delays and frustration.
- Difficulty with multi-day jobs and ongoing projects.
- Limited customer management features and difficulty changing customer information.
- Recurring bugs, glitches, and crashes, requiring frequent restarts and troubleshooting.
- High cost for additional features, modules, and iFleet devices.
Smart Service pricing
The commentary is based on 10 reviews from Smart Service Capterra reviews, Smart Service G2 reviews and Smart Service Software Advice reviews.
Smart Service is considered a value-priced software, especially for small to mid-sized businesses. However, some users feel the cost for additional workstations is high. While some find it affordable, others suggest exploring custom solutions for a slightly higher investment. A few users experienced billing issues and felt misled about integration capabilities.
See the Smart Service pricing page.
Smart Service alternatives
ServiceTitanStreamlines home service business operations, boosts sales, and delights customers.Read more
WorkizField service management software streamlines scheduling, dispatching, and invoicing.Read more
Smart Service FAQ
Smart Service is field service software integrating with QuickBooks, streamlining operations for service companies. It eliminates double data entry by adding scheduling, dispatching, routing, and a mobile app for technicians to access job details and collect payments. It's ideal for HVAC, plumbing, and pest control.
What is Smart Service and what does Smart Service do?
Smart Service is field service software integrating with QuickBooks, streamlining operations for service companies. It eliminates double data entry by adding scheduling, dispatching, routing, and a mobile app for technicians to access job details and collect payments. It's ideal for HVAC, plumbing, and pest control.
Smart Service integrates with QuickBooks, eliminating double data entry for accounting and billing. The mobile app allows technicians to access job details, update statuses, and collect payments. This streamlines operations and improves efficiency for service businesses.
How does Smart Service integrate with other tools?
Smart Service integrates with QuickBooks, eliminating double data entry for accounting and billing. The mobile app allows technicians to access job details, update statuses, and collect payments. This streamlines operations and improves efficiency for service businesses.
Top alternatives to Smart Service include ServiceTrade, known for streamlined inspections, SmartServ, praised for its QuickBooks integration, and Simpro, a comprehensive solution for the trades industry. Other competitors include Service Fusion, RazorSync, and Housecall Pro.
What the main competitors of Smart Service?
Top alternatives to Smart Service include ServiceTrade, known for streamlined inspections, SmartServ, praised for its QuickBooks integration, and Simpro, a comprehensive solution for the trades industry. Other competitors include Service Fusion, RazorSync, and Housecall Pro.
Yes, Smart Service is a legitimate field service software. It integrates with QuickBooks, offers a user-friendly drag-and-drop interface, and provides a mobile app for technicians. However, some users report slow software and syncing issues.
Is Smart Service legit?
Yes, Smart Service is a legitimate field service software. It integrates with QuickBooks, offers a user-friendly drag-and-drop interface, and provides a mobile app for technicians. However, some users report slow software and syncing issues.
I couldn't find pricing details for Smart Service. Contact the vendor directly to determine if Smart Service is worth the investment for your needs. Product pricing and available plans may vary.
How much does Smart Service cost?
I couldn't find pricing details for Smart Service. Contact the vendor directly to determine if Smart Service is worth the investment for your needs. Product pricing and available plans may vary.
Smart Service receives positive feedback for its helpful and responsive customer support team. Users appreciate the readily available assistance and knowledgeable staff. However, some users have reported long wait times for callbacks.
Is Smart Service customer service good?
Smart Service receives positive feedback for its helpful and responsive customer support team. Users appreciate the readily available assistance and knowledgeable staff. However, some users have reported long wait times for callbacks.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.