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Squarespace

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Company health

Employee growth
7% increase in the last year
Web traffic
10% decrease in the last quarter
Financing
September 2021 - $256K

Ratings

G2
4.4/5
(1079)
Capterra
4.6/5
(2482)
Glassdoor
4.0/5
(464)

Squarespace description

Squarespace is an all-in-one website building platform designed for businesses and individuals. It offers templates, design tools, and features to create websites, online stores, and portfolios. Squarespace also provides marketing and analytics tools to help grow your online presence. It is known for its ease of use and stylish templates.


Who is using Squarespace?


Who is Squarespace best for

Squarespace is a user-friendly website builder perfect for small to medium businesses. It offers stylish templates, marketing tools, and e-commerce features. Users praise its intuitive interface and all-in-one capabilities but note occasional DNS and customer support issues. Consider Squarespace if ease of use and design are top priorities.

  • Best for small to medium-sized businesses seeking an all-in-one website solution.

  • Ideal for businesses in various sectors, including E-commerce, Healthcare, and Marketing.


Squarespace features

Supported

Squarespace supports a drag-and-drop editor through its Fluid Engine, available for Squarespace 7.1 websites.

Supported

Squarespace supports a selection of pre-designed and customizable templates for website layout.

Supported

Squarespace supports mobile responsiveness, with templates and design elements optimized for mobile devices.

Supported

Squarespace offers built-in SEO tools, including customizable title tags, meta descriptions, and sitemaps.

Supported

Squarespace natively supports adding multiple products to a shopping cart.

Supported

Squarespace integrates with various payment processors like Stripe, PayPal, and Square.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.13

Customer Service

Neutral
-0.06

Ease of Use

Strongly positive
+0.8

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Rather positive
+0.52

Scalability

Rather negative
-0.64

Squarespace reviews

We've summarised 3556 Squarespace reviews (Squarespace GetApp reviews, Squarespace Software Advice reviews, Squarespace Capterra reviews and Squarespace G2 reviews) and summarised the main points below.

Pros of Squarespace
  • Squarespace is praised for its user-friendly interface and ease of website creation.
  • The platform offers a wide selection of aesthetically pleasing and modern templates.
  • Squarespace is often lauded for its comprehensive all-in-one features, including SEO, marketing, and analytics tools.
  • Many users appreciate the seamless integration with other platforms and tools.
Cons of Squarespace
  • DNS propagation issues and slow customer support responses are common complaints.
  • Some users have reported account access and billing issues, especially those migrated from Google Domains.
  • Limited design flexibility and customization options beyond templates are a common frustration.
  • Lack of advanced e-commerce features for larger online stores is a noted limitation.

Squarespace pricing

The commentary is based on 392 reviews from Squarespace Capterra reviews, Squarespace G2 reviews, Squarespace GetApp reviews and Squarespace Software Advice reviews.

Squarespace's pricing is generally considered affordable, especially for beginners, with many appreciating the value for its features like premium templates and SEO tools. However, some find it expensive compared to competitors, particularly for limited customization options or advanced features requiring higher-tier plans. Several users mention unexpected price increases.

Users sentiment

Neutral
-0.13

See the Squarespace pricing page.


Squarespace alternatives


Squarespace FAQ

  • What is Squarespace and what does Squarespace do?

    Squarespace is a website builder offering tools to create websites, online stores, and portfolios. Its user-friendly interface, stylish templates, and integrated features like SEO and marketing tools make it a popular choice. However, some users experience limited design flexibility and occasional customer support issues.

  • How does Squarespace integrate with other tools?

    Squarespace seamlessly integrates with various tools and platforms to enhance functionality. It supports integrations for marketing, analytics, social media, and e-commerce, allowing users to connect with essential business tools. This streamlines workflows and expands the platform's capabilities.

  • What the main competitors of Squarespace?

    Squarespace competes with other website builders like Wix, Webflow, and WordPress.com. These platforms offer similar features such as templates, design tools, and e-commerce functionality, catering to various user needs and technical skills.

  • Is Squarespace legit?

    Yes, Squarespace is a legitimate website building platform. It's known for its user-friendly interface, stylish templates, and all-in-one features. While some users have reported issues with customer support and limited design flexibility, many praise Squarespace for its ease of use and comprehensive tools.

  • How much does Squarespace cost?

    Squarespace offers four website plans: Personal at $23/month, Business at $33/month, Basic Commerce at $36/month, and Advanced Commerce at $65/month. There are also two domain-only plans available.

  • Is Squarespace customer service good?

    Squarespace's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others report slow response times and unhelpful answers, particularly with technical issues. Some users also had difficulties accessing support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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