Starling is a mobile banking app offering a full UK bank account experience through your smartphone. It includes budgeting tools, spending insights, instant payment notifications, and fee-free overseas spending. It prides itself on 24/7 customer support and industry-leading security. Starling is a fully regulated UK bank, so your money is protected up to £85,000 by the Financial Services Compensation Scheme.
Who is STARLING best for
Starling Bank offers a user-friendly mobile banking experience with budgeting tools, spending insights, and 24/7 support. Users praise its smooth account opening and lack of international transaction fees. However, some have reported difficulties with joint accounts and application rejections. Ideal for individuals and small businesses desiring a digital banking solution.
Best for small businesses seeking a modern, digital banking solution.
There is no data about industry fit.
STARLING features
Supported
Starling Bank provides real-time transaction alerts.
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Starling Bank offers 24/7 phone support, online help, and fraud reporting.
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Starling Bank offers a budgeting planner, spending insights, and spaces to track expenses and set limits.
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Starling Bank allows tracking and categorizing daily expenses with Spending Insights.
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Starling Bank supports mobile payments via Google Pay, Apple Pay, Samsung Pay, and Garmin Pay.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Rather positive
+0.43
Customer Service
Rather negative
-0.33
Ease of Use
Rather positive
+0.69
STARLING reviews
We've summarised 23
STARLING reviews (STARLING TrustPilot reviews and STARLING G2 reviews) and
summarised the main points below.
Pros of STARLING
No transaction fees, especially for overseas spending.
Easy-to-use app and clear interface.
Helpful budgeting tools and spending insights.
Smooth account opening process for eligible users.
Excellent 24/7 customer support and security.
Cons of STARLING
Account application rejections are frequent, with no explanations provided.
Difficult to open joint accounts.
Lack of a running balance total on the app.
Inconsistent app and website interfaces with different functionalities.
Poor customer service with slow and unhelpful responses.
STARLING pricing
The commentary is based on 8 reviews from STARLING G2 reviews and STARLING TrustPilot reviews.
Starling offers fee-free international card usage and generally positive experiences with its accounts. Some users mention free business accounts, while others express frustration with account opening processes or customer service. Interest rates are perceived as low.
Users sentiment
Rather positive
+0.43
STARLING alternatives
MX
Connects banks and customers, powering smarter mobile banking.
STARLING is a mobile banking app providing a complete UK bank account experience via smartphone. It offers budgeting tools, spending insights, instant notifications, and fee-free overseas spending. Known for 24/7 customer support and robust security, it's ideal for individuals and small businesses seeking a modern digital banking solution.
What is STARLING and what does STARLING do?
STARLING is a mobile banking app providing a complete UK bank account experience via smartphone. It offers budgeting tools, spending insights, instant notifications, and fee-free overseas spending. Known for 24/7 customer support and robust security, it's ideal for individuals and small businesses seeking a modern digital banking solution.
How does STARLING integrate with other tools?
STARLING integrates with Google Pay, Apple Pay, Samsung Pay, and Garmin Pay for mobile payments. It also connects with various accounting software platforms to facilitate transaction data sharing and reconciliation. Further integration details are limited.
How does STARLING integrate with other tools?
STARLING integrates with Google Pay, Apple Pay, Samsung Pay, and Garmin Pay for mobile payments. It also connects with various accounting software platforms to facilitate transaction data sharing and reconciliation. Further integration details are limited.
What the main competitors of STARLING?
Alternatives to Starling include digital banks like Monzo and Revolut, along with other mobile banking apps such as Monese and Atom Bank. These competitors offer similar features like budgeting tools, spending insights, and international money transfers.
What the main competitors of STARLING?
Alternatives to Starling include digital banks like Monzo and Revolut, along with other mobile banking apps such as Monese and Atom Bank. These competitors offer similar features like budgeting tools, spending insights, and international money transfers.
Is STARLING legit?
Starling is a legitimate, fully regulated UK bank. Your money is protected up to £85,000 by the Financial Services Compensation Scheme. Users praise Starling's easy-to-use app, helpful budgeting tools, and fee-free overseas spending. However, some report difficulties with account applications and customer service.
Is STARLING legit?
Starling is a legitimate, fully regulated UK bank. Your money is protected up to £85,000 by the Financial Services Compensation Scheme. Users praise Starling's easy-to-use app, helpful budgeting tools, and fee-free overseas spending. However, some report difficulties with account applications and customer service.
How much does STARLING cost?
I cannot find pricing information for STARLING. Contact STARLING directly to determine whether it's worth the investment for your particular use case and budget.
How much does STARLING cost?
I cannot find pricing information for STARLING. Contact STARLING directly to determine whether it's worth the investment for your particular use case and budget.
Is STARLING customer service good?
Customer reviews on STARLING are mixed. While some praise the easy-to-use app, fee-free overseas spending, and excellent customer support, others report difficulties opening accounts (especially joint accounts), unhelpful responses from customer service, and inconsistent app and website interfaces.
Is STARLING customer service good?
Customer reviews on STARLING are mixed. While some praise the easy-to-use app, fee-free overseas spending, and excellent customer support, others report difficulties opening accounts (especially joint accounts), unhelpful responses from customer service, and inconsistent app and website interfaces.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
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