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Sterling Talent Solutions

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Company health

Employee growth
6% decrease in the last year
Web traffic
8% decrease in the last quarter
Financing
February 2023 - $98M

Ratings

G2
3.2/5
(57)
TrustPilot
4.2/5
(72)
Glassdoor
3.6/5
(998)

Sterling Talent Solutions description

Sterling Talent Solutions helps you make informed hiring decisions. They provide a wide range of background check services, including criminal records, drug testing, and social media screening. Their platform also includes onboarding tools and compliance resources. Trusted by many large companies, Sterling helps create a safer and more efficient hiring process.


Who is Sterling Talent Solutions best for

Sterling Talent Solutions offers comprehensive background checks and onboarding tools, ideal for medium to large businesses. Users praise the easy-to-use interface and fast turnaround times for criminal checks. However, some have reported slow processing times and poor customer service. Consider Sterling if thorough background checks are critical to your hiring process, but be prepared to potentially address customer service challenges.

  • Best fit for medium to large enterprises needing robust background checks.

  • Suitable for regulated industries needing thorough background checks, especially healthcare and transportation.


Sterling Talent Solutions features

Supported

Sterling Talent Solutions streamlines onboarding, manages paperwork, and tracks progress.

Supported

Sterling Talent Solutions offers drug and health screenings for pre-employment checks.

Supported

Sterling Talent Solutions offers criminal record checks as part of its background screening services.

Supported

Sterling Talent Solutions verifies candidates' past employment history.

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Sterling Talent Solutions offers document verification, enhancing KYC processes and protecting against fraud.


Sterling Talent Solutions reviews

We've summarised 129 Sterling Talent Solutions reviews (Sterling Talent Solutions TrustPilot reviews and Sterling Talent Solutions G2 reviews) and summarised the main points below.

Pros of Sterling Talent Solutions
  • Easy to use interface for initiating background checks.
  • Fast turnaround time for criminal background checks.
  • Clear and concise reporting of results.
  • Good integration with some ATS platforms.
  • Helpful account managers for some clients.
Cons of Sterling Talent Solutions
  • Extremely slow processing times, often delaying start dates.
  • Poor customer service, with unhelpful and unresponsive representatives.
  • Unclear communication and repetitive requests for the same information.
  • System issues, including bugs, glitches, and difficulty logging in.
  • Inaccurate background checks and difficulty with disputes.

Sterling Talent Solutions alternatives

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    Checkr
    Fast, fair background checks for modern hiring.
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  • Logo of HireRight
    HireRight
    Background checks and drug tests, simplifying hiring compliance.
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  • Logo of Certn
    Certn
    Fast, global background checks for safer, smarter hiring.
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  • Logo of Atlantic Employee Screening
    Atlantic Employee Screening
    Fast, friendly background checks with transparent US-based support.
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  • Logo of Alliance Background
    Alliance Background
    Fast, friendly background checks for employment and volunteering.
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Sterling Talent Solutions FAQ

  • What is Sterling Talent Solutions and what does Sterling Talent Solutions do?

    Sterling Talent Solutions provides background check and onboarding services for informed hiring decisions. They offer criminal record checks, drug testing, and social media screening, along with compliance resources. While some praise its ease of use and fast turnaround times, others cite slow processing and poor customer service.

  • How does Sterling Talent Solutions integrate with other tools?

    Sterling Talent Solutions integrates with some Applicant Tracking Systems (ATS) platforms. However, some users have reported system integration issues and difficulties. More information on specific integrations is not readily available.

  • What the main competitors of Sterling Talent Solutions?

    Sterling Talent Solutions' top competitors include Hireology, ClearStar, and HiPeople. These alternatives offer similar background check and hiring solutions, often with features like applicant tracking, onboarding tools, and HR analytics. Rippling and Paycom are also relevant competitors providing broader HR and payroll software.

  • Is Sterling Talent Solutions legit?

    Sterling Talent Solutions is a legitimate background check provider. However, user reviews on sites like G2 and Glassdoor reveal mixed experiences. While some praise the platform's ease of use and speed, others cite slow processing times and poor customer service. Consider these factors when evaluating if Sterling Talent Solutions is safe and right for your needs.

  • How much does Sterling Talent Solutions cost?

    Sterling Talent Solutions does not publicly disclose pricing. Contact their sales team for a customized quote based on your specific background screening needs.

  • Is Sterling Talent Solutions customer service good?

    Sterling Talent Solutions' customer service receives mixed reviews. While some users report helpful account managers and quick turnaround times for background checks, many others cite extremely poor customer service, unhelpful representatives, and difficulty resolving issues. This inconsistency makes it difficult to definitively recommend their customer service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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