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Sucuri description
Sucuri is a website security service that keeps your website safe and running smoothly. It protects your site from attacks, speeds up loading times, and provides expert help if anything goes wrong. Think of it as a security guard and performance coach for your website, ensuring a safe and positive experience for your visitors.
Who is Sucuri best for
Sucuri offers website security, performance, and support. It protects against attacks, speeds up load times, and provides expert help. Users praise its comprehensive features and improved performance but dislike slow support and occasional bypasses. Best for businesses needing robust website security, particularly e-commerce.
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Ideal for small, medium, and enterprise businesses.
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Best for E-commerce, Education, Real Estate, Media, Marketing, Professional Services, and Non-profits.
Sucuri features
Supported Sucuri offers real-time alerts for suspicious events, including malware detection and website status changes. |
Supported Sucuri offers website backups with features like scheduling and remote storage. |
Supported Sucuri offers malware removal services with guaranteed response times. |
Supported Sucuri offers built-in DDoS protection to mitigate attacks. |
Supported Sucuri offers a CDN to distribute content globally, improving load speeds. |
Supported Sucuri offers a Web Application Firewall (WAF) to protect against web application attacks. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Sucuri reviews
We've summarised 105 Sucuri reviews (Sucuri TrustPilot reviews and Sucuri G2 reviews) and summarised the main points below.
- Effective malware removal when support finally addresses the issue.
- Helpful and knowledgeable support technicians (when reachable).
- Comprehensive security features, including WAF, CDN, and server-side scanning.
- Easy-to-use plugin for basic website monitoring.
- Improved website performance after implementing CDN (when configured correctly).
- Slow support response times, often 24-48 hours for a reply.
- Firewall bypasses and repeated infections despite having the service.
- SSL certificate auto-renewal issues leading to website downtime.
- Difficult and time-consuming setup process, especially for firewall and CDN.
- Ineffective malware scanning, missing infections detected by other scanners.
Sucuri pricing
The commentary is based on 14 reviews from Sucuri G2 reviews and Sucuri TrustPilot reviews.
Sucuri offers website security solutions with different plans for varying needs. Each plan covers one website and includes unlimited manual malware cleanups. They offer a 30-day money-back guarantee. For multiple sites, contact Sucuri for volume discounts.
Users sentiment
See the Sucuri pricing page.
Perfect for bloggers and small site owners requiring occasional cleanups with ongoing security scans. Every 12 hrs security scans, 30 hrs malware removal SLA.
Ideal for SMBs who want to minimize disruptions with advanced support for quick SSL certificate transfers. Every 6 hrs security scans, 12 hrs malware removal SLA.
Fastest response time for malware cleanups with frequent scans to help detect and protect against vulnerabilities. Every 30 mins security scans, 6 hrs malware removal SLA.
Ideal for freelancers, web pros, and agencies with 2-5 sites requiring quick SLAs, access to trained reps, and comprehensive malware protection. Every 6 hrs security scans, 12 hrs malware removal SLA.
Designed for web pros and agencies looking for enterprise level features and coverage for 10+ sites.
Perfect for bloggers and small site owners requiring occasional cleanups with ongoing security scans.
Ideal for SMBs who want to minimize disruptions with advanced support for quick SSL certificate transfers.
Designed for web pros and agencies looking for enterprise level features and coverage for 10+ sites.
Sucuri alternatives
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Sucuri FAQ
Sucuri is a website security platform that protects websites from online threats and performance issues. It offers malware removal, DDoS protection, a web application firewall (WAF), and a content delivery network (CDN) to improve website speed and security. Sucuri is suitable for businesses of all sizes, particularly e-commerce sites.
What is Sucuri and what does Sucuri do?
Sucuri is a website security platform that protects websites from online threats and performance issues. It offers malware removal, DDoS protection, a web application firewall (WAF), and a content delivery network (CDN) to improve website speed and security. Sucuri is suitable for businesses of all sizes, particularly e-commerce sites.
Sucuri integrates with popular Content Management Systems (CMS) like WordPress, Drupal, Joomla, and Magento via plugins. It also offers API integration for custom setups and seamless integration with Cloudflare. This allows for streamlined security management and website performance optimization.
How does Sucuri integrate with other tools?
Sucuri integrates with popular Content Management Systems (CMS) like WordPress, Drupal, Joomla, and Magento via plugins. It also offers API integration for custom setups and seamless integration with Cloudflare. This allows for streamlined security management and website performance optimization.
Top alternatives to Sucuri include Cloudflare, Akamai, Imperva, and Wordfence. These competitors offer similar website security features, such as DDoS protection, WAF, and malware scanning. They provide varying levels of performance and support at different price points.
What the main competitors of Sucuri?
Top alternatives to Sucuri include Cloudflare, Akamai, Imperva, and Wordfence. These competitors offer similar website security features, such as DDoS protection, WAF, and malware scanning. They provide varying levels of performance and support at different price points.
Yes, Sucuri is a legitimate website security service provider. It offers various features like malware removal, DDoS protection, and a CDN. While users praise its comprehensive features and effective malware removal, some report slow support and occasional firewall bypasses.
Is Sucuri legit?
Yes, Sucuri is a legitimate website security service provider. It offers various features like malware removal, DDoS protection, and a CDN. While users praise its comprehensive features and effective malware removal, some report slow support and occasional firewall bypasses.
Sucuri's website security platform pricing starts at $229/year for the Basic plan, $339/year for Pro, and $549/year for Business. Firewall plans begin at $9.99/month. Custom pricing is available for Junior Dev and Multi-site plans. Is Sucuri worth it? It depends on your specific security needs and budget.
How much does Sucuri cost?
Sucuri's website security platform pricing starts at $229/year for the Basic plan, $339/year for Pro, and $549/year for Business. Firewall plans begin at $9.99/month. Custom pricing is available for Junior Dev and Multi-site plans. Is Sucuri worth it? It depends on your specific security needs and budget.
Sucuri's customer service receives mixed reviews. While some customers praise the helpfulness and knowledge of the support technicians when they are available, many others express frustration with slow response times, often waiting 24-48 hours for a reply. This inconsistency in support experience makes it difficult to definitively say whether their customer service is good or bad.
Is Sucuri customer service good?
Sucuri's customer service receives mixed reviews. While some customers praise the helpfulness and knowledge of the support technicians when they are available, many others express frustration with slow response times, often waiting 24-48 hours for a reply. This inconsistency in support experience makes it difficult to definitively say whether their customer service is good or bad.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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