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Superhuman

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Company health

Employee growth
13% increase in the last year
Web traffic
18% decrease in the last quarter
Financing
April 2021 - $108M

Ratings

G2
4.7/5
(681)
TrustPilot
3.3/5
(1)
Glassdoor
4.5/5
(28)

Superhuman description

Superhuman is an email app designed to improve productivity for professionals and teams. It works with your existing Gmail or Outlook accounts, offering a streamlined interface with features like AI-powered writing assistance, automated follow-ups, and shared email inboxes for team collaboration. Superhuman emphasizes speed and efficiency, promising to help users get through their inbox twice as fast.


Who is using Superhuman?


Who is Superhuman best for

Superhuman is an AI-powered email client designed for professionals and teams seeking enhanced productivity. Users praise its speed, keyboard shortcuts, and clean design, while some find the pricing high and the mobile app gestures unintuitive. Ideal for fast-paced teams relying heavily on email.

  • Best for small to medium-sized businesses.

  • Suitable for various industries.


Superhuman features

Supported

Superhuman supports internal comments on emails for team collaboration.

Supported

Superhuman supports email templates called Snippets, allowing users to create, share, and reuse pre-written content.

Supported

Superhuman offers AI-powered email writing assistance, suggesting phrases and sentences.

Supported

Superhuman integrates with Google Calendar and other calendar applications.

Supported

Superhuman supports multiple inboxes for organizing emails, but not a unified inbox.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.64

Customer Service

Strongly positive
+0.92

Ease of Use

Strongly positive
+0.94

Reliability and Performance

Strongly positive
+0.88

Ease of Implementation

Rather positive
+0.48

Superhuman reviews

We've summarised 672 Superhuman reviews (Superhuman TrustPilot reviews and Superhuman G2 reviews) and summarised the main points below.

Pros of Superhuman
  • Fast and efficient email management.
  • Intuitive keyboard shortcuts.
  • Clean and minimalist design.
  • Snooze/reminder feature for follow-ups.
  • Split inbox for prioritization.
  • AI-powered email summarization.
  • Real-time email tracking/read receipts.
  • Automated follow-ups.
  • Seamless integration with Gmail/Outlook.
  • Fast and responsive customer support.
Cons of Superhuman
  • High price point, especially for casual users.
  • Limited flexibility in customizing the interface.
  • Limited search functionality compared to Gmail.
  • Mobile app gestures can be unintuitive.
  • AI writing assistance can be inconsistent.
  • Lack of unified inbox to combine multiple accounts.
  • Difficulty managing Split Inboxes.
  • Calendar integration needs improvement, especially on mobile.
  • No native table creation within emails.
  • Limited emoji support.

Superhuman pricing

The commentary is based on 148 reviews from Superhuman G2 reviews.

Superhuman is praised for its speed and efficiency, but the high price point is a recurring concern, especially for individual users. Many reviewers find the cost worthwhile due to increased productivity, but others consider it expensive for an email client.

Users sentiment

Rather negative
-0.64

See the Superhuman pricing page.

  • Superhuman has a free trial.

Starter
$300/year/user

Includes email productivity features, Superhuman AI, team collaboration tools, calendar and scheduling, unified admin and billing, and group productivity coaching.

Business
$396/year/user

Includes all Starter features plus advanced AI, Superhuman for Sales, HubSpot, Salesforce & Pipedrive Integrations, Smart Send, Recent Opens, Automatic Reminders, and 1:1 productivity coaching.

Enterprise
Custom

Includes all Business features, advanced security and controls, single sign-on, a customer success manager, team analytics, priority support, and VIP productivity coaching.


Superhuman alternatives

  • Logo of Drag
    Drag
    Shared inbox, team tasks, and workflows inside Gmail.
    Read more
  • Logo of Apple Mail
    Apple Mail
    Simple, private email for all your accounts, on all your Apple devices.
    Read more
  • Logo of Amazon WorkMail
    Amazon WorkMail
    Secure, managed business email and calendar service.
    Read more
  • Logo of Shortwave
    Shortwave
    AI email client for teams. Shared inbox, streamlined workflow.
    Read more
  • Logo of Fyxer
    Fyxer
    Shared inbox for teams to manage emails and boost customer happiness.
    Read more
  • Logo of Inbox automate
    Inbox automate
    Effortless Google Workspace setup and management for cold email.
    Read more

Superhuman FAQ

  • What is Superhuman and what does Superhuman do?

    Superhuman is a fast email client designed to boost productivity. It offers features like AI-powered writing assistance, automated follow-ups, and a streamlined interface to help users manage their inbox twice as fast. It integrates with existing Gmail or Outlook accounts.

  • How does Superhuman integrate with other tools?

    Superhuman integrates with Google Calendar and other calendar applications. It also works with your existing Gmail or Outlook accounts. It does not, however, offer a unified inbox.

  • What the main competitors of Superhuman?

    Alternatives to Superhuman include Microsoft Outlook, Shortwave, Canary Mail, and Titan. These competitors offer various features like AI-powered assistance, team collaboration tools, and enhanced security options. Choosing the right email client depends on individual needs and budget.

  • Is Superhuman legit?

    Yes, Superhuman is a legitimate, albeit expensive, email client. It's known for its speed and efficiency, featuring AI-powered writing assistance and other productivity tools. However, its high price point may not be suitable for all users.

  • How much does Superhuman cost?

    Superhuman's pricing is $300/year for Starter, $396/year for Business, and custom pricing for Enterprise. Is Superhuman worth it? It offers AI, integrations, and coaching for enhanced email productivity. A free trial lets you explore its features.

  • Is Superhuman customer service good?

    Superhuman's customer service is highly praised in reviews. Users describe the support team as responsive, helpful, and friendly, offering personalized onboarding and readily addressing questions or issues. Many users mention the excellent and prompt customer support as a key factor in their positive experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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