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Survalyzer

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Company health

Employee growth
16% increase in the last year

Ratings

G2
4.3/5
(19)
Capterra
4.4/5
(35)

Survalyzer description

Survalyzer is a survey and feedback software that helps businesses gather and understand customer opinions. It offers tools to build and send online surveys, analyze results with helpful charts and reports, and manage participant data. Designed for businesses of all sizes, Survalyzer is particularly experienced in working with industries like banking, insurance, education, and logistics. With a focus on data security, Survalyzer is ISO 27001 certified, ensuring your information is protected.


Who is Survalyzer best for

Survalyzer is a robust survey and feedback platform ideal for businesses seeking in-depth customer insights. Users praise its intuitive interface and helpful customer support. While the platform offers advanced features and strong security, some users find the pricing steep and reporting customization limited. If you prioritize ease of use and reliable support, Survalyzer may be a good fit.

  • Best for small to mid-sized businesses.

  • Well-suited for finance, education, healthcare, and logistics.


Survalyzer features

Supported

Survalyzer allows sharing survey results through dashboards, reports, and integrations.

Supported

Survalyzer supports customer feedback reporting with visualizations and summaries.

Supported

Survalyzer provides a survey builder with various question types, logic, and customization options.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.5

Customer Service

Strongly positive
+0.83

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Strongly positive
+0.71

Ease of Implementation

Strongly positive
+1

Scalability

Strongly negative
-1

Survalyzer reviews

We've summarised 54 Survalyzer reviews (Survalyzer Capterra reviews and Survalyzer G2 reviews) and summarised the main points below.

Pros of Survalyzer
  • Highly praised customer support, known for its responsiveness and helpfulness.
  • Intuitive and user-friendly interface makes it easy to create surveys.
  • Extensive options for creating complex surveys with various question types and logic.
  • Reliable data security with ISO 27001 certification provides peace of mind.
Cons of Survalyzer
  • Limited customization options for report layouts, often requiring manual adjustments.
  • Advanced features and integrations can be expensive, especially for smaller users.
  • Some users find the user interface, while generally easy to use, to be outdated.
  • Occasional issues reported with the rooting functionality in complex questionnaires.

Survalyzer pricing

The commentary is based on 10 reviews from Survalyzer Capterra reviews and Survalyzer G2 reviews.

Survalyzer's pricing is generally considered expensive, especially for smaller users or infrequent use. While users appreciate the software's features and ease of use, some find the pricing structure with additional costs for certain options and support levels to be a drawback. A more affordable, scaled-down version is desired by some users.

Users sentiment

Rather negative
-0.5

See the Survalyzer pricing page.

Professional
420 €/Mo

Unlimited answers, questions and surveys. Most often used question types & survey logic. Multi-channel distribution, easy workflows. Online and excel reports with charts and crosstabs. Extensive API for integration into your own system landscape.

Expert
920 €/Mo

All Professional features plus advanced survey logic and research methods, custom branding, AI features, and advanced analytics.

Enterprise
Custom

All features, dashboard builder, portals, extended account admin, extended security features, dedicated expert consultancy, personalised onboarding, training, custom enterprise integrations.


Survalyzer alternatives

  • Logo of Qualtrics CoreXM
    Qualtrics CoreXM
    Powerful surveys and analyses for actionable insights.
    Read more
  • Logo of Feedier
    Feedier
    Collect feedback, analyze insights, improve experiences.
    Read more
  • Logo of Checkbox
    Checkbox
    Build, share, and analyze surveys with flexible hosting.
    Read more
  • Logo of Glow
    Glow
    Fast, affordable consumer insights from millions of respondents.
    Read more
  • Logo of IncQuery
    IncQuery
    Live model queries for faster software development.
    Read more
  • Logo of SurveyMonkey
    SurveyMonkey
    Create and send surveys, analyze results, gather valuable feedback.
    Read more

Survalyzer FAQ

  • What is Survalyzer and what does Survalyzer do?

    Survalyzer is a survey and feedback software designed for businesses of all sizes, particularly those in banking, insurance, education, and logistics. It enables users to create and distribute surveys, analyze results with charts and reports, and securely manage participant data with its ISO 27001 certification. While praised for its customer support and ease of use, some users find its reporting customization and pricing challenging.

  • How does Survalyzer integrate with other tools?

    Survalyzer integrates with other tools through dashboards, reports, and unspecified integrations, enabling streamlined data sharing and analysis. However, some users have noted that advanced integrations can be costly.

  • What the main competitors of Survalyzer?

    Top alternatives to Survalyzer include Qualtrics CoreXM, Survio, and Google Workspace. Qualtrics CoreXM is a robust platform popular among Fortune 500 companies, while Survio offers a user-friendly experience for businesses of all sizes. Google Workspace provides a suite of integrated tools for enhanced collaboration and productivity.

  • Is Survalyzer legit?

    Survalyzer is a legitimate survey and feedback software with ISO 27001 certification, ensuring data security. Users praise its ease of use and helpful customer support. However, potential users should be aware of limited report customization and higher pricing for advanced features.

  • How much does Survalyzer cost?

    Survalyzer's Professional plan is €420/month and the Expert plan is €920/month. The Enterprise plan has custom pricing. There is no free trial or free plan available. Is Survalyzer worth the product pricing? It depends on your specific needs and budget.

  • Is Survalyzer customer service good?

    Customers consistently praise Survalyzer's customer service, describing it as "great," "helpful," and "easy to reach." Users appreciate the quick responses and effective problem-solving provided by the support team. While some users mention difficulty getting answers to highly technical questions, overall, customer service is viewed positively.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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