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SwagUp description
SwagUp is a software platform designed to simplify how businesses create, manage, and distribute branded merchandise ("swag"). It allows you to design custom swag, build online stores for employees or customers, automate reward distribution, track inventory, and manage global shipping, all in one place. SwagUp handles the logistics of storage, packing, and shipping, aiming to streamline the entire process.
Who is SwagUp best for
SwagUp is a swag management platform ideal for small to mid-sized businesses looking to streamline their merchandise distribution. It offers a wide selection of products and customization options, convenient warehousing, and international shipping. Users praise the easy-to-use portal and fast turnaround time for mockups. However, potential customers should be aware of reported customer service challenges and inconsistent pricing.
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Best for small to mid-sized businesses.
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Suitable for various industries.
SwagUp features
Supported SwagUp allows creating and managing branded merchandise collections. |
Supported SwagUp tracks stock levels and notifies users when supplies are low. |
Supported SwagUp allows creation and customization of online swag stores. |
Supported SwagUp offers extensive gift customization, including branding and personalized messaging. |
Supported SwagUp allows customization of rewards with branded merchandise, personalized redeem pages, and global delivery. |
Supported SwagUp offers native integrations with HRIS systems, similar to CRM, for automated workflows. |
Supported SwagUp offers order processing, shipping labels, tracking, and multi-address shipping. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
SwagUp reviews
We've summarised 96 SwagUp reviews (SwagUp G2 reviews) and summarised the main points below.
- Attractive website and easy-to-use portal for sourcing merchandise.
- Wide selection of high-quality products and customization options.
- Fast turnaround time for mockups and design feedback.
- Helpful and responsive account representatives (when available).
- Convenient warehousing and international shipping options.
- Non-existent customer service, especially after declining a premium subscription.
- Lack of proactive communication about shipping delays and issues.
- Failure to take accountability for lost or damaged shipments.
- Unclear and inconsistent pricing, especially regarding "fast production" charges and storage fees.
- Difficult to contact support, often unresponsive, with long delays (days to weeks).
SwagUp pricing
The commentary is based on 19 reviews from SwagUp G2 reviews.
SwagUp's pricing is considered expensive by some, especially regarding shipping and "fast production" charges. Others note a slight markup on items but find the convenience and quality worth the cost. Several appreciate the flat international shipping rate and pre-paid credit options.
Users sentiment
See the SwagUp pricing page.
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SwagUp has a free plan.
Includes platform access, dedicated Swag Expert, unlimited mockups, free assembly + quality check, 1x rewards, Redeem & Zapier access.
Includes Basic plan features plus free blank samples, extended catalog, 3rd party storage & fulfillment, 2x rewards, 50% expedited production, 5% shipping discount, and 20% storage discount.
Includes Silver plan features plus 3% off swag, free expedited production, shop access, integration access, 3x rewards, 10% shipping discount, 50% storage discount, and 10% shop transaction fee.
Includes Gold plan features plus 5% off swag, dedicated design team, shop gift card access, shipping insurance, global fulfillment access, 4x rewards, 10% shipping discount, free storage, and 8% shop transaction fee.
SwagUp alternatives
SwagUp FAQ
SwagUp is a platform streamlining corporate swag management. It enables businesses to create and customize swag, manage inventory, handle global shipping, and build branded online stores for easy distribution. However, users have reported inconsistent customer service and pricing issues.
What is SwagUp and what does SwagUp do?
SwagUp is a platform streamlining corporate swag management. It enables businesses to create and customize swag, manage inventory, handle global shipping, and build branded online stores for easy distribution. However, users have reported inconsistent customer service and pricing issues.
SwagUp offers native integrations with HRIS systems, similar to CRM, for automated workflows. This streamlines processes like onboarding and rewards distribution. It also facilitates efficient swag management across the platform.
How does SwagUp integrate with other tools?
SwagUp offers native integrations with HRIS systems, similar to CRM, for automated workflows. This streamlines processes like onboarding and rewards distribution. It also facilitates efficient swag management across the platform.
Top SwagUp competitors include Printfection, Reachdesk, and Kotis Design, which offer similar swag management features. Tremendous focuses on monetary rewards, while Guusto and Toasty specialize in gift card distribution. These alternatives offer varying strengths for diverse business needs.
What the main competitors of SwagUp?
Top SwagUp competitors include Printfection, Reachdesk, and Kotis Design, which offer similar swag management features. Tremendous focuses on monetary rewards, while Guusto and Toasty specialize in gift card distribution. These alternatives offer varying strengths for diverse business needs.
SwagUp is a legitimate platform, but user reviews reveal mixed experiences. While the platform offers convenient features and a wide selection of products, negative feedback highlights inconsistent customer service and pricing issues. Thorough research is recommended before committing to SwagUp.
Is SwagUp legit?
SwagUp is a legitimate platform, but user reviews reveal mixed experiences. While the platform offers convenient features and a wide selection of products, negative feedback highlights inconsistent customer service and pricing issues. Thorough research is recommended before committing to SwagUp.
SwagUp pricing includes a free Basic plan, plus Silver ($99), Gold ($499), and Platinum ($999) plans. Is SwagUp worth it? Consider the included perks like swag discounts, expedited production, and dedicated support when deciding which tier fits your needs and product pricing.
How much does SwagUp cost?
SwagUp pricing includes a free Basic plan, plus Silver ($99), Gold ($499), and Platinum ($999) plans. Is SwagUp worth it? Consider the included perks like swag discounts, expedited production, and dedicated support when deciding which tier fits your needs and product pricing.
SwagUp's customer service receives mixed reviews. While some customers praise the responsiveness and helpfulness of their account representatives, others report non-existent customer service, slow response times, and a lack of accountability for shipping issues. There are several negative reviews about difficulty contacting support and unhelpful interactions.
Is SwagUp customer service good?
SwagUp's customer service receives mixed reviews. While some customers praise the responsiveness and helpfulness of their account representatives, others report non-existent customer service, slow response times, and a lack of accountability for shipping issues. There are several negative reviews about difficulty contacting support and unhelpful interactions.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.