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Talkroute

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Last updated on

Company health

Employee growth
39% increase in the last year
Web traffic
9% increase in the last quarter
Financing
January 2015 - $500K

Ratings

G2
4.4/5
(25)
Capterra
4.3/5
(19)
TrustPilot
4.4/5
(12)

Talkroute description

Talkroute is a virtual phone system designed for businesses of all sizes. It allows you to make and receive calls, send and receive text messages, and host video meetings using your existing devices. With features like custom greetings, call forwarding, voicemail transcription, and detailed reporting, Talkroute aims to be a flexible and easy-to-use communication solution. It offers various phone number options including local, toll-free, and vanity numbers. You can try it for free and subscriptions start at $19 per month.


What companies are using Talkroute?

Hertz is using Talkroute
Hertz
Remax is using Talkroute
Remax
24 Hour Fitness is using Talkroute
24 Hour Fitness
Great Clips Inc. is using Talkroute
Great Clips Inc.
The UPS Store Print & Business Centers is using Talkroute
The UPS Store Print & Business Centers
ComPass is using Talkroute
ComPass
Zapier is used by Hertz, Remax, 24 Hour Fitness, Great Clips Inc., The UPS Store Print & Business Centers, ComPass.

Who is Talkroute best for

Talkroute is a user-friendly virtual phone system perfect for small to medium-sized businesses. It offers affordable and flexible plans, enabling seamless communication across devices with features like custom greetings, call routing, and voicemail transcription. Users praise its ease of use and excellent customer support, while some have noted occasional bugs and limited contact list functionality.

  • Best for small to medium-sized businesses.

  • Ideal for businesses in Healthcare, Finance, Education, Real Estate, Hospitality, Media & Entertainment, and more.


Talkroute features

Supported

Talkroute supports advanced call routing based on various criteria, improving efficiency.

Supported

Talkroute supports sending and receiving SMS and MMS messages for business communication.

Supported

Talkroute offers a virtual voicemail service with features like custom greetings and email notifications.

Supported

Talkroute supports forwarding calls to other numbers, including mobile and landline.

Supported

Custom greetings are supported for welcome messages, voicemail, and potentially departments using auto-attendants.

Supported

Talkroute offers toll-free numbers with additional features like vanity numbers and text messaging.

Supported

Talkroute supports video conferencing with screen sharing and collaboration tools.


Talkroute reviews

We've summarised 56 Talkroute reviews (Talkroute GetApp reviews, Talkroute TrustPilot reviews, Talkroute Capterra reviews and Talkroute G2 reviews) and summarised the main points below.

Pros of Talkroute
  • Simple and easy-to-use interface praised by many.
  • Affordable pricing and flexible plans.
  • Excellent and responsive customer support.
  • Seamless integration with mobile devices and desktops.
  • Useful features like call routing, custom greetings, and voicemail transcription.
Cons of Talkroute
  • Occasional bugs reported with the desktop application.
  • Lack of faxing support.
  • Call forwarding can be slow.
  • Setup process for voicemail can be confusing.
  • Limited contact list functionality within the app.

Talkroute pricing

The commentary is based on 6 reviews from Talkroute G2 reviews and Talkroute GetApp reviews.

Talkroute offers a 7-day free trial for all its plans. Additional phone numbers, users, and voice mailboxes can be added to any plan for $5/month each. Text messaging is included with the Plus, Pro, and Enterprise plans, while the Basic plan includes 500 messages per month. Local and toll-free number registration is required for text messaging, with varying fees depending on the plan and number type.

Users sentiment

Neutral
+0

See the Talkroute pricing page.

  • Talkroute has a free trial.

Basic
$19 per user/month

Includes 1 phone number, 1 mailbox, unlimited calling, text messaging (500 messages/month), video meetings, call forwarding and routing, desktop, mobile, and web apps, and 24/7 support.

Plus
$39 per user/month

Includes all Basic plan features, plus 2 phone numbers, 3 mailboxes, menu, single-digit extensions, simultaneous ring, live call transfer, and hours of operation.

Pro
$59 per user/month

Includes all Plus plan features, plus 3 phone numbers, 10 mailboxes, submenus, multi-digit extensions, call recording, scheduled call forwarding, reporting, voice studio, and BAA.

Enterprise
Custom

Includes all Pro plan features, plus 10+ phone numbers, 20+ mailboxes, SLA, and account management.


Talkroute alternatives

  • Logo of KrispCall
    KrispCall
    Clear calls, virtual numbers, and smart call management.
    Read more
  • Logo of VoIPstudio
    VoIPstudio
    Cloud business phone system: easy setup, rich features, affordable calls.
    Read more
  • Logo of LinkedPhone
    LinkedPhone
    Get a second phone number for business. Easy setup, affordable price.
    Read more
  • Logo of Vonix
    Vonix
    Cloud phone system for modern teams, boosting communication and productivity.
    Read more
  • Logo of Phone.com
    Phone.com
    Affordable virtual phone system for growing businesses.
    Read more
  • Logo of Ooma Office
    Ooma Office
    Flexible cloud phone system for business, with video and mobile.
    Read more

Talkroute FAQ

  • What is Talkroute and what does Talkroute do?

    Talkroute is a virtual phone system for businesses, enabling calls, texts, and video meetings using existing devices. It offers features like custom greetings, call forwarding, and voicemail transcription, starting at $19 per month. It's best suited for small to medium-sized businesses.

  • How does Talkroute integrate with other tools?

    Talkroute integrates with popular business tools like Slack, HubSpot, Salesforce, and Zoho CRM. It also offers integrations with various other applications through Zapier, expanding its connectivity options.

  • What the main competitors of Talkroute?

    Talkroute's main competitors include Vonage, Aircall, Phone.com, RingCentral's RingEX, and Ringover. These alternatives offer similar features like call routing, virtual numbers, and integrations, catering to businesses seeking cloud-based communication solutions.

  • Is Talkroute legit?

    Talkroute is a legitimate virtual phone system. User reviews praise its ease of use and affordability. While some report occasional bugs and limited features, many find it a valuable communication tool. Consider exploring Talkroute if you are looking for a simple, budget-friendly phone solution.

  • How much does Talkroute cost?

    Talkroute's pricing starts at $19/month for the Basic plan, $39/month for the Plus plan, and $59/month for the Pro plan. Add-ons like extra phone numbers, users, and mailboxes cost $5 each per month. Is Talkroute worth it? A 7-day free trial helps you decide.

  • Is Talkroute customer service good?

    Talkroute's customer service receives positive feedback overall. Users praise the helpful and responsive support team, highlighting their willingness to assist with setup, customization, and troubleshooting. However, some experienced difficulties with the initial setup process and occasional slow response times.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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