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TaxCloud description
TaxCloud is a US-based sales tax software designed for small and medium businesses with online stores. It automatically calculates sales tax for transactions across the US, helps track when you need to collect tax in different states, and can even file your sales tax returns for you. It integrates with popular ecommerce platforms and offers different pricing plans based on your company's size and needs. TaxCloud is known for its affordability and helpful customer support.
Who is TaxCloud best for
TaxCloud is a US-based sales tax software for small and medium businesses with online stores. It automates sales tax calculations, tracks nexus thresholds, and files returns. Users praise its affordability and helpful customer support, but some report slow support responses and unexpected charges. TaxCloud integrates with popular e-commerce platforms, making it easy to manage sales tax compliance across multiple states.
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Best for small to medium-sized businesses needing affordable sales tax compliance.
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Ideal for e-commerce, retail, and other businesses selling goods online.
TaxCloud features
Supported TaxCloud handles sales tax calculation and reporting for transactions in different states, counties, and cities. |
Supported TaxCloud tracks sales volume by jurisdiction to determine economic nexus and provides alerts. |
Supported TaxCloud prepares and files sales tax returns in different states, automating the process. |
Supported TaxCloud automates sales tax remittance, ensuring timely payments to the correct authorities. |
Supported TaxCloud calculates sales tax in real time, ensuring accurate compliance. |
Supported TaxCloud assists with sales tax registration in different states. |
Supported TaxCloud generates sales tax reports summarized by jurisdiction. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
TaxCloud reviews
We've summarised 140 TaxCloud reviews (TaxCloud GetApp reviews, TaxCloud TrustPilot reviews, TaxCloud Capterra reviews and TaxCloud G2 reviews) and summarised the main points below.
- Affordable and cost-effective for small businesses, especially the free tier.
- Accurate sales tax calculations and automated filing for streamlined states.
- Helpful and knowledgeable customer support representatives (when available).
- Easy integration with various ecommerce platforms and shopping carts.
- Handles the complexities of sales tax rules and regulations across different states.
- Difficult and frustrating to correct errors.
- Slow customer support response times, often taking weeks.
- Unexpected charges and billing issues, including overcharging and hidden fees.
- Lack of clear communication about pricing changes and account closures.
- Inconsistent API and integration issues with platforms like WooCommerce and Odoo.
TaxCloud pricing
The commentary is based on 36 reviews from TaxCloud Capterra reviews, TaxCloud G2 reviews and TaxCloud TrustPilot reviews.
TaxCloud offers a free 30-day trial for all features. Returns filing and audit support are available as add-ons for Starter and Premium plans. Order processing costs are based on the number of orders processed annually or monthly. SST discounts are available for Premium plan users.
Users sentiment
See the TaxCloud pricing page.
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TaxCloud has a free plan.
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TaxCloud has a free trial.
One integration included. CSV imports. Economic nexus monitoring. Return-ready sales tax reports for one state.
Up to three integrations included. Return-ready sales tax reports for all states. Email support.
Unlimited integrations with real-time calculation. TaxCloud API access. Streamlined Sales Tax (SST) discounts. Email, live chat, and phone support.
TaxCloud alternatives
TaxCloud FAQ
TaxCloud is sales tax compliance software for small and medium-sized online businesses. It automates sales tax calculations, tracks nexus, files returns, and manages remittances. It integrates with ecommerce platforms and offers affordable pricing plans, but some users report slow support and billing issues.
What is TaxCloud and what does TaxCloud do?
TaxCloud is sales tax compliance software for small and medium-sized online businesses. It automates sales tax calculations, tracks nexus, files returns, and manages remittances. It integrates with ecommerce platforms and offers affordable pricing plans, but some users report slow support and billing issues.
TaxCloud integrates with popular e-commerce platforms, automating sales tax calculations, reporting, and filing. It connects with shopping carts and accounting software to streamline sales tax management. Several integrations are available depending on the pricing plan.
How does TaxCloud integrate with other tools?
TaxCloud integrates with popular e-commerce platforms, automating sales tax calculations, reporting, and filing. It connects with shopping carts and accounting software to streamline sales tax management. Several integrations are available depending on the pricing plan.
Top TaxCloud alternatives include Avalara, Sovos, Vertex, and Quaderno. These competitors offer similar features like automated sales tax calculations, filing, and reporting, often with broader international support and integrations for larger enterprises. Some users also consider Yonda Tax and LOVAT as viable options.
What the main competitors of TaxCloud?
Top TaxCloud alternatives include Avalara, Sovos, Vertex, and Quaderno. These competitors offer similar features like automated sales tax calculations, filing, and reporting, often with broader international support and integrations for larger enterprises. Some users also consider Yonda Tax and LOVAT as viable options.
Yes, TaxCloud is a legitimate sales tax software. It's known for its affordability and helpful customer support, automating sales tax calculations, and simplifying filing. However, some users report slow support responses and occasional billing issues. If these concerns are important to you, also consider Avalara or TaxJar.
Is TaxCloud legit?
Yes, TaxCloud is a legitimate sales tax software. It's known for its affordability and helpful customer support, automating sales tax calculations, and simplifying filing. However, some users report slow support responses and occasional billing issues. If these concerns are important to you, also consider Avalara or TaxJar.
TaxCloud pricing includes a Free plan, a Starter plan for $199/month, and a Premium plan for $799/month. A free trial of the Premium plan is available. Returns filing, remittance, and audit support are available at additional cost.
How much does TaxCloud cost?
TaxCloud pricing includes a Free plan, a Starter plan for $199/month, and a Premium plan for $799/month. A free trial of the Premium plan is available. Returns filing, remittance, and audit support are available at additional cost.
TaxCloud's customer service receives mixed reviews. While many users praise the helpful and knowledgeable representatives, others have experienced slow response times and difficulty getting issues resolved. Some report waiting weeks for support, hindering their ability to fix tax calculation errors and other problems.
Is TaxCloud customer service good?
TaxCloud's customer service receives mixed reviews. While many users praise the helpful and knowledgeable representatives, others have experienced slow response times and difficulty getting issues resolved. Some report waiting weeks for support, hindering their ability to fix tax calculation errors and other problems.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.