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Teleport

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Company health

Employee growth
10% increase in the last year
Web traffic
32% decrease in the last quarter
Financing
January 2020 - $50M

Ratings

G2
4.5/5
(104)
Glassdoor
3.5/5
(39)

Teleport description

Teleport is a cybersecurity platform designed to protect access to your company's servers, applications, and other critical infrastructure. It replaces traditional security methods like passwords and VPNs with short-term access certificates, making it harder for unauthorized users to gain access. Teleport provides a centralized system to manage who has access to what, even if your infrastructure is spread across multiple cloud providers. It also tracks all access activity for auditing and compliance purposes. Companies choose Teleport for its ease of use, strong security features, and ability to simplify compliance with various regulations.


Who is Teleport best for

Teleport is a cybersecurity platform simplifying secure access to servers and applications. It replaces traditional methods like passwords and VPNs with short-term certificates. Users praise its ease of use and strong security, but some dislike the discontinued Community Edition and pricing. It's ideal for tech companies needing secure remote infrastructure access.

  • Best for small to enterprise companies.

  • Ideal for tech companies with a DevOps culture.


Teleport features

Supported

Teleport logs failed logins and unauthorized access. Password change logging is not documented.

Supported

Teleport allows administrators to control access to resources based on roles and permissions.

Supported

Teleport prioritizes identity and context for secure access via zero trust and least privilege access.

Supported

Teleport simplifies and secures remote access to infrastructure.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.6

Customer Service

Strongly positive
+0.75

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+0.78

Teleport reviews

We've summarised 104 Teleport reviews (Teleport G2 reviews) and summarised the main points below.

Pros of Teleport
  • Easy to use and manage, with a user-friendly interface.
  • Provides a centralized platform for managing access to various resources, including servers, Kubernetes clusters, and databases.
  • Strong security features, including short-lived certificates, role-based access control, and session recording.
  • Seamless integration with other systems, such as SSO providers and identity management tools.
  • Excellent and responsive customer support, particularly through the Slack channel.
Cons of Teleport
  • Ending support for the Community Edition was a bait-and-switch that left users feeling trapped.
  • High costs and unexpected bills, especially for those who adopted the Community Edition early on.
  • Documentation can be lacking, especially for setup and configuration.
  • Frequent updates can be difficult to keep up with.
  • Limited customization options within the Web UI.

Teleport pricing

The commentary is based on 25 reviews from Teleport G2 reviews.

Teleport's open-source version offers valuable features, but some users find the Enterprise edition pricing prohibitive, especially for smaller companies. Others mention the cost is "worth it" for the additional features and support. Several users express frustration with key features like SSO being locked behind the Enterprise paywall.

Users sentiment

Rather negative
-0.6

See the Teleport pricing page.


Teleport alternatives

  • Logo of JumpCloud
    JumpCloud
    Secure cloud directory: manage users, devices, and access.
    Read more
  • Logo of StrongDM
    StrongDM
    Secure access to servers, databases, and clouds. Simple for users, powerful for admins.
    Read more
  • Logo of Portnox
    Portnox
    Network access control: secure, automated, and easy to manage.
    Read more
  • Logo of SailPoint
    SailPoint
    Automates secure access to data and apps, reducing risk.
    Read more
  • Logo of Dispel
    Dispel
    Secure remote access to critical systems for industrial teams.
    Read more
  • Logo of PingAccess
    PingAccess
    Securely control access to your apps, anywhere, simply.
    Read more

Teleport FAQ

  • What is Teleport and what does Teleport do?

    Teleport is a cybersecurity platform simplifying secure access to servers, applications, and infrastructure. It replaces traditional VPNs and passwords with short-lived certificates, offering centralized access management and activity tracking. This enhances security and simplifies compliance for organizations with diverse infrastructure.

  • How does Teleport integrate with other tools?

    Teleport integrates seamlessly with SSO providers and identity management tools, simplifying user authentication and access control. It also supports integration with various systems, including Kubernetes clusters and databases, for centralized resource management.

  • What the main competitors of Teleport?

    Teleport's main competitors include JumpCloud, Pathlock, IBM Security Verify, and Rippling. These alternatives offer similar features like access management, identity verification, and streamlined IT operations. Stytch focuses on user account security and fraud prevention, while IT Glue specializes in IT documentation and password management.

  • Is Teleport legit?

    Yes, Teleport is a legitimate cybersecurity platform. It offers strong security features like short-lived certificates and role-based access controls to safeguard access to your infrastructure. Users praise its ease of use and centralized access management. However, potential users should be aware of the negative sentiment surrounding pricing.

  • How much does Teleport cost?

    Teleport offers a Team plan and an Enterprise plan. Pricing is not publicly available for either plan. Contact Teleport for pricing details.

  • Is Teleport customer service good?

    Teleport's customer service receives positive feedback. Users praise the helpful and responsive support team, especially through their Slack channel. However, some users mention that documentation could be improved.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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