Logo of The Mortgage Office Loan Servicing

The Mortgage Office Loan Servicing

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Company health

Employee growth
25% increase in the last year
Web traffic
61% increase in the last quarter

Ratings

G2
4.8/5
(24)
Glassdoor
4.6/5
(4)

The Mortgage Office Loan Servicing description

The Mortgage Office Loan Servicing is a comprehensive loan management software designed for private lenders, non-profits, and municipalities. It streamlines the servicing of various loan types, including commercial, construction, and HELOCs. Key features encompass escrow administration, consumer credit reporting, and integrations with accounting systems. The software provides a lender/borrower portal, simplifies accounting with trust accounting and DRE reporting, and offers a financial calculator for easy calculations.


What companies are using The Mortgage Office Loan Servicing?

Firehouse Subs is using The Mortgage Office Loan Servicing
Firehouse Subs
RCN Capital is using The Mortgage Office Loan Servicing
RCN Capital
Pensacola Habitat for Humanity is using The Mortgage Office Loan Servicing
Pensacola Habitat for Humanity
Owning is using The Mortgage Office Loan Servicing
Owning
Zapier is used by Firehouse Subs, RCN Capital, Pensacola Habitat for Humanity, Owning.

Who is The Mortgage Office Loan Servicing best for

The Mortgage Office is a comprehensive loan management solution ideal for private lenders, non-profits, and municipalities. Users praise its user-friendly interface, comprehensive features, and excellent customer support. However, some users have noted slow processes and limited browser compatibility. It streamlines loan servicing, from origination to accounting, and offers a lender/borrower portal, trust accounting, and DRE reporting.

  • Ideal for small to medium-sized businesses (1-1000 employees), also suitable for larger enterprises.

  • Best fit for finance, real estate, construction, and non-profit/government organizations.


The Mortgage Office Loan Servicing features

Supported

The Mortgage Office Loan Servicing software includes a Loan Origination system to help originate loans more efficiently.

Supported

The software offers a comprehensive Loan Servicing solution that automates the entire loan servicing process.

Supported

Collections Software streamlines the debt collection process, improving efficiency and communication.

Supported

Accounting Software simplifies financial management by automating key accounting tasks.

Supported

The software includes a CRM to manage leads, prospects, and customer interactions.

Supported

The software offers robust reporting and analytics capabilities for tracking KPIs and generating custom reports.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+0.86

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.4

Ease of Implementation

Strongly positive
+1

The Mortgage Office Loan Servicing reviews

We've summarised 24 The Mortgage Office Loan Servicing reviews (The Mortgage Office Loan Servicing G2 reviews) and summarised the main points below.

Pros of The Mortgage Office Loan Servicing
  • Excellent customer support, very responsive and helpful.
  • User-friendly interface and easy to learn.
  • Comprehensive loan management features, including lender/borrower portal, trust accounting, and DRE reporting.
  • Flexible and adaptable, suitable for various loan types and complex scenarios.
  • Excellent reporting tools, praised for ease of access to data and comprehensive reports.
Cons of The Mortgage Office Loan Servicing
  • Slow processes, such as credit reporting.
  • Limited browser compatibility, performs better on Edge than Chrome.
  • Difficult to create custom reports.
  • Initial conversion can be challenging.
  • Finding specific functionalities can be difficult due to the extensive feature set.

The Mortgage Office Loan Servicing alternatives

  • Logo of Finanta
    Finanta
    Streamlines commercial loans for banks, boosting efficiency and insights.
    Read more
  • Logo of CompassWay
    CompassWay
    Automate your loans, from application to repayment. Simple, efficient lending.
    Read more
  • Logo of CloudBankin
    CloudBankin
    Modern lending platform. Streamlines loans, from origination to servicing.
    Read more
  • Logo of LoanPro
    LoanPro
    Lending platform automating loans from application to collection.
    Read more
  • Logo of Mortgage Automator
    Mortgage Automator
    Automates private lending, from origination to servicing, boosting efficiency.
    Read more
  • Logo of LendingPad
    LendingPad
    Modern mortgage loan origination software streamlining the entire lending process.
    Read more

The Mortgage Office Loan Servicing FAQ

  • What is The Mortgage Office Loan Servicing and what does The Mortgage Office Loan Servicing do?

    The Mortgage Office Loan Servicing streamlines loan management for private lenders, nonprofits, and municipalities. It offers comprehensive features including loan origination and servicing automation, escrow administration, and a lender/borrower portal. The software simplifies accounting, reporting, and offers convenient financial calculations.

  • How does The Mortgage Office Loan Servicing integrate with other tools?

    The Mortgage Office Loan Servicing integrates with accounting systems and offers a lender/borrower portal. It also features integrations for consumer credit reporting, escrow administration, and financial calculations. Specific integrations with third-party tools are not detailed.

  • What the main competitors of The Mortgage Office Loan Servicing?

    Alternatives to The Mortgage Office Loan Servicing include Finflux, Sageworks Lending, Lendr, Invoiced, and LoanPro. These platforms offer similar functionalities, such as loan origination, servicing, and collections management, catering to various financial institutions' needs.

  • Is The Mortgage Office Loan Servicing legit?

    The Mortgage Office Loan Servicing is a legitimate loan management software. User reviews praise its comprehensive features, user-friendly interface, and excellent customer support. However, some users mention slow processes and limited browser compatibility.

  • How much does The Mortgage Office Loan Servicing cost?

    I couldn't find pricing information for The Mortgage Office Loan Servicing. Contact their sales team for product pricing details to determine if the product is worth the investment for your needs.

  • Is The Mortgage Office Loan Servicing customer service good?

    The Mortgage Office Loan Servicing customers praise the excellent and responsive customer support. Users highlight the helpfulness and patience of the support team, particularly with screen sharing and explanations. While some wish for a faster way to contact support than email, the overall sentiment towards customer service is positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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