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Tookan description
Tookan, by Jungleworks, is a delivery management platform aimed at helping businesses streamline their delivery operations. It offers real-time tracking of orders and drivers, route optimization, and communication tools to connect managers and drivers. Tookan can be integrated with existing systems via its API. Its focus is on last-mile delivery, making it suitable for various industries like food delivery, grocery, and courier services. It provides a centralized dashboard for managing and optimizing all delivery operations.
Who is Tookan best for
Tookan is a delivery management platform that streamlines last-mile delivery operations. Users praise its real-time tracking and centralized dashboard. However, some find the learning curve steep and dislike the complex pricing. Best for businesses seeking affordable delivery management.
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Best for small, medium, and large businesses.
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Ideal for e-commerce, retail, logistics, and similar businesses needing streamlined delivery management.
Tookan features
Supported Tookan allows real-time shipment tracking and sharing tracking links with customers. |
Supported Tookan supports API customizations for integrating with other software. |
Supported Tookan allows setting custom task duration and considers pickup and delivery time for route optimization. |
Supported Tookan supports real-time vehicle tracking, enhancing logistics operations and customer satisfaction. |
Supported Tookan supports route optimization, considering distance and time windows. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Tookan reviews
We've summarised 305 Tookan reviews (Tookan TrustPilot reviews, Tookan Capterra reviews and Tookan G2 reviews) and summarised the main points below.
- Real-time tracking of orders and drivers is a valuable feature.
- Centralized dashboard simplifies delivery management.
- Easy integration with existing systems through API.
- Customizable features and add-ons for different business needs.
- Affordable pricing compared to other delivery management platforms.
- Tookan has a steep learning curve, especially for new users.
- Customer support response times can be slow and unreliable.
- Complex pricing structure with essential features locked behind add-ons.
- Agent app has battery drain issues and occasional crashes.
- Limited address auto-filling and map accuracy problems, especially outside the US.
Tookan pricing
The commentary is based on 40 reviews from Tookan Capterra reviews, Tookan G2 reviews and Tookan TrustPilot reviews.
Tookan's pricing is considered affordable and offers good value, especially for startups. However, some reviewers mention a convoluted pricing structure with add-on costs for key features, while others find the pricing to be expensive for certain features or business needs. Some users have found unexpected price increases.
Users sentiment
See the Tookan pricing page.
Tookan alternatives
Tookan FAQ
Tookan, by Jungleworks, is a delivery management platform that streamlines delivery operations. It offers real-time order and driver tracking, route optimization, and communication tools. Tookan integrates with existing systems via API and focuses on last-mile delivery for industries like food, grocery, and courier services.
What is Tookan and what does Tookan do?
Tookan, by Jungleworks, is a delivery management platform that streamlines delivery operations. It offers real-time order and driver tracking, route optimization, and communication tools. Tookan integrates with existing systems via API and focuses on last-mile delivery for industries like food, grocery, and courier services.
Tookan integrates with other software through API customizations. This allows for seamless connections with existing business systems, enhancing functionality and data flow. It's a key feature praised by users for streamlining workflows.
How does Tookan integrate with other tools?
Tookan integrates with other software through API customizations. This allows for seamless connections with existing business systems, enhancing functionality and data flow. It's a key feature praised by users for streamlining workflows.
Top alternatives to Tookan include FarEye, Locate2u, and Dispatch Science. These platforms offer similar delivery management features like route optimization, real-time tracking, and driver management. Other competitors include GoComet and ShipStation.
What the main competitors of Tookan?
Top alternatives to Tookan include FarEye, Locate2u, and Dispatch Science. These platforms offer similar delivery management features like route optimization, real-time tracking, and driver management. Other competitors include GoComet and ShipStation.
Tookan is a legitimate delivery management platform offered by Jungleworks. It's a safe and usable choice, though some users mention a learning curve and occasional technical issues. Real-time tracking and a centralized dashboard are valuable features for managing deliveries.
Is Tookan legit?
Tookan is a legitimate delivery management platform offered by Jungleworks. It's a safe and usable choice, though some users mention a learning curve and occasional technical issues. Real-time tracking and a centralized dashboard are valuable features for managing deliveries.
Tookan's pricing is not publicly available. Contact their sales team for a customized quote based on your specific business needs and desired features.
How much does Tookan cost?
Tookan's pricing is not publicly available. Contact their sales team for a customized quote based on your specific business needs and desired features.
Tookan's customer service receives mixed reviews. While some users praise the responsiveness and helpfulness of their support team, particularly via WhatsApp and personal account managers, others express frustration with slow response times, unhelpful agents, and a lack of follow-up on urgent issues. Several negative reviews mention difficulty getting issues resolved.
Is Tookan customer service good?
Tookan's customer service receives mixed reviews. While some users praise the responsiveness and helpfulness of their support team, particularly via WhatsApp and personal account managers, others express frustration with slow response times, unhelpful agents, and a lack of follow-up on urgent issues. Several negative reviews mention difficulty getting issues resolved.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.