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Truelancer

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Last updated on

Company health

Employee growth
13% increase in the last year
Web traffic
19% decrease in the last quarter

Ratings

G2
4.6/5
(12)
TrustPilot
3.3/5
(67)
Glassdoor
3.8/5
(63)

Truelancer description

Truelancer is an online platform that connects businesses with freelancers. It features a wide range of professional services, including web development, design, writing, and virtual assistance. Businesses can post projects, receive bids from freelancers, and collaborate directly through the platform. Truelancer is free to use for both businesses and freelancers until a project is awarded. It is a large and growing platform, particularly popular in Asia, making it a potentially cost-effective option for outsourcing business tasks.


Who is Truelancer best for

Truelancer connects businesses with freelancers for diverse project needs. Popular in Asia, it offers competitive pricing and direct collaboration. Users praise its ease of use and range of services but caution about outdated projects and customer support issues. Best for small businesses seeking cost-effective solutions.

  • Best for small businesses seeking cost-effective freelancing solutions.

  • A good fit for businesses that need to outsource various tasks.


Truelancer features

Supported

Truelancer allows freelancers to create portfolios to showcase their work.

Supported

Truelancer supports direct messaging between clients and freelancers.

Supported

Clients can search for freelancers based on skills using filters and comparison tools.

Supported

Truelancer allows freelancers to create and submit proposals directly on the platform.

Supported

Truelancer supports project-based payments, allowing employers to set payments per project.

Supported

Clients can view freelancer portfolios to assess their work and skills.

Supported

Truelancer allows clients to specify requirements when posting projects, enabling freelancers to bid on suitable projects.


Truelancer reviews

We've summarised 78 Truelancer reviews (Truelancer TrustPilot reviews and Truelancer G2 reviews) and summarised the main points below.

Pros of Truelancer
  • User-friendly interface and easy navigation.
  • Wide range of project categories and opportunities for diverse skills.
  • Provides a good platform for beginners to start freelancing.
  • Direct communication and collaboration between clients and freelancers.
  • Competitive pricing and low commission fees compared to other platforms.
Cons of Truelancer
  • Many projects are old and outdated, sometimes months or even years old.
  • Clients often request free work samples, creating a difficult situation for freelancers.
  • Poor customer support, with slow response times and unfulfilled promises.
  • Issues with payment processing, including delays and difficulties withdrawing funds.
  • Platform struggles with spam projects and fake clients, particularly from certain regions.

Truelancer alternatives

  • Logo of Twine
    Twine
    Find, hire, and manage freelance talent globally.
    Read more
  • Logo of Freelancer.com
    Freelancer.com
    Hire global freelancers for any project, big or small.
    Read more
  • Logo of Upwork
    Upwork
    Hire freelancers globally, manage projects, and pay securely.
    Read more
  • Logo of Fiverr
    Fiverr
    Hire freelancers easily for diverse services, big or small.
    Read more
  • Logo of Contra
    Contra
    Hire, pay, and manage freelancers simply and transparently.
    Read more
  • Logo of WriterAccess
    WriterAccess
    Find, manage, and pay freelance writers, editors, and designers.
    Read more

Truelancer FAQ

  • What is Truelancer and what does Truelancer do?

    Truelancer is a freelancing platform connecting businesses with freelancers for various services like web development, design, and writing. Businesses post projects, receive bids, and collaborate directly with freelancers. Truelancer offers competitive pricing and a user-friendly interface but suffers from issues with outdated projects and customer support.

  • How does Truelancer integrate with other tools?

    Truelancer facilitates direct communication and collaboration between clients and freelancers through its platform. It enables skill-based searches, proposal creation, and project-based payments. However, it lacks information regarding integrations with other tools.

  • What the main competitors of Truelancer?

    Top Truelancer alternatives include Upwork, Freelancer.com, Fiverr, and Twine. These platforms offer similar services, connecting businesses with freelancers for various projects. They provide features like project posting, freelancer profiles, and secure payment systems.

  • Is Truelancer legit?

    Truelancer is a legitimate platform, but user reviews on Trustpilot and Glassdoor reveal mixed experiences. While some praise its ease of use and project variety, others report issues with outdated projects, payment processing, and customer support. Consider these factors when deciding if Truelancer is safe for you.

  • How much does Truelancer cost?

    Truelancer's pricing information is not publicly available. To determine if Truelancer is worth the cost for your specific needs, requesting a quote directly from their sales team is recommended.

  • Is Truelancer customer service good?

    Truelancer's customer service receives mixed reviews. While some users praise the helpful support team, others express frustration with slow response times and unresolved issues. Potential users should be aware of this discrepancy when considering the platform.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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