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Twilio Verify API

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Company health

Employee growth
3% increase in the last year
Web traffic
9% increase in the last quarter
Financing
January 2021 - $614M

Ratings

G2
4.6/5
(69)
Glassdoor
3.6/5
(1832)

Twilio Verify API description

Twilio Verify API helps businesses strengthen their security by easily adding two-factor authentication (2FA) to their websites and apps. This means users need to provide two forms of verification, like a password and a code sent to their phone, making it harder for unauthorized access. This service is suitable for developers and businesses of all sizes who prioritize simple, secure user verification.


What companies are using Twilio Verify API?

Intuit is using Twilio Verify API
Intuit
Bitso is using Twilio Verify API
Bitso
Stripe is using Twilio Verify API
Stripe
Zapier is used by Intuit, Bitso, Stripe.

Who is Twilio Verify API best for

Twilio Verify API is a great solution for businesses looking to strengthen their security through two-factor authentication. We find that it's especially useful for those who need to support multiple verification channels like SMS, voice, and push notifications. It is designed to be scalable, and handles a high volume of verifications, ensuring reliable performance even during peak demand.

  • Perfect for companies of any size (1-1000+ employees) looking for robust and adaptable user verification.

  • In our experience, Twilio Verify API is a great fit for businesses in Software, IT, and Telecommunications industries.


Twilio Verify API features

Supported

100% Protection from SMS Pumping Fraud with Fraud Guard: Fraud Guard provides 100% protection from SMS pumping fraud, a type of fraud where malicious actors exploit trial accounts to send large volumes of SMS messages to premium numbers, generating revenue for themselves. It has saved Twilio Verify customers over $62.7 million by blocking over 569 million fraud attempts.

Supported

Phone Number Management: Twilio Verify takes care of procuring and managing the necessary phone numbers for sending verification codes, including short codes, long codes, toll-free numbers, and international alpha-sender IDs. This simplifies the process of expanding verification services globally, as businesses don't need to manage these resources themselves.

Supported

Carrier-Approved Templates: To enhance deliverability rates and ensure messages are compliant with carrier regulations, Twilio Verify offers pre-approved message templates. These templates are automatically translated into 42 different languages, eliminating the need for businesses to create and translate their own messages.

Supported

Actionable Insight: Twilio Verify provides dashboards that offer valuable insights into verification performance. Businesses can track conversion rates, success rates by region and channel, and monitor SMS fraud trends. This data helps optimize verification strategies and mitigate fraud risks.

Supported

Multi-Channel Verification: Twilio Verify API supports multiple channels for user verification, including SMS, voice, email, WhatsApp, push notifications, and TOTP. This allows businesses to choose the most suitable channel for their users and provides flexibility in verification methods.

Supported

Scalability and High Volume Handling: Designed to handle large volumes of verifications, Twilio Verify API is built for scalability. It processes over 4.8 billion verifications annually, ensuring reliable performance even during peak demand.

Supported

Verify Push: The Verify Push API allows sending push notifications for verification without collecting phone numbers, reducing the risk of phone number exposure in data breaches. Push notifications via the Verify Push SDK also enable a frictionless login experience with fewer clicks or redirects.

Supported

SDKs for Easy Integration: Twilio provides Software Development Kits (SDKs) for various platforms, including iOS, Android, and web, simplifying the integration of Verify API into applications. These SDKs offer pre-built UI components and handle complex functionalities, allowing developers to focus on their core business logic.


Twilio Verify API reviews

We've summarised 69 Twilio Verify API reviews (Twilio Verify API G2 reviews) and summarised the main points below.

Pros of Twilio Verify API
  • Easy and fast implementation with clear documentation.
  • Supports multiple authentication methods like SMS, email, and TOTP.
  • Desktop and mobile apps available, enabling cross-device access.
  • Cloud backups ensure no loss of 2FA access when switching devices.
  • Generally reliable service with a good customer support team (mentioned by one user).
Cons of Twilio Verify API
  • High cost, especially for small businesses and startups.
  • Occasional delays in receiving SMS codes (reported by one user).
  • UI of the mobile app is considered outdated by some users.
  • Limited icon customization options; many services use generic icons.
  • Login issues and account recovery process can be complex (some users).

Twilio Verify API pricing

The commentary is based on 7 reviews from Twilio Verify API G2 reviews.

We find that Twilio Verify API's pricing is a common concern, especially for smaller businesses and startups. Many users feel the cost could be lower or that a free tier would be beneficial. However, some users find the pricing reasonable considering the robust features and security offered.

Users sentiment

Strongly negative
-1

See the Twilio Verify API pricing page.

  • Twilio Verify API has a free plan.

  • Twilio Verify API has a free trial.

Base
$0.05 per verification/verification

Pay-as-you-go pricing for each successful verification plus standard channel fees.

Volume
Custom

Custom volume-based discounts. Contact sales for details.


Twilio Verify API alternatives

  • Logo of Authentify
    Authentify
    Seamless phone-based identity verification stops fraud, builds trust.
    Read more
  • Logo of Ada
    Ada
    AI chatbot automates customer service, scales with your business.
    Read more
  • Logo of Google Authenticator
    Google Authenticator
    Two-factor login app adding extra security for your accounts.
    Read more
  • Logo of PingID
    PingID
    Seamless, secure logins with adaptive multi-factor authentication.
    Read more
  • Logo of Telnyx IoT
    Telnyx IoT
    Connect your devices worldwide with flexible data and control.
    Read more
  • Logo of Programmable Networking
    Programmable Networking
    Control your network. Faster, safer, and more reliable.
    Read more

Twilio Verify API FAQ

  • What is Twilio Verify API and what does Twilio Verify API do?

    We find that Twilio Verify API is a robust two-factor authentication (2FA) solution. It offers multiple verification methods like SMS, voice, email, and WhatsApp, simplifying secure user verification for businesses of all sizes. It also provides helpful performance insights and scales effectively for high verification volumes.

  • How does Twilio Verify API integrate with other tools?

    We find that Twilio Verify API integrates easily with various platforms through its Software Development Kits (SDKs) for iOS, Android, and web. This simplifies the process for developers, letting them add 2FA quickly. It also supports multiple channels like SMS, voice, email, and WhatsApp.

  • What the main competitors of Twilio Verify API?

    We find that top alternatives to Twilio Verify API include Authentify, Google Authenticator, and PingID. These services also offer robust user verification and multi-factor authentication options for enhanced security.

  • Is Twilio Verify API legit?

    We find that Twilio Verify API is a legitimate and safe service for adding 2FA to your applications. It's used by many businesses and has generally positive reviews, although some users have mentioned the cost and occasional delays with SMS codes.

  • How much does Twilio Verify API cost?

    Twilio Verify API's pay-as-you-go pricing starts at $0.05 per successful verification plus standard channel fees. Custom volume discounts are available for high-volume users. They also offer a free trial.

  • Is Twilio Verify API customer service good?

    We find that Twilio Verify API generally receives positive feedback for its customer support. Users highlight the helpful and responsive support team, making the integration process smoother. However, one user reported a negative experience with support regarding account recovery.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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