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Uber Eats for Merchants

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Company health

Employee growth
24% increase in the last year
Web traffic
5% increase in the last quarter
Financing
May 2024 - $30B

Ratings

G2
4.0/5
(182)
Glassdoor
3.9/5
(30512)

Uber Eats for Merchants description

Uber Eats for Merchants allows restaurants to connect with customers and process delivery and pickup orders placed through the Uber Eats platform. Focusing on restaurants of all sizes, it offers tools to manage menus, track sales, and engage with customers. It promises increased visibility and order volume by tapping into Uber Eats' existing customer base.


Who is Uber Eats for Merchants best for

Uber Eats for Merchants helps restaurants of all sizes manage online orders, menus, and customer engagement through the Uber Eats platform. This service streamlines delivery and pickup orders, expands customer reach, and offers valuable tools for tracking sales. Users praise the platform's ease of use and real-time order tracking, while some have noted high delivery fees as a drawback.

  • Ideal for businesses of all sizes, from small startups to large enterprises.

  • Best fit for restaurants, especially those in hospitality and tourism.


Uber Eats for Merchants reviews

We've summarised 182 Uber Eats for Merchants reviews (Uber Eats for Merchants G2 reviews) and summarised the main points below.

Pros of Uber Eats for Merchants
  • Uber Eats for Merchants offers a wide selection of restaurants and cuisines.
  • The platform is praised for its user-friendly interface and ease of use.
  • Real-time order tracking is a highly appreciated feature.
  • Uber Eats effectively solves the issue of food delivery for busy individuals.
Cons of Uber Eats for Merchants
  • High delivery fees are a common complaint.
  • Customers are frustrated by the lack of direct communication with drivers.
  • Hidden fees and unexpected charges are a recurring issue.
  • Inaccurate order estimations and delays frustrate users.

Uber Eats for Merchants pricing

The commentary is based on 8 reviews from Uber Eats for Merchants G2 reviews.

Pricing information could not be retrieved.

See the Uber Eats for Merchants pricing page.


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Uber Eats for Merchants FAQ

  • What is Uber Eats for Merchants and what does Uber Eats for Merchants do?

    Uber Eats for Merchants helps restaurants manage online orders, menus, and customer engagement through the Uber Eats platform. It offers tools for order processing, sales tracking, and reaching a wider customer base, boosting visibility and order volume for businesses of all sizes.

  • How does Uber Eats for Merchants integrate with other tools?

    Uber Eats for Merchants integrates with various POS systems, streamlining order management and operations. While specific integrations aren't detailed, its focus on online ordering suggests compatibility with other online platforms and marketing tools. This allows restaurants to manage their business efficiently.

  • What the main competitors of Uber Eats for Merchants?

    Main competitors of Uber Eats for Merchants include Grubhub, DoorDash, and other similar online food ordering and delivery platforms. Alternatives like Owner.com and UrbanPiper offer restaurants tools to manage their online presence and orders.

  • Is Uber Eats for Merchants legit?

    Yes, Uber Eats for Merchants is a legitimate platform. It's a safe and popular way for restaurants to expand their reach and manage online orders, offering tools for menu management, sales tracking, and customer engagement. It leverages the large Uber Eats customer base to increase order volume.

  • How much does Uber Eats for Merchants cost?

    I cannot find pricing details for Uber Eats for Merchants. Contact Uber Eats directly for current pricing information on their plans and if it is worth it for your business.

  • Is Uber Eats for Merchants customer service good?

    Uber Eats for Merchants customer service receives mixed reviews. Some users describe it as good, while others report negative experiences with unhelpful agents, difficulty contacting support, and unresolved issues. Several users mention being misled by the onboarding team.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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