Logo of Unleash

Unleash

Website LinkedIn

Last updated on

Company health

Employee growth
54% increase in the last year
Web traffic
16% decrease in the last quarter

Ratings

G2
5.0/5
(26)

Unleash description

Unleash is an AI-powered search tool designed to make finding information within your company easy. It works by searching across all your existing software, like Slack and Zendesk, to find the information you need. It offers features like AI-generated answers to your questions and can even be integrated into your existing workflows. Unleash aims to be a central hub for all your company knowledge, saving you time and improving collaboration.


Who is Unleash best for

Unleash is an AI-powered search tool that helps medium to large businesses, especially in software/IT, centralize company knowledge. Users praise its easy setup, excellent customer support, and ability to quickly find answers. However, some users mention the lack of a mobile app and code generation as drawbacks. Unleash excels at improving team synchronization and reducing support tickets.

  • Best for medium-sized businesses seeking improved knowledge management and team collaboration.

  • Ideal for software/IT companies looking to streamline information access and boost productivity.


Unleash features

Supported

Unleash searches across connected platforms like Slack and Zendesk, consolidating information into a single search interface.

Supported

Unleash uses AI to generate answers to user questions directly from the connected knowledge bases.

Supported

Unleash integrates with tools like Slack, Teams, and Zendesk, embedding its AI-powered bot for quick access to information.

Supported

Unleash's search engine uses semantic analysis to understand word relationships and intent, providing relevant results even with imperfect queries.

Supported

Users can manage information with wikis, collections, and go links, centralizing company knowledge.

Supported

Unleash allows users to personalize their workspace by pinning important information for quick access.

Supported

Unleash provides access through web and desktop applications, a browser extension, and embeddable options for websites.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.92

Reliability and Performance

Strongly positive
+0.71

Ease of Implementation

Strongly positive
+1

Unleash reviews

We've summarised 26 Unleash reviews (Unleash G2 reviews) and summarised the main points below.

Pros of Unleash
  • AI-powered search quickly finds answers based on company knowledge.
  • Easy setup and administration with RLP.
  • Excellent customer support.
  • Effective for knowledge sharing and reducing support tickets.
  • Improves team synchronization and collaboration.
Cons of Unleash
  • Lack of a mobile app makes accessing information on the go difficult.
  • Code generation is not yet available.
  • Embedding Unleash within other products is not possible.
  • Integration with specific company chat apps may be missing.
  • Integration with certain tools like Figma is not yet developed.

Unleash pricing

The commentary is based on 2 reviews from Unleash G2 reviews.

No pricing information available.

Users sentiment

Neutral
+0

See the Unleash pricing page.


Unleash alternatives

  • Logo of Guru
    Guru
    Company wiki, AI-powered search, and knowledge sharing for teams.
    Read more
  • Logo of Glean
    Glean
    Find company info fast with AI-powered enterprise search.
    Read more
  • Logo of BOTWISE
    BOTWISE
    AI knowledge management for instant answers in your workflow.
    Read more
  • Logo of Shelf
    Shelf
    Centralizes company knowledge, empowering teams with instant answers.
    Read more
  • Logo of BHyve
    BHyve
    Unlocks company knowledge, fuels collaboration, and boosts productivity.
    Read more
  • Logo of Capacity
    Capacity
    Connects teams and automates support for faster, smarter help.
    Read more

Unleash FAQ

  • What is Unleash and what does Unleash do?

    Unleash is an AI-powered search tool that unifies company knowledge across platforms like Slack and Zendesk. It provides AI-generated answers, integrates into workflows, and aims to be a central knowledge hub, boosting collaboration and saving time.

  • How does Unleash integrate with other tools?

    Unleash integrates with your existing software, such as Slack and Zendesk, to create a central knowledge hub. However, users note that a mobile app and integrations with specific tools like Figma are currently unavailable.

  • What the main competitors of Unleash?

    Unleash competes with other AI-powered knowledge management tools like Glean, EnhanceDocs, and Dashworks. These alternatives offer similar features, including AI-driven search across various platforms and integrations with popular workplace apps. ClickUp and HubSpot Marketing Hub are broader solutions encompassing project management and marketing automation respectively, while ActiveCampaign focuses on marketing automation.

  • Is Unleash legit?

    Yes, Unleash is a legitimate AI-powered search tool. G2 reviews rate it 5/5 stars, praising its ease of use and helpful customer support. Users appreciate the quick setup and efficient knowledge sharing that Unleash facilitates. It appears safe and effective for improving team collaboration.

  • How much does Unleash cost?

    Unleash's pricing information is not publicly available. Contact Unleash directly to determine if the product and its features are worth the investment for your needs.

  • Is Unleash customer service good?

    Customers consistently praise Unleash's exceptional customer support. Users highlight the support team's responsiveness and helpfulness in addressing challenges, making setup and implementation smooth and efficient. This positive feedback suggests that Unleash prioritizes customer satisfaction.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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