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UserEvidence description
UserEvidence is a software platform designed for B2B software, product, and hardware companies. It helps you gather customer feedback like testimonials and reviews, organize it, and then easily create marketing content from it. UserEvidence aims to provide your sales team with the materials they need to prove your product's value to potential customers. They focus on providing verified data, including ROI figures and competitive analysis, that can be segmented for specific audiences. UserEvidence is best suited for mid-size to larger companies who sell products in a competitive market and have a substantial existing customer base to draw feedback from.
Who is UserEvidence best for
We find that UserEvidence is a great fit for B2B software, product, and hardware companies that want to make the most of customer feedback for marketing and sales. It's especially useful for mid-sized to larger companies with a good customer base, operating in markets where they need to prove their product's value. Users love how easy it is to gather feedback and create marketing content, and how much time it saves them. Based on the reviews, it is best suited for medium businesses (101-1000 employees) and large enterprises (1001+ employees).
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Perfect for medium to large B2B companies aiming to boost sales through customer feedback. Think 100+ employees.
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In our experience, UserEvidence shines brightest in Software, IT, and Telecoms, helping showcase product value.
UserEvidence features
Supported Collect Feedback Throughout Customer Journey: Collect feedback throughout the entire customer journey: * Design surveys with expert guidance * Deliver them in-app, via email, or in a hyperlink * Bring in reviews from G2 and other sources |
Supported Custom Filters for Proof Points: Use custom filters to find the exact proof points you need: * “Give me an example of a customer who switched from Salesforce to our solution.” * “I need a success story from a customer in the healthcare industry, in EMEA.” * “I need a statistic about how many hours per week our customers save with our tool.” |
Supported Self-Serve Library of Customer Evidence: Give your reps a self-serve library of customer evidence: * Reference quantifiable product stats and ROI data * Organize by industry, company size, seniority, and role * Easily integrate with the tools your sales team uses — like Seismic, Salesforce, and Highspot |
Supported CRM and Marketing Automation Integration: Integrate with CRMs such as Salesforce and marketing automation platforms such as Hubspot, allowing you to streamline processes and centralize data. |
Supported Multi-Channel Sharing: Share customer evidence effectively through various channels, including website testimonials, social media posts, and sales collateral, amplifying the reach of positive feedback. |
Supported Performance Tracking with Data Insights: Track the performance of your customer evidence program with data-driven insights, demonstrating the value of collecting customer proof and guiding future strategies. |
Supported High-Quality Customer Proof Collection: UserEvidence helps you collect high-quality customer proof that showcases the value of your product. |
UserEvidence reviews
We've summarised 40 UserEvidence reviews (UserEvidence G2 reviews) and summarised the main points below.
- Intuitive and easy-to-use platform for gathering customer feedback and creating marketing assets.
- Excellent customer support, responsive and helpful onboarding experience.
- Unlimited surveys and valuable insights, providing significant ROI.
- Automates content creation, saving time and resources.
- Effective for increasing customer reviews and identifying brand advocates.
- Limited survey question types and logic, with some users finding survey programming clunky.
- Some users desire more internal use tools and flexibility, such as removing qualifying customer questions for internal surveys.
- Lack of metrics for email sends, making it difficult to track customer engagement and inform decisions about user lists.
- Minor UI/UX issues and limited customization options for branding and content export templates.
UserEvidence pricing
The commentary is based on 5 reviews from UserEvidence G2 reviews.
We find UserEvidence's pricing model, with its unlimited surveys and perceived cost-effectiveness, to be a highlight for many users. They see it as a valuable investment with quick ROI, saving them significant resources compared to alternative methods.
See the UserEvidence pricing page.
UserEvidence alternatives
UserEvidence FAQ
UserEvidence helps B2B software, product, and hardware companies gather and organize customer feedback. We find it particularly useful for creating marketing content and sales materials that showcase product value and ROI. It's ideal for mid-size to larger companies.
What is UserEvidence and what does UserEvidence do?
UserEvidence helps B2B software, product, and hardware companies gather and organize customer feedback. We find it particularly useful for creating marketing content and sales materials that showcase product value and ROI. It's ideal for mid-size to larger companies.
UserEvidence integrates with CRMs like Salesforce, marketing automation platforms like HubSpot, and sales enablement tools like Seismic and Highspot. This allows sales teams to readily access and utilize customer proof points within their existing workflows.
How does UserEvidence integrate with other tools?
UserEvidence integrates with CRMs like Salesforce, marketing automation platforms like HubSpot, and sales enablement tools like Seismic and Highspot. This allows sales teams to readily access and utilize customer proof points within their existing workflows.
We find that UserEvidence's main competitors are Pendo (for product analytics and user engagement) and platforms like GitLab (if focusing on developer feedback). While not direct competitors, solutions like Ramp, Vanta, Coupa, and ADP Workforce Now address other business needs.
What the main competitors of UserEvidence?
We find that UserEvidence's main competitors are Pendo (for product analytics and user engagement) and platforms like GitLab (if focusing on developer feedback). While not direct competitors, solutions like Ramp, Vanta, Coupa, and ADP Workforce Now address other business needs.
We find UserEvidence to be a legitimate platform. It receives positive reviews on G2 (4.9/5 stars) and shows signs of healthy growth. However, some users desire more advanced survey features and customization options.
Is UserEvidence legit?
We find UserEvidence to be a legitimate platform. It receives positive reviews on G2 (4.9/5 stars) and shows signs of healthy growth. However, some users desire more advanced survey features and customization options.
I am sorry, but pricing information for UserEvidence is not available. Contact UserEvidence directly to obtain current pricing details.
How much does UserEvidence cost?
I am sorry, but pricing information for UserEvidence is not available. Contact UserEvidence directly to obtain current pricing details.
We find that UserEvidence's customer service is highly regarded. Users consistently praise the support team's responsiveness, helpfulness, and proactive approach. The onboarding experience is also frequently mentioned as a positive, contributing to an overall excellent customer service experience.
Is UserEvidence customer service good?
We find that UserEvidence's customer service is highly regarded. Users consistently praise the support team's responsiveness, helpfulness, and proactive approach. The onboarding experience is also frequently mentioned as a positive, contributing to an overall excellent customer service experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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