Ventiv Claims is a comprehensive claims administration system designed for insurance companies and large organizations managing their own claims. It offers a suite of modules, including claims management, absence management, and policy management, all built to streamline the claims process. Ventiv Claims allows for customization to fit specific workflows and business needs, and its user-friendly design makes it easy for claims examiners to manage their workloads efficiently. While Ventiv Technology is now part of Riskonnect, the software continues to offer a robust solution for managing claims and mitigating risk.
Who is Ventiv Claims best for
Ventiv Claims is best for insurance companies and large organizations managing their own claims, especially Workers Compensation. We find that users appreciate its customizability and user-friendly interface. Keep in mind that some users have noted occasional bugs and a need for better guidance on advanced reporting.
Perfect for large enterprises (1001+ employees) needing a robust, customizable claims solution to streamline complex processes.
In our experience, Ventiv Claims is a particularly strong fit for organizations within the Finance, Banking, and Insurance sectors.
Ventiv Claims features
Supported
Centralized Claim Tracking: Track all claim details in one location. This centralized system integrates people, systems, and data from various sources, providing a comprehensive overview of each claim.
Supported
Cost Reduction: Reduce operational costs by streamlining workflows, automating routine tasks, and enhancing collaboration among stakeholders. This efficiency shortens the claim lifecycle, minimizing expenses associated with prolonged processing.
Supported
Efficient Complex Claim Resolution: Resolve complex claims efficiently and fairly. The software facilitates a smooth process, ensuring quick and equitable settlements for even the most intricate cases.
Supported
Comprehensive Claim Audit Trail: Log every claim step to track progress, ensure compliance, and evaluate results. This feature calculates scores for individual claims and audits, allowing for detailed performance assessment.
Supported
Streamlined Claim Intake: Streamlined claim and incident entry using mobile forms. Automatic alerts, real-time data access, and instant data validation ensure efficient and accurate intake.
Supported
Effective Reserve Management: Manage reserves effectively to ensure accurate financial forecasting and resource allocation. This feature provides control and visibility over claim reserves.
Supported
Smooth Return to Work: Facilitate a smooth return-to-work process for injured employees. The software supports efficient and timely return-to-work transitions, minimizing disruption and maximizing productivity.
Supported
Actionable Risk Analytics: Gain actionable insights through advanced analytics. Analyze claims data to identify trends, assess risks, and optimize claims management strategies.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Customer Service
Rather positive
+0.5
Ease of Use
Rather positive
+0.53
Reliability and Performance
Rather negative
-0.43
Ease of Implementation
Rather negative
-0.33
Ventiv Claims reviews
We've summarised 44
Ventiv Claims reviews (Ventiv Claims G2 reviews) and
summarised the main points below.
Pros of Ventiv Claims
Highly customizable to specific business needs.
User-friendly interface for claims adjusters.
Excellent customer support responsiveness.
Improved claims management, reporting, and dashboarding.
Comprehensive features, including compliance and financials.
Cons of Ventiv Claims
Bugs and issues requiring product releases for fixes.
Ad-hoc reporting needs better explanation and guidance.
Difficult to learn advanced features without formal training.
Occasional data discrepancies, such as claim duplication.
Slow support ticket resolution times.
Ventiv Claims alternatives
ClaimsManager
Streamlines insurance claims, boosting efficiency and transparency.
What is Ventiv Claims and what does Ventiv Claims do?
Ventiv Claims is a claims administration system for insurance companies and large organizations. It streamlines claims processing, policy management, and absence management. We find that it's highly customizable and user-friendly, but some users report occasional bugs and complex advanced features.
What is Ventiv Claims and what does Ventiv Claims do?
Ventiv Claims is a claims administration system for insurance companies and large organizations. It streamlines claims processing, policy management, and absence management. We find that it's highly customizable and user-friendly, but some users report occasional bugs and complex advanced features.
How does Ventiv Claims integrate with other tools?
Ventiv Claims integrates data from various sources for a centralized view. While specific integrations aren't detailed, its customizability suggests potential connections with other systems. However, some users mention difficulties learning advanced features, hinting at integration complexities.
How does Ventiv Claims integrate with other tools?
Ventiv Claims integrates data from various sources for a centralized view. While specific integrations aren't detailed, its customizability suggests potential connections with other systems. However, some users mention difficulties learning advanced features, hinting at integration complexities.
What the main competitors of Ventiv Claims?
We find that Ventiv Claims' main competitors include ClaimsManager, Ventiv IRM, Guidewire ClaimCenter, Oracle Health Insurance Claims Management, Duck Creek Claims, and RL Suite. These alternatives offer similar claims administration and risk management functionalities.
What the main competitors of Ventiv Claims?
We find that Ventiv Claims' main competitors include ClaimsManager, Ventiv IRM, Guidewire ClaimCenter, Oracle Health Insurance Claims Management, Duck Creek Claims, and RL Suite. These alternatives offer similar claims administration and risk management functionalities.
Is Ventiv Claims legit?
Yes, Ventiv Claims is a legitimate claims administration system offered by Riskonnect. We find that users appreciate its customizability and user-friendly interface. However, be aware of potential bugs and the need for training on advanced features.
Is Ventiv Claims legit?
Yes, Ventiv Claims is a legitimate claims administration system offered by Riskonnect. We find that users appreciate its customizability and user-friendly interface. However, be aware of potential bugs and the need for training on advanced features.
How much does Ventiv Claims cost?
Unfortunately, Ventiv Claims doesn't publicly share their pricing details. We recommend contacting them directly for a personalized quote based on your specific needs.
How much does Ventiv Claims cost?
Unfortunately, Ventiv Claims doesn't publicly share their pricing details. We recommend contacting them directly for a personalized quote based on your specific needs.
Is Ventiv Claims customer service good?
We find that Ventiv Claims's customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of their customer success managers, some have experienced slow support ticket resolution times and unhelpful online resources. Others mention difficulty learning advanced features without proper training.
Is Ventiv Claims customer service good?
We find that Ventiv Claims's customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of their customer success managers, some have experienced slow support ticket resolution times and unhelpful online resources. Others mention difficulty learning advanced features without proper training.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
NEW: Introducing Gralio Screen Buddy
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe
you can use your tools better, automate tasks, or switch software.