Logo of Ventiv Claims

Ventiv Claims

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Company health

Employee growth
4% increase in the last year
Web traffic
14% increase in the last quarter

Ratings

G2
4.1/5
(44)
Glassdoor
4.4/5
(35)

Ventiv Claims description

Ventiv Claims is a comprehensive claims administration system designed for insurance companies and large organizations managing their own claims. It offers a suite of modules, including claims management, absence management, and policy management, all built to streamline the claims process. Ventiv Claims allows for customization to fit specific workflows and business needs, and its user-friendly design makes it easy for claims examiners to manage their workloads efficiently. While Ventiv Technology is now part of Riskonnect, the software continues to offer a robust solution for managing claims and mitigating risk.


Who is Ventiv Claims best for

Ventiv Claims is best for insurance companies and large organizations managing their own claims, especially Workers Compensation. We find that users appreciate its customizability and user-friendly interface. Keep in mind that some users have noted occasional bugs and a need for better guidance on advanced reporting.

  • Perfect for large enterprises (1001+ employees) needing a robust, customizable claims solution to streamline complex processes.

  • In our experience, Ventiv Claims is a particularly strong fit for organizations within the Finance, Banking, and Insurance sectors.


Ventiv Claims features

Supported

Centralized Claim Tracking: Track all claim details in one location. This centralized system integrates people, systems, and data from various sources, providing a comprehensive overview of each claim.

Supported

Cost Reduction: Reduce operational costs by streamlining workflows, automating routine tasks, and enhancing collaboration among stakeholders. This efficiency shortens the claim lifecycle, minimizing expenses associated with prolonged processing.

Supported

Efficient Complex Claim Resolution: Resolve complex claims efficiently and fairly. The software facilitates a smooth process, ensuring quick and equitable settlements for even the most intricate cases.

Supported

Comprehensive Claim Audit Trail: Log every claim step to track progress, ensure compliance, and evaluate results. This feature calculates scores for individual claims and audits, allowing for detailed performance assessment.

Supported

Streamlined Claim Intake: Streamlined claim and incident entry using mobile forms. Automatic alerts, real-time data access, and instant data validation ensure efficient and accurate intake.

Supported

Effective Reserve Management: Manage reserves effectively to ensure accurate financial forecasting and resource allocation. This feature provides control and visibility over claim reserves.

Supported

Smooth Return to Work: Facilitate a smooth return-to-work process for injured employees. The software supports efficient and timely return-to-work transitions, minimizing disruption and maximizing productivity.

Supported

Actionable Risk Analytics: Gain actionable insights through advanced analytics. Analyze claims data to identify trends, assess risks, and optimize claims management strategies.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.5

Ease of Use

Rather positive
+0.53

Reliability and Performance

Rather negative
-0.43

Ease of Implementation

Rather negative
-0.33

Ventiv Claims reviews

We've summarised 44 Ventiv Claims reviews (Ventiv Claims G2 reviews) and summarised the main points below.

Pros of Ventiv Claims
  • Highly customizable to specific business needs.
  • User-friendly interface for claims adjusters.
  • Excellent customer support responsiveness.
  • Improved claims management, reporting, and dashboarding.
  • Comprehensive features, including compliance and financials.
Cons of Ventiv Claims
  • Bugs and issues requiring product releases for fixes.
  • Ad-hoc reporting needs better explanation and guidance.
  • Difficult to learn advanced features without formal training.
  • Occasional data discrepancies, such as claim duplication.
  • Slow support ticket resolution times.

Ventiv Claims alternatives

  • Logo of ClaimsManager
    ClaimsManager
    Streamlines insurance claims, boosting efficiency and transparency.
    Read more
  • Logo of Ventiv IRM
    Ventiv IRM
    Integrated risk management software for better control and insights.
    Read more
  • Logo of Guidewire ClaimCenter
    Guidewire ClaimCenter
    Streamlines insurance claims processing for faster, happier settlements.
    Read more
  • Logo of Oracle Health Insurance Claims Management
    Oracle Health Insurance Claims Management
    Automates health insurance claims processing, boosting efficiency and accuracy.
    Read more
  • Logo of Duck Creek Claims
    Duck Creek Claims
    Streamlines P&C insurance claims for faster processing and happier customers.
    Read more
  • Logo of RL Suite
    RL Suite
    Healthcare risk management software simplifying claims and spotting financial risks.
    Read more

Ventiv Claims FAQ

  • What is Ventiv Claims and what does Ventiv Claims do?

    Ventiv Claims is a claims administration system for insurance companies and large organizations. It streamlines claims processing, policy management, and absence management. We find that it's highly customizable and user-friendly, but some users report occasional bugs and complex advanced features.

  • How does Ventiv Claims integrate with other tools?

    Ventiv Claims integrates data from various sources for a centralized view. While specific integrations aren't detailed, its customizability suggests potential connections with other systems. However, some users mention difficulties learning advanced features, hinting at integration complexities.

  • What the main competitors of Ventiv Claims?

    We find that Ventiv Claims' main competitors include ClaimsManager, Ventiv IRM, Guidewire ClaimCenter, Oracle Health Insurance Claims Management, Duck Creek Claims, and RL Suite. These alternatives offer similar claims administration and risk management functionalities.

  • Is Ventiv Claims legit?

    Yes, Ventiv Claims is a legitimate claims administration system offered by Riskonnect. We find that users appreciate its customizability and user-friendly interface. However, be aware of potential bugs and the need for training on advanced features.

  • How much does Ventiv Claims cost?

    Unfortunately, Ventiv Claims doesn't publicly share their pricing details. We recommend contacting them directly for a personalized quote based on your specific needs.

  • Is Ventiv Claims customer service good?

    We find that Ventiv Claims's customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of their customer success managers, some have experienced slow support ticket resolution times and unhelpful online resources. Others mention difficulty learning advanced features without proper training.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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