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VIA3 description
VIA3 is a web-based platform that helps teams connect and collaborate remotely. It provides a virtual office environment with tools like video conferencing, instant messaging, file sharing, and HIPAA-compliant faxing. VIA3 focuses on offering a centralized hub for communication and aims to replicate the feeling of working together in person, promoting teamwork and productivity. It's highly customizable and suitable for businesses of all sizes seeking to enhance their remote work capabilities.
Who is VIA3 best for
VIA3 is a web-based platform that helps teams connect and collaborate remotely, especially great for healthcare. Users love the user-friendly interface and secure video conferencing. Keep in mind that some users report occasional performance lags. Also, there is no mobile app which can limit accessibility for some.
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Great for orgs of any size, but we find VIA3 works best with companies in the 1-1,000 employee range seeking a centralized hub for comms.
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We find VIA3 is particularly well-suited for the healthcare, software, IT, and telecommunications industries due to its HIPAA compliance.
VIA3 features
Supported Files: Allows users to share and manage files within the platform. |
Supported Channels: Organizes communication into channels for different teams or projects. |
Supported Chat: Provides real-time text-based communication for quick discussions. |
Supported Direct Messaging: Enables private one-on-one conversations between users. |
Supported Meetings: Facilitates online meetings with video and audio conferencing. |
Supported Queue / Waiting Room: Manages incoming communication by placing users in a virtual waiting room. |
Supported Faxes: Allows sending and receiving faxes electronically. |
Supported Tasks: Provides tools for managing and tracking tasks within teams. |
Supported Administration: Provides administrative tools for managing users, settings, and permissions. |
Supported Calendar: Integrates a calendar for scheduling and managing events. |
Supported Notifications: Keeps users informed with real-time updates and alerts. |
Supported Voice Channels: Allows for voice-based communication within dedicated channels. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
VIA3 reviews
We've summarised 26 VIA3 reviews (VIA3 G2 reviews) and summarised the main points below.
- User-friendly interface praised for ease of use and navigation.
- Secure video conferencing and messaging features are highly valued.
- Facilitates seamless real-time communication and collaboration.
- Useful features like screen sharing, whiteboarding, and live streaming enhance productivity.
- Convenient platform for organizing and managing team meetings and client interactions.
- Occasional performance lags and slow loading speed reported.
- No mobile application available, limiting accessibility.
- Breakout room management is cumbersome and tedious.
- High cost and short trial period are deterrents for some users.
- System calendar integration for events is lacking.
VIA3 pricing
The commentary is based on 5 reviews from VIA3 G2 reviews.
We find that VIA3 is generally considered affordable, with one reviewer mentioning a low cost. However, some users have noted it as a bit expensive, while others appreciate the free trial. Overall, the pricing seems reasonable for its features.
Users sentiment
See the VIA3 pricing page.
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VIA3 has a free plan.
Up to 5 users, unlimited projects, channels, notifications, and contacts. 5GB personal file storage and 25GB org. file storage.
One project per user, 5 private channels per user, video meetings (up to 10), 1GB shared storage, up to 50 contacts, SMS/email notifications, and administrative portal.
10 projects per user, 10 private channels per user, video meetings (up to 50), 10GB shared storage, 250 contacts, intake queue app, 1 dedicated fax number, and 24/7 support.
50 projects per user, 50 private channels per user, 100GB shared storage, unlimited contacts, 2 dedicated fax numbers, and a dedicated relationship manager.
VIA3 alternatives
VIA3 FAQ
We find VIA3 to be a helpful platform for remote teams needing a central hub. It offers video conferencing, messaging, file sharing, and HIPAA-compliant faxing. It aims to make remote work feel more like in-person collaboration.
What is VIA3 and what does VIA3 do?
We find VIA3 to be a helpful platform for remote teams needing a central hub. It offers video conferencing, messaging, file sharing, and HIPAA-compliant faxing. It aims to make remote work feel more like in-person collaboration.
We find VIA3 primarily focuses on providing a centralized communication hub. While it offers features like file sharing and task management within its platform, there's no information available about integrations with external tools.
How does VIA3 integrate with other tools?
We find VIA3 primarily focuses on providing a centralized communication hub. While it offers features like file sharing and task management within its platform, there's no information available about integrations with external tools.
We find that VIA3's main competitors include MUGA and MeetingPlaza, focusing on easy video meetings and team collaboration. Cosmos Video also presents an alternative with its asynchronous video communication approach. For broader collaboration, Katmai offers shared virtual workspaces.
What the main competitors of VIA3?
We find that VIA3's main competitors include MUGA and MeetingPlaza, focusing on easy video meetings and team collaboration. Cosmos Video also presents an alternative with its asynchronous video communication approach. For broader collaboration, Katmai offers shared virtual workspaces.
VIA3 is a legitimate platform. It receives positive ratings on G2 (4.4/5 stars) and offers robust communication features. While some users report performance issues and the lack of a mobile app, many praise its ease of use and security. We find its HIPAA compliance particularly noteworthy for healthcare businesses.
Is VIA3 legit?
VIA3 is a legitimate platform. It receives positive ratings on G2 (4.4/5 stars) and offers robust communication features. While some users report performance issues and the lack of a mobile app, many praise its ease of use and security. We find its HIPAA compliance particularly noteworthy for healthcare businesses.
VIA3 offers a free plan for up to 5 users. Paid plans start at $8/user/month for the Basic plan, $14/user/month for Business, and $22/user/month for Enterprise. They also offer add-ons like Digital Faxing and Live Stream Events at various price points. A 3-user minimum is required for paid plans.
How much does VIA3 cost?
VIA3 offers a free plan for up to 5 users. Paid plans start at $8/user/month for the Basic plan, $14/user/month for Business, and $22/user/month for Enterprise. They also offer add-ons like Digital Faxing and Live Stream Events at various price points. A 3-user minimum is required for paid plans.
We find that VIA3's customer service is generally considered helpful. Users appreciate the platform's ease of use, security, and effective communication features. While some performance issues are noted, they don't seem to impact customer satisfaction with the support provided.
Is VIA3 customer service good?
We find that VIA3's customer service is generally considered helpful. Users appreciate the platform's ease of use, security, and effective communication features. While some performance issues are noted, they don't seem to impact customer satisfaction with the support provided.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.