Logo of VoIP.ms

VoIP.ms

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Company health

Employee growth
16% increase in the last year
Web traffic
6% decrease in the last quarter
Financing
March 2009 - $200K

Ratings

G2
4.7/5
(105)
Capterra
4.8/5
(691)
Glassdoor
3.9/5
(28)

VoIP.ms description

VoIP.ms is a flexible and affordable internet phone service for businesses of all sizes. It offers a wide range of features like voicemail, caller ID, call forwarding, and call hunting. VoIP.ms stands out for its cost-effectiveness and no contracts. You manage the service yourself through their online platform, giving you control and potentially saving money on setup and support fees.


Who is VoIP.ms best for

VoIP.ms is a cost-effective VoIP service praised for its flexibility and range of features, including call forwarding, caller ID, and voicemail. Users appreciate the control and cost savings but some find the interface dated and report occasional service disruptions. It's best for tech-savvy small to medium businesses seeking affordable and customizable VoIP.

  • Best for small to medium businesses, particularly in software and IT.

  • Ideal for IT and software companies needing flexible and cost-effective VoIP solutions.


VoIP.ms features

Supported

VoIP.ms supports call forwarding to other numbers, including mobile and international ones.

Supported

VoIP.ms displays caller information, including name and number.

Supported

VoIP.ms supports making and receiving international calls after configuration.

Supported

VoIP.ms offers a voicemail service with features like transcription and email forwarding.

Supported

VoIP.ms offers cloud VoIP calling with advanced call management features like call routing and voicemail.

Supported

VoIP.ms supports call hunting, ringing multiple lines sequentially until answered.

Supported

VoIP.ms offers SIP trunking with configuration guides available for various PBX systems.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.33

Customer Service

Rather negative
-0.5

Ease of Use

Rather positive
+0.6

Reliability and Performance

Rather positive
+0.43

VoIP.ms reviews

We've summarised 796 VoIP.ms reviews (VoIP.ms Software Advice reviews, VoIP.ms Capterra reviews and VoIP.ms G2 reviews) and summarised the main points below.

Pros of VoIP.ms
  • Cost-effective and affordable pricing for calls and features.
  • Flexible call routing and configuration options.
  • Wide range of features, including voicemail, caller ID, and call forwarding.
  • Pay-as-you-go model with no contracts.
  • Responsive and helpful customer support through email and chat.
Cons of VoIP.ms
  • Site security vulnerabilities led to service disruptions and outages.
  • Management backend is dated and difficult for non-technical users to navigate.
  • Inconsistent porting process, with some users experiencing delays and cancellations.
  • Billing in USD only, inconvenient for Canadian customers.
  • SMS functionality is unreliable and lacks MMS support.

VoIP.ms pricing

The commentary is based on 335 reviews from VoIP.ms Capterra reviews and VoIP.ms G2 reviews.

VoIP.ms is praised for its affordability, flexible pay-as-you-go pricing, and low per-minute costs. Users highlight its cost-effectiveness, especially for small businesses and home users seeking inexpensive landline replacements. While some mention a dated interface, the overall pricing sentiment is positive.

Users sentiment

Rather positive
+0.33

VoIP.ms alternatives

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    KrispCall
    Clear calls, virtual numbers, and smart call management.
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  • Logo of VoIPstudio
    VoIPstudio
    Cloud business phone system: easy setup, rich features, affordable calls.
    Read more
  • Logo of DialerHQ
    DialerHQ
    Cloud phone system for businesses with international calls and texting.
    Read more
  • Logo of Anveo
    Anveo
    Connect your business calls, simply and reliably.
    Read more
  • Logo of Ooma Office
    Ooma Office
    Flexible cloud phone system for business, with video and mobile.
    Read more
  • Logo of CallHippo
    CallHippo
    Effortless business calls, smart features, boosts team communication.
    Read more

VoIP.ms FAQ

  • What is VoIP.ms and what does VoIP.ms do?

    VoIP.ms is a cost-effective VoIP service offering flexible call management features like call forwarding, caller ID, and voicemail. It's suitable for businesses seeking affordable communication solutions with a pay-as-you-go model and no contracts, but requires technical proficiency for setup and management.

  • How does VoIP.ms integrate with other tools?

    VoIP.ms integrates with various SIP-compatible PBX systems. It offers SIP trunking and provides configuration guides to facilitate these integrations. While it lacks direct integrations with popular CRM or helpdesk software, its flexible SIP setup allows for custom integrations.

  • What the main competitors of VoIP.ms?

    Top VoIP.ms competitors include Talkdesk, Nextiva, Dialpad Ai Voice, JustCall, Compass, and NUACOM. These alternatives offer various features like cloud-based calling, AI-powered tools, and integrations with other business software.

  • Is VoIP.ms legit?

    Yes, VoIP.ms is a legitimate VoIP provider. While some users have reported past security issues and a complex interface, many praise its affordability, flexibility, and range of features. Consider exploring alternatives if ease of use is a top priority.

  • How much does VoIP.ms cost?

    VoIP.ms uses a pay-as-you-go pricing model. There is no pricing information available on their plans. Contact VoIP.ms directly to determine product pricing and if it is worth it for you.

  • Is VoIP.ms customer service good?

    VoIP.ms customer service receives mixed reviews. While some praise the quick and helpful support via email and chat, others have experienced unhelpful agents and slow response times. Support is generally sufficient for technically inclined users, but others may find it challenging.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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