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Voiso description
Voiso is a cloud-based contact center software designed for small and medium businesses in the USA. It provides a suite of tools to manage customer interactions, including automated dialing, call recording, real-time analytics, and integrations with popular CRM and helpdesk platforms. Voiso aims to help businesses enhance their customer service, improve agent productivity, and make data-driven decisions to optimize their contact center operations.
Who is Voiso best for
Voiso is a cloud-based contact center solution for small to medium businesses in the USA. It offers tools like automated dialing, call recording, and real-time analytics. Users praise Voiso's excellent call quality, strong customer support, and user-friendly interface. However, some users mention limited third-party integrations and a desire for more advanced customization.
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Best for small to medium businesses in the USA.
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Ideal for Healthcare, Finance, Retail, Education, Hospitality, Media, Software, Marketing, and Professional Services.
Voiso features
Supported Voiso integrates with various CRM systems, including Salesforce, Hubspot, and Zoho. |
Supported Voiso supports progressive dialing, allowing configuration of the dial level to control calls per agent. |
Supported Voiso offers customizable real-time dashboards for various call center operations and metrics. |
Supported Voiso offers an AI Predictive Dialer that automates outbound calls. |
Supported Voiso provides call analytics with data on call volume, duration, and other metrics. |
Supported Voiso offers predictive dialing that anticipates agent availability and automates outbound calls. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Voiso pricing
The commentary is based on 4 reviews from Voiso Capterra reviews and Voiso G2 reviews.
Voiso's pricing is considered reasonable and offers good value, with a comprehensive suite of features. While not the cheapest option, some users feel the cost is justified by the platform's capabilities and excellent customer support. A few users mention pricing as a possible area for improvement.
Users sentiment
Voiso alternatives
Voiso FAQ
Voiso is a cloud-based contact center software for small and medium businesses in the USA. It offers automated dialing, call recording, real-time analytics, and CRM integrations to improve customer service, agent productivity, and contact center operations. It's praised for call quality and support, but some users find reporting complex and desire more integrations.
What is Voiso and what does Voiso do?
Voiso is a cloud-based contact center software for small and medium businesses in the USA. It offers automated dialing, call recording, real-time analytics, and CRM integrations to improve customer service, agent productivity, and contact center operations. It's praised for call quality and support, but some users find reporting complex and desire more integrations.
Voiso integrates with popular CRM platforms like Salesforce, HubSpot, and Zoho. This allows for streamlined workflows and enhanced customer relationship management by connecting customer interactions with existing customer data.
How does Voiso integrate with other tools?
Voiso integrates with popular CRM platforms like Salesforce, HubSpot, and Zoho. This allows for streamlined workflows and enhanced customer relationship management by connecting customer interactions with existing customer data.
Voiso's main competitors include Talkdesk, Aloware, JustCall, and MightyCall. These alternatives offer similar contact center solutions with features like automated dialing, call recording, and CRM integrations. They primarily target small to medium-sized businesses in the USA.
What the main competitors of Voiso?
Voiso's main competitors include Talkdesk, Aloware, JustCall, and MightyCall. These alternatives offer similar contact center solutions with features like automated dialing, call recording, and CRM integrations. They primarily target small to medium-sized businesses in the USA.
Voiso is a legitimate cloud-based contact center software. User reviews praise its call quality, customer support, and user-friendly interface. While some users desire more integrations and advanced features, Voiso appears to be a safe and reliable option for small to medium businesses in the USA seeking improved call management.
Is Voiso legit?
Voiso is a legitimate cloud-based contact center software. User reviews praise its call quality, customer support, and user-friendly interface. While some users desire more integrations and advanced features, Voiso appears to be a safe and reliable option for small to medium businesses in the USA seeking improved call management.
Voiso pricing is not publicly available. Contact Voiso directly to obtain product pricing information and determine if it's worth the investment for your needs.
How much does Voiso cost?
Voiso pricing is not publicly available. Contact Voiso directly to obtain product pricing information and determine if it's worth the investment for your needs.
Voiso receives positive feedback for its customer service. Users describe the support team as responsive, helpful, and readily available to address questions or concerns. This aligns with Voiso's high customer service rating.
Is Voiso customer service good?
Voiso receives positive feedback for its customer service. Users describe the support team as responsive, helpful, and readily available to address questions or concerns. This aligns with Voiso's high customer service rating.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.