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Webfleet

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Company health

Employee growth
1% increase in the last year
Web traffic
11% decrease in the last quarter
Financing
December 2008 - $602M

Ratings

G2
1.7/5
(4)
Capterra
4.3/5
(61)
Glassdoor
4.1/5
(1406)

Webfleet description

Webfleet, by TomTom, is a platform for managing vehicle fleets. It helps businesses of all sizes improve efficiency and lower costs by tracking vehicles, monitoring driver behavior, and streamlining operations. Features include real-time vehicle tracking, route optimization, driver communication, and reporting tools. Webfleet helps businesses make data-driven decisions to improve productivity and reduce their fleet's overall expenses.


Who is Webfleet best for

Webfleet is ideal for businesses managing vehicle fleets. We find that its real-time tracking, route optimization, and reporting tools are a big hit with users. Keep in mind that some users mention issues with customer service and pricing, so it's worth weighing those factors when considering Webfleet.

  • Great for SMBs to enterprises (1-1000+ employees) seeking to boost efficiency, cut costs & streamline fleet operations.

  • Perfect for transportation & logistics firms aiming to optimize routes, track vehicles in real-time & enhance overall service levels.


Webfleet features

Supported

Real-time vehicle tracking: Real-time track & trace allows businesses to know where their vehicles are 24/7. This feature provides real-time location information on a map, showing whether vehicles are parked or on the move. It helps optimize operations by quickly identifying the nearest driver for new assignments, thereby impressing customers and minimizing time spent on the road.

Supported

Fuel and maintenance cost savings: Webfleet helps businesses save up to 20% on fuel and maintenance costs by providing insights into driving behavior, route optimization, and fuel consumption. This allows for targeted driver training and maintenance scheduling based on actual vehicle usage, ultimately saving money.

Supported

Seamless integration with existing systems: Webfleet integrates seamlessly with existing software and hardware systems, allowing businesses to connect their current tools and processes without disruption. This compatibility ensures a smooth transition and maximizes the value of existing investments.

Supported

Route optimization and reduced driving time: Webfleet helps businesses optimize drop routes and cut driving time by providing efficient navigation and route planning tools. This feature considers real-time traffic conditions, road closures, and other factors to suggest the fastest and most efficient routes, ultimately saving time and fuel.

Supported

Improved service levels: Webfleet contributes to improved service levels by enabling efficient job scheduling, real-time tracking of deliveries, and accurate ETAs. This ensures timely deliveries, enhances customer communication, and boosts overall service quality.

Supported

Tailored solutions for specific industries: Webfleet offers tailored solutions for various industries, including transport & logistics, construction, field services, and government. This specialization ensures that each industry's specific needs and challenges are addressed effectively.

Supported

Advanced vehicle and driver analytics: Webfleet offers advanced vehicle and driver analytics to help businesses understand driver behavior, fuel consumption, and maintenance needs. These insights enable data-driven decisions for optimizing operations and reducing costs.


Webfleet reviews

We've summarised 65 Webfleet reviews (Webfleet Software Advice reviews, Webfleet GetApp reviews, Webfleet Capterra reviews and Webfleet G2 reviews) and summarised the main points below.

Pros of Webfleet
  • Real-time vehicle tracking and location accuracy.
  • Route optimization and efficient order scheduling.
  • User-friendly interface for both web and mobile (when purchased).
  • Detailed reporting tools for various metrics.
  • Integration with other software systems like TMS.
Cons of Webfleet
  • Poor and unresponsive customer service, often with long wait times.
  • Difficulties canceling accounts and ongoing billing issues.
  • Technical issues with devices, including malfunctions and connection problems.
  • High pricing, especially for OBD devices and additional features like the app.
  • Contracts can be confusing and difficult to understand, leading to unexpected charges.

Webfleet pricing

The commentary is based on 10 reviews from Webfleet Capterra reviews, Webfleet G2 reviews and Webfleet Software Advice reviews.

We find that Webfleet's pricing is a common concern. While some users find the software valuable, many consider it expensive, especially the OBD solutions. Others have mentioned unexpected charges and difficulty canceling subscriptions.

Users sentiment

Strongly negative
-1

Webfleet alternatives

  • Logo of GPS Trackit
    GPS Trackit
    Real-time GPS tracking for fleets. Improves efficiency, safety, and cuts costs.
    Read more
  • Logo of Wialon
    Wialon
    GPS tracking and fleet management made easy, flexible, and scalable.
    Read more
  • Logo of Zubie
    Zubie
    GPS fleet tracking, vehicle health, and driver safety.
    Read more
  • Logo of Geotab
    Geotab
    GPS fleet tracking for smarter, safer, and more efficient driving.
    Read more
  • Logo of Fleetable
    Fleetable
    Streamlines fleet operations, saving time and money.
    Read more
  • Logo of Fleetx
    Fleetx
    AI-powered fleet management for efficiency, safety, and sustainability.
    Read more

Webfleet FAQ

  • What is Webfleet and what does Webfleet do?

    Webfleet, by TomTom, helps businesses manage vehicle fleets, improve efficiency, and lower costs. We find it excels at real-time tracking, route optimization, and driver communication, empowering data-driven decisions for increased productivity and reduced expenses.

  • How does Webfleet integrate with other tools?

    Webfleet integrates seamlessly with existing software and hardware systems. This allows businesses to connect their current tools and processes without disruption. We find this compatibility helps maximize the value of existing investments.

  • What the main competitors of Webfleet?

    We find that Webfleet's main competitors include GPS Trackit, Wialon, Zubie, Geotab, Fleetable, and Fleetx. These alternatives offer similar fleet management features, such as GPS tracking, route optimization, and driver behavior monitoring.

  • Is Webfleet legit?

    Webfleet is a legitimate fleet management software offered by TomTom. However, user reviews express some concerns regarding customer service responsiveness and pricing. We advise you to weigh these factors against the software's features.

  • How much does Webfleet cost?

    I'm sorry, but pricing information for Webfleet is not available at this time. Please contact Webfleet directly for pricing details.

  • Is Webfleet customer service good?

    We find that Webfleet's customer service receives mixed reviews. While some users praise the helpful and responsive support, many others express frustration with long wait times, difficulty reaching support, and unresolved technical issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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