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WebTMA

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Company health

Employee growth
11% increase in the last year
Web traffic
12% increase in the last quarter
Financing
September 2021 - $68M

Ratings

G2
4.5/5
(34)
Glassdoor
3.5/5
(30)

WebTMA description

WebTMA is a configurable asset and facility management software used by mid-sized and large companies. It helps manage maintenance activities, assets, inventory, and work orders to reduce downtime and improve efficiency. The software offers features like preventive maintenance scheduling, work order management, and inventory tracking. WebTMA is suitable for various industries, including corporate, healthcare, education, and manufacturing.


What companies are using WebTMA?

Banner Health is using WebTMA
Banner Health
Bank of America is using WebTMA
Bank of America
Jackson is using WebTMA
Jackson
University of Illinois Chicago is using WebTMA
University of Illinois Chicago
Walgreens is using WebTMA
Walgreens
American Airlines is using WebTMA
American Airlines
Zapier is used by Banner Health, Bank of America, Jackson, University of Illinois Chicago, Walgreens, American Airlines.

Who is WebTMA best for

WebTMA is a comprehensive asset and facility management software ideal for mid-sized to large organizations. Users praise its robust features for work order creation, inventory tracking, and reporting. However, some have noted slow customer support response times. Consider WebTMA if you need a powerful solution but be prepared for a learning curve.

  • Best fit for mid-sized companies seeking robust asset and facility management.

  • Suitable for industries like education, healthcare, government, and manufacturing.


WebTMA features

Supported

WebTMA provides mobile access for maintenance management, including online and offline work order and inventory tasks.

Supported

WebTMA allows creating work orders for maintenance tasks and assigning them to technicians.

Supported

WebTMA allows tracking spare parts quantity and location.

Supported

WebTMA supports scheduling both preventive and reactive maintenance tasks.

Supported

WebTMA supports detailed reports, alerts, and customizable dashboards for informed decision-making.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.33

Ease of Use

Rather positive
+0.33

WebTMA reviews

We've summarised 34 WebTMA reviews (WebTMA G2 reviews) and summarised the main points below.

Pros of WebTMA
  • Easy work order creation and tracking.
  • Excellent customer support responsiveness for initial contacts and customization.
  • Comprehensive features for asset, inventory, and work order management.
  • Useful reporting and dashboard features, especially the executive dashboard.
  • Mobile app (WebTMA GO) facilitates field work and time entry.
Cons of WebTMA
  • Slow customer support response times, sometimes taking months to resolve tickets.
  • Lack of thorough testing before production updates.
  • Steep learning curve, especially when upgrading from older versions.
  • Vague SLAs and unpredictable ticket resolution times.
  • Difficult data migration and integration with on-site data warehouses.

WebTMA pricing

The commentary is based on 2 reviews from WebTMA G2 reviews.

No pricing information available.

See the WebTMA pricing page.


WebTMA alternatives

  • Logo of Eptura Asset
    Eptura Asset
    Streamlines asset maintenance, boosts efficiency, and reduces downtime.
    Read more
  • Logo of Corrigo
    Corrigo
    Streamlines facility maintenance, tracks assets, and manages vendors.
    Read more
  • Logo of MVP One
    MVP One
    Simplify maintenance, track assets, control inventory, boost uptime.
    Read more
  • Logo of InnoMaint
    InnoMaint
    Streamlines maintenance, boosts uptime, and simplifies asset management.
    Read more
  • Logo of MaintainX
    MaintainX
    Streamline maintenance, safety, and operations with a mobile-first platform.
    Read more
  • Logo of MaintiMizer
    MaintiMizer
    Simplify maintenance, reduce downtime, extend asset life.
    Read more

WebTMA FAQ

  • What is WebTMA and what does WebTMA do?

    WebTMA is a robust facility and asset management software designed for mid-sized to large companies. It streamlines maintenance operations, tracks assets and inventory, and manages work orders, ultimately boosting efficiency and minimizing downtime. WebTMA offers mobile access, reporting tools, and integrations to enhance productivity.

  • How does WebTMA integrate with other tools?

    WebTMA integrates with various systems, though specific integrations aren't detailed in the provided data. It's designed for data migration and boasts a mobile app (WebTMA GO) for enhanced accessibility and field operations. However, users have reported difficulties with data integration and slow support response times.

  • What the main competitors of WebTMA?

    WebTMA's main competitors include Fleetio, Eptura Asset, EZOfficeInventory, and Whip Around. These alternatives offer similar functionality in asset, facility, and fleet management, catering to various business sizes and industries. InvGate Insight is another competitor focusing on IT asset management.

  • Is WebTMA legit?

    WebTMA is a legitimate asset and facility management software. User reviews highlight its comprehensive features and helpful initial customer support. However, some users mention slow ticket resolution and a steep learning curve. Consider these factors when evaluating WebTMA for your needs.

  • How much does WebTMA cost?

    WebTMA doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and the size of your organization.

  • Is WebTMA customer service good?

    WebTMA's customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of the support team, others report slow response times and resolutions that can take months. Some customers appreciate the personalized support and customization options.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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