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Wellhub

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Company health

Employee growth
40% increase in the last year
Web traffic
67% increase in the last quarter

Ratings

G2
3.6/5
(13)
TrustPilot
4.4/5
(20)

Wellhub description

Wellhub is a corporate wellness platform that provides employees discounted access to a large network of fitness centers, studios, and wellness apps. Companies contribute to the program alongside employee monthly subscriptions. Wellhub aims to improve employee wellbeing, potentially leading to increased productivity and retention, and reduced healthcare costs.


What companies are using Wellhub?

McDonald's is using Wellhub
McDonald's
Brookfield is using Wellhub
Brookfield
Activision Blizzard is using Wellhub
Activision Blizzard
Unilever is using Wellhub
Unilever
Aflac is using Wellhub
Aflac
Zapier is used by McDonald's, Brookfield, Activision Blizzard, Unilever, Aflac.

Who is Wellhub best for

Wellhub is a corporate wellness platform that gives employees access to a network of fitness centers and wellness apps with the aim of boosting wellbeing and productivity. We find that companies appreciate the wide network of gyms, but some users report issues with customer service and confusing pricing, so be sure to do your homework!

  • We find Wellhub is a great fit for medium (101-1000) and large (1001+) companies seeking to boost employee wellness.

  • We think Wellhub can be beneficial for companies in the healthcare, wellness, and pharma industries looking to prioritize employee health.


Wellhub features

Supported

Improved Business Outcomes: Wellhub drives better retention, higher productivity, and lower healthcare costs within companies.

Supported

Increased Employee Engagement: Wellhub elevates employee engagement and fosters a culture of well-being within the workplace.

Supported

Data-Driven Insights: Wellhub provides a comprehensive platform to track and measure the success of your wellness initiatives.

Supported

Simplified Wellness Experience: Wellhub offers a simplified wellness experience, making it easy for employees to engage and participate.

Supported

Centralized Wellness Hub: Wellhub creates a centralized hub for all your wellness programs, resources, and communications.

Supported

Streamlined Administration: Wellhub streamlines wellness program administration, saving time and resources.

Supported

Seamless Integrations: Wellhub offers various integrations to seamlessly connect with your existing HR and benefits systems.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.8

Customer Service

Neutral
-0.05

Ease of Use

Neutral
-0.11

Reliability and Performance

Strongly negative
-1

Wellhub reviews

We've summarised 33 Wellhub reviews (Wellhub TrustPilot reviews and Wellhub G2 reviews) and summarised the main points below.

Pros of Wellhub
  • Wide network of gyms and studios offering diverse fitness options.
  • Convenient access to various fitness facilities through a single platform.
  • Affordable membership compared to direct gym memberships.
  • Excellent and responsive customer service (some positive experiences noted).
  • Motivational tool encouraging regular workouts.
Cons of Wellhub
  • Difficult check-in process at some gyms, sometimes requiring non-existent staff.
  • Limited international gym access with poor communication about changes.
  • Subpar customer service with slow response times and inflexible solutions.
  • Misleading pricing information on the website, with actual costs higher than advertised.
  • Billing issues and difficulty canceling subscriptions, leading to unauthorized charges.

Wellhub pricing

The commentary is based on 18 reviews from Wellhub G2 reviews and Wellhub TrustPilot reviews.

We find that Wellhub's pricing is a common source of user complaints. Many reviewers mention unexpected price increases, hidden fees, and difficulty canceling subscriptions leading to unwanted charges. While some appreciate the initial affordability, the lack of transparency and pricing issues seem to outweigh the benefits for many.

Users sentiment

Strongly negative
-0.8

See the Wellhub pricing page.

  • Wellhub has a free plan.

Digital
$0.00/month

Access to 10 wellness apps and live stream workouts.

Starter
$11.99/month

Access to 1,200+ gyms & studios, 39 wellness apps, and live stream workouts.

Starter+
$24.99/month

Access to 3,200+ gyms & studios, 39 wellness apps, live stream workouts, and 2x/month virtual personal training.

Basic
$37.99/month

Access to 3,900+ gyms & studios, 43 wellness apps, live stream workouts, and 2x/month virtual personal training.

Bronze
$59.99/month

Access to 5,200+ gyms & studios, 44 wellness apps, live stream workouts, and 4x/month virtual personal training.

Silver
$99.99/month

Access to 8,200+ gyms & studios, 46 wellness apps, live stream workouts, and 4x/month virtual personal training.

Titanium
$139.99/month

Access to 8,500+ gyms & studios, 46 wellness apps, live stream workouts, 4x/month virtual personal training, and 2x/month premium classes.

Gold
$194.99/month

Access to 12,400+ gyms & studios, 46 wellness apps, live stream workouts, 4x/month virtual personal training, and 4x/month premium classes.

Platinum
$264.99/month

Access to 13,400+ gyms & studios, 46 wellness apps, live stream workouts, 8x/month virtual personal training, and 8x/month premium classes.

Diamond
$314.99/month

Access to 13,500+ gyms & studios, 46 wellness apps, live stream workouts, 8x/month virtual personal training, and 16x/month premium classes.


Wellhub alternatives

  • Logo of Coverflex
    Coverflex
    Flexible benefits platform empowering employees and simplifying admin.
    Read more
  • Logo of GoJoe
    GoJoe
    Team fitness challenges boost engagement and improve wellbeing.
    Read more
  • Logo of FitOn Health
    FitOn Health
    Free fitness and wellness app for employees, boosting engagement.
    Read more
  • Logo of Wellable
    Wellable
    Employee wellness programs made easy, engaging, and customizable.
    Read more
  • Logo of Wellbees
    Wellbees
    Boosts employee well-being with engaging wellness programs.
    Read more
  • Logo of Unmind
    Unmind
    Workplace mental wellbeing platform for happier, healthier teams.
    Read more

Wellhub FAQ

  • What is Wellhub and what does Wellhub do?

    Wellhub is a corporate wellness platform offering discounted access to a network of fitness centers, studios, and wellness apps. It aims to boost employee well-being, potentially increasing productivity and retention. We find that while the platform offers a wide range of options, some users have reported issues with customer service and gym access.

  • How does Wellhub integrate with other tools?

    Wellhub integrates with existing HR and benefits systems, creating a seamless connection for simplified administration. We find this streamlines wellness program management, saving businesses time and resources.

  • What the main competitors of Wellhub?

    We find that Wellhub's main competitors are Wellable, Wellbees, and GoJoe. These platforms offer similar employee wellness programs and fitness solutions, though each has its own strengths. Some focus on broader wellness programs, while others specialize in team fitness challenges.

  • Is Wellhub legit?

    Wellhub's legitimacy is questionable. While it offers a wide network of fitness options and some users have positive experiences, many report negative experiences with customer service, billing, and gym access. We advise proceeding with caution.

  • How much does Wellhub cost?

    Wellhub offers a "Digital" plan for free. Paid plans start at $11.99/month for "Starter" and go up to $314.99/month for "Diamond". The corporate subscription cost depends on the number of employees and chosen add-ons, but that pricing is not publicly available.

  • Is Wellhub customer service good?

    Wellhub's customer service receives mixed reviews. While some users praise the quick responses and helpful support, others report unhelpful agents, slow response times, and difficulty resolving issues. We find this discrepancy concerning and suggest carefully evaluating your company's needs before committing to Wellhub.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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