Logo of WellnessLiving

WellnessLiving

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Company health

Employee growth
1% increase in the last year
Web traffic
13% decrease in the last quarter
Financing
July 2022 - $70M

Ratings

G2
4.4/5
(141)
Glassdoor
3.5/5
(94)

WellnessLiving description

WellnessLiving provides business management software designed specifically for the fitness and wellness industry. The platform offers tools for scheduling, payments, marketing, customer management, and more. WellnessLiving aims to be an all-in-one solution for businesses of all sizes looking to streamline operations, improve customer engagement, and grow their clientele. It is used by thousands of businesses globally, from small studios to larger gyms.


What companies are using WellnessLiving?

Advanced Wellness is using WellnessLiving
Advanced Wellness
Austin Yoga Tree is using WellnessLiving
Austin Yoga Tree
Zapier is used by Advanced Wellness, Austin Yoga Tree.

Who is WellnessLiving best for

WellnessLiving is an all-in-one business management software ideal for fitness and wellness businesses of all sizes. Users love its customizable platform, user-friendly interface, and robust features. However, some users have noted issues with glitches, customer support response times, and data migration. If you're looking for software to manage scheduling, payments, marketing, and customer relationships, WellnessLiving could be a good fit, but consider exploring alternatives if cost is a major concern.

  • Best for small businesses, suitable for medium and enterprise companies.

  • Specifically designed for businesses in the fitness and wellness industry.


WellnessLiving features

Supported

WellnessLiving tracks client membership status and history.

Supported

WellnessLiving stores and manages client data, including contact details.

Supported

WellnessLiving allows customers to book appointments based on staff availability.

Supported

WellnessLiving allows scheduling and managing classes, including attendance and payments.

Supported

WellnessLiving integrates with various payment processors and accepts multiple payment methods.

Supported

WellnessLiving offers automated email campaigns, promotions, and customer communication to boost engagement.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Rather positive
+0.64

Ease of Use

Strongly positive
+0.78

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Rather positive
+0.5

WellnessLiving reviews

We've summarised 131 WellnessLiving reviews (WellnessLiving G2 reviews) and summarised the main points below.

Pros of WellnessLiving
  • Highly customizable platform that caters to a variety of fitness and wellness businesses.
  • User-friendly interface that is generally easy to navigate and understand.
  • Robust feature set including scheduling, payments, marketing, and reporting all in one place.
  • Strong customer support with a reputation for being helpful and responsive.
  • Offers a branded mobile app, providing a valuable tool for client engagement.
Cons of WellnessLiving
  • High cost for the value, especially compared to competitors.
  • The software can be glitchy and buggy at times, impacting bookings and payments.
  • Customer support, while generally positive, can be slow to respond, with delays in resolving issues.
  • Data migration from other platforms can be problematic, leading to lost data and inaccuracies.
  • Mobile apps for both clients and staff have limitations and functionality issues.

WellnessLiving pricing

The commentary is based on 15 reviews from WellnessLiving G2 reviews.

Quick Setup and Data Migration are offered free of charge.

Users sentiment

Rather negative
-0.33

See the WellnessLiving pricing page.

Starter
$69 per month

Includes Explorer™ Business Listing, Elevate™ Staff App, Branded Client Web Portal, POS & Credit Card Processing, Email Notifications, SMS Notifications (Pay per SMS), Client Database (Unlimited), Staff Management (2), Schedule Classes, Events & Appointments, Client Self Check-in & Registration Kiosk, Mobile-Friendly Website Widgets, Customizable & Secure Form Builder, Extensive Business Reports, Introductory Offers, Gift Cards, Client Reviews, Rewards & Loyalty Program, and 24/7 Customer Support (Community + Live Chat).


WellnessLiving alternatives

  • Logo of Bookee
    Bookee
    Manage fitness studios, memberships, and marketing, effortlessly.
    Read more
  • Logo of bsport
    bsport
    Streamlines fitness business: bookings, memberships, marketing, payments.
    Read more
  • Logo of ClubReady
    ClubReady
    Manages fitness businesses: memberships, classes, and performance.
    Read more
  • Logo of Buzops
    Buzops
    Streamlines gym management: memberships, payments, staff, and more.
    Read more
  • Logo of Mindbody
    Mindbody
    Streamlines wellness business: bookings, staff, clients, and growth.
    Read more
  • Logo of TeamUp
    TeamUp
    Effortless fitness business management: bookings, payments, growth.
    Read more

WellnessLiving FAQ

  • What is WellnessLiving and what does WellnessLiving do?

    WellnessLiving is business management software for fitness and wellness businesses. It offers tools for scheduling, payments, marketing, and customer management, aiming to be an all-in-one solution. WellnessLiving helps streamline operations, boost client engagement, and support business growth.

  • How does WellnessLiving integrate with other tools?

    WellnessLiving integrates with various payment processors, offers a branded mobile app, and facilitates email marketing campaigns. It also supports staff and client scheduling functionalities. However, users report data migration issues.

  • What the main competitors of WellnessLiving?

    Top alternatives to WellnessLiving include Mindbody, Vagaro, and TeamUp. These competitors offer similar features like online booking, membership management, and payment processing, catering to fitness and wellness businesses. Other options like PT Distinction focus on personal trainers.

  • Is WellnessLiving legit?

    WellnessLiving is a legitimate business management software specializing in the fitness and wellness industry. User reviews praise its comprehensive features and user-friendly interface. However, some users mention glitches and higher costs compared to competitors. Consider these factors when assessing if WellnessLiving is safe and right for your needs.

  • How much does WellnessLiving cost?

    WellnessLiving's Starter plan is $99/month. The Business plan is $39/month and the BusinessPro plan is $69/month. Contact WellnessLiving for Enterprise pricing. They also offer various add-ons like FitLIVE and FitVID on Demand to enhance your business. There's no free trial or free plan.

  • Is WellnessLiving customer service good?

    WellnessLiving's customer service receives positive feedback overall. Users mention helpful and responsive support staff, often highlighting their kindness and problem-solving abilities. However, some experienced difficulties reaching support or slower response times, especially after the initial onboarding phase.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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