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WordPress.com

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Company health

Employee growth
No change in the last year
Web traffic
2% increase in the last quarter
Financing
November 2020 - $986M

Ratings

G2
4.4/5
(2496)
Glassdoor
4.1/5
(406)

WordPress.com description

WordPress.com is a website building platform that offers managed WordPress hosting, making it easy to create and manage websites without technical expertise. It provides various features such as website themes, plugins, and secure hosting. WordPress.com is known for its user-friendly interface, scalability, and a wide range of design options suitable for businesses and individuals. It's a popular choice for building anything from blogs to business websites.


Who is using WordPress.com?


Who is WordPress.com best for

WordPress.com is a user-friendly website building platform ideal for individuals and businesses. Users praise its intuitive interface and vast collection of themes and plugins. However, some have reported occasional performance issues and costly premium features. Consider WordPress.com if you prioritize ease of use and customization options, but be prepared for potential performance hiccups and added costs for premium features.

  • Best for small to medium-sized businesses.

  • A good fit for various industries, including Healthcare, Finance, E-commerce, Retail, and more.


WordPress.com features

Supported

WordPress.com offers a wide range of free and premium themes (pre-designed website templates). These themes include customizable templates for various page types and can be further tailored using custom templates and plugins.

Supported

Podcast websites can be created with SEO, audio players, and blog sections, possibly requiring plugins.

Supported

WordPress.com allows registering new domain names.

Supported

WordPress.com uses a web application firewall (WAF) to protect against attacks.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.13

Customer Service

Rather positive
+0.33

Ease of Use

Strongly positive
+0.86

Reliability and Performance

Rather negative
-0.33

Ease of Implementation

Rather positive
+0.65

Scalability

Neutral
-0.25

WordPress.com reviews

We've summarised 2489 WordPress.com reviews (WordPress.com G2 reviews) and summarised the main points below.

Pros of WordPress.com
  • User-friendly interface for creating and managing websites.
  • Vast collection of themes and plugins for customization.
  • Large and active community for support and resources.
  • Easy integration with other platforms and services.
  • Affordable pricing options for basic websites.
Cons of WordPress.com
  • Some plugins cause errors and website crashes.
  • Occasional performance issues and slow loading times.
  • High cost of premium plans for essential features.
  • Customer support can be slow and unresponsive.
  • Security vulnerabilities and frequent hacking attempts.

WordPress.com pricing

The commentary is based on 207 reviews from WordPress.com G2 reviews.

WordPress.com offers various plans suitable for different needs, from personal blogs to enterprise websites. A free plan is available with limited features. Paid plans offer additional features such as custom domain names, increased storage, premium themes, advanced statistics, and priority support. The Commerce plan is specifically designed for online stores, offering integrated eCommerce tools and optimized WooCommerce hosting.

Users sentiment

Neutral
-0.2

See the WordPress.com pricing page.

  • WordPress.com has a free plan.

Personal
$4 per user/year

Create your home on the web with a custom domain name. Includes 6 GB storage, unlimited pages, posts, users, and visitors, a free domain for one year, an ad-free browsing experience, dozens of premium themes, support from our expert team, and access to website statistics.

Premium
$8 per user/year

Build a unique website with powerful design tools. Includes 13 GB storage, unlimited pages, posts, users, and visitors, a free domain for one year, an ad-free browsing experience, all premium themes, fast support from our expert team, premium statistics, sitewide font and color customization, Google Analytics integration, and video upload capabilities.

Business
$25 per user/year

Unlock the power of WordPress with managed hosting. Includes 50 GB storage, unlimited pages, posts, users, and visitors, a free domain for one year, an ad-free browsing experience, all premium themes, 24/7 priority support, premium statistics, sitewide font and color customization, Google Analytics integration, video upload capabilities, plugin installation, SFTP/SSH access, WP-CLI, Git commands, and GitHub Deployments.

Commerce
$45 per user/year

Create a powerful online store with built-in premium extensions. Includes 50 GB storage, unlimited pages, posts, users, and visitors, a free domain for one year, an ad-free browsing experience, all premium and store themes, 24/7 priority support, premium statistics, sitewide font and color customization, Google Analytics integration, video upload capabilities, plugin installation, SFTP/SSH access, WP-CLI, Git commands, GitHub Deployments, eCommerce tools, and optimized WooCommerce hosting.

Enterprise
$25000 per user/year

The ease and flexibility of WordPress with unmatched scalability, security and data-driven capabilities.

Free
Free

Basic plan with limited features. Includes 1 GB storage, essential features like unlimited pages, users, and a time machine for post edits.


WordPress.com alternatives

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    ApostropheCMS
    Open-source CMS empowering teams to build and manage websites easily.
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  • Logo of Framer
    Framer
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  • Logo of Podcastpage.io
    Podcastpage.io
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    Read more
  • Logo of Bullet.so
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  • Logo of Strikingly
    Strikingly
    Easy website builder for beautiful mobile-first sites.
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WordPress.com FAQ

  • What is WordPress.com and what does WordPress.com do?

    WordPress.com is a website building platform offering managed WordPress hosting. It provides themes, plugins, and secure hosting, making website creation and management easy. Known for its user-friendly interface and scalability, WordPress.com suits both businesses and individuals. It's popular for blogs and business websites.

  • How does WordPress.com integrate with other tools?

    WordPress.com seamlessly integrates with various marketing tools, social media platforms, and other services through its extensive plugin library. This allows users to extend their website's functionality with features like SEO optimization, email marketing, and e-commerce integration.

  • What the main competitors of WordPress.com?

    Top WordPress.com competitors include Wix, Webflow, Squarespace, and Framer. These alternatives offer similar website building features, with varying degrees of design flexibility, e-commerce capabilities, and pricing structures.

  • Is WordPress.com legit?

    Yes, WordPress.com is a legitimate and safe website building platform. It's known for its user-friendly interface and vast collection of themes and plugins. However, be aware of potential downsides like occasional performance issues and the cost of premium features.

  • How much does WordPress.com cost?

    WordPress.com offers paid plans ranging from $9/month to $70/month, catering to diverse needs. A free plan is also available with basic features. Enterprise solutions have custom pricing for large businesses. Is WordPress.com worth the product pricing? It depends on your specific website requirements.

  • Is WordPress.com customer service good?

    WordPress.com customer service receives mixed reviews. While some users praise the "Happiness Engineers" and helpful support staff, others express frustration with slow response times and limited support options, especially for free plan users. Personalized support can be lacking, with users often relying on community forums and documentation.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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