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Yelo description
Yelo is a cloud-based software platform that helps businesses create and manage their own online ordering and delivery systems. It offers tools for creating a website and mobile app, managing orders, processing payments, and tracking deliveries. Yelo also includes features for customer engagement, such as a chatbot and live chat. The platform is designed to be scalable and can be used by businesses of all sizes. Yelo also supports multi-vendor marketplaces, allowing businesses to create a one-stop shop for their community.
Who is Yelo best for
Yelo is a cloud-based platform ideal for small to medium businesses (SMBs) looking to launch online storefronts or marketplaces without coding. Users praise its ease of use and comprehensive features, particularly for grocery, food, and retail delivery. While some users mention slow customer support, many appreciate the platform's value and helpful account managers.
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Best fit for small to medium businesses seeking a no-code online storefront solution.
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Ideal for businesses in e-commerce, retail, grocery, food delivery, or consumer goods.
Yelo features
Supported Yelo supports mobile storefronts with mobile-friendly designs and native apps. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Yelo reviews
We've summarised 89 Yelo reviews (Yelo Capterra reviews and Yelo G2 reviews) and summarised the main points below.
- Easy to use and setup, even for non-technical users.
- Comprehensive features for creating and managing online ordering systems.
- Good value for money, especially for startups and small businesses.
- Helpful and responsive account managers, dedicated to assisting clients.
- Seamless integration with Tookan delivery management system.
- Slow customer support response times, often requiring multiple follow-ups.
- Difficult to get refunds or resolve billing disputes.
- Lack of clear documentation for new features and updates.
- Limited customization options for certain design elements and functionalities.
- Occasional glitches and bugs in the platform, requiring technical assistance.
Yelo pricing
The commentary is based on 6 reviews from Yelo Capterra reviews and Yelo G2 reviews.
While Yelo offers a "cheap barrier to entry," some users have experienced "steep price hikes." Others mention being asked for more money to fix issues. Several negative reviews cite frustration with pricing alongside poor customer service and unmet promises.
Users sentiment
Yelo alternatives
Delivery Hero for RestaurantsOnline ordering, delivery management, and growth tools for restaurants.Read more
Online Ordering SystemStreamlined online ordering for restaurants, boosting sales and efficiency.Read more
Yelo FAQ
Yelo is a cloud-based platform enabling businesses to create and manage online ordering and delivery systems. It offers website and mobile app creation, order management, payment processing, delivery tracking, and customer engagement tools like chatbots. Yelo is scalable and supports multi-vendor marketplaces.
What is Yelo and what does Yelo do?
Yelo is a cloud-based platform enabling businesses to create and manage online ordering and delivery systems. It offers website and mobile app creation, order management, payment processing, delivery tracking, and customer engagement tools like chatbots. Yelo is scalable and supports multi-vendor marketplaces.
Yelo seamlessly integrates with Tookan, a delivery management system, streamlining order fulfillment and delivery tracking. It also offers integrations for payment processing and other essential e-commerce functions. However, some users desire more extensive integration options with other business tools.
How does Yelo integrate with other tools?
Yelo seamlessly integrates with Tookan, a delivery management system, streamlining order fulfillment and delivery tracking. It also offers integrations for payment processing and other essential e-commerce functions. However, some users desire more extensive integration options with other business tools.
Alternatives to Yelo include Convictional, ShopurGrocery, Canal, Acq.to, Salesforce Commerce for B2C, and Dispatch Science. These competitors offer similar features for online ordering, delivery management, and e-commerce solutions, catering to various business needs and sizes.
What the main competitors of Yelo?
Alternatives to Yelo include Convictional, ShopurGrocery, Canal, Acq.to, Salesforce Commerce for B2C, and Dispatch Science. These competitors offer similar features for online ordering, delivery management, and e-commerce solutions, catering to various business needs and sizes.
Yelo is a legitimate platform for businesses to manage online ordering and delivery. User reviews highlight its ease of use and comprehensive features, but some have mentioned slow customer support and occasional glitches. Consider these factors when evaluating if Yelo is safe and suitable for your needs.
Is Yelo legit?
Yelo is a legitimate platform for businesses to manage online ordering and delivery. User reviews highlight its ease of use and comprehensive features, but some have mentioned slow customer support and occasional glitches. Consider these factors when evaluating if Yelo is safe and suitable for your needs.
I couldn't find pricing details for Yelo. For the most current information on product pricing and whether Yelo is worth the investment, I recommend checking their official website.
How much does Yelo cost?
I couldn't find pricing details for Yelo. For the most current information on product pricing and whether Yelo is worth the investment, I recommend checking their official website.
Yelo's customer service receives mixed reviews. While some users praise the helpful and responsive account managers, others express frustration with slow response times and difficulty resolving issues. Overall, the experience seems to vary.
Is Yelo customer service good?
Yelo's customer service receives mixed reviews. While some users praise the helpful and responsive account managers, others express frustration with slow response times and difficulty resolving issues. Overall, the experience seems to vary.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.