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YouTrack

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Company health

Employee growth
10% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.3/5
(57)
Capterra
4.4/5
(68)
Glassdoor
4.3/5
(251)

YouTrack description

YouTrack is a flexible project management tool by JetBrains, used by teams of all sizes and industries. It helps you manage projects, track tasks, and maintain a knowledge base all in one place. YouTrack is known for its customizable features, allowing you to tailor it to your specific workflow. It also offers agile boards, Gantt charts, reporting, and dashboards for comprehensive project oversight.


Who is using YouTrack?


Who is YouTrack best for

YouTrack by JetBrains is a highly customizable project management tool loved for its powerful search and adaptable workflows. It's ideal for software development teams familiar with JetBrains products, offering agile boards, Gantt charts, and reporting. While some users find it initially difficult to learn and desire better integrations, many praise its flexibility and intuitive task management interface.

  • Best for small to medium-sized teams, but adaptable for larger enterprises.

  • A good fit for software development teams, but versatile enough for various industries such as media, education, and more.


YouTrack features

Supported

YouTrack supports visual reporting with charts and interactive Gantt charts.

Supported

YouTrack provides adaptable workflows with customization and automation features.

Supported

YouTrack allows creating, assigning, prioritizing, and tracking issues within projects.

Supported

YouTrack supports workflow automation, including routing ideas, assigning tasks, and sending notifications.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Rather positive
+0.67

Ease of Implementation

Rather negative
-0.33

YouTrack reviews

We've summarised 125 YouTrack reviews (YouTrack Capterra reviews and YouTrack G2 reviews) and summarised the main points below.

Pros of YouTrack
  • Highly customizable, adaptable to various workflows.
  • Powerful search functionality with intelligent query options.
  • User-friendly and intuitive interface for task management and bug tracking.
  • Free version available for small teams and open-source projects.
Cons of YouTrack
  • Difficult to use, requires time to learn and utilize effectively.
  • Limited integrations, specifically noted lack of Visual Studio and direct Slack integration.
  • Mobile app needs improvement, users find it underwhelming.
  • Reporting functionality, especially time tracking, needs improvement.

YouTrack pricing

The commentary is based on 9 reviews from YouTrack Capterra reviews and YouTrack G2 reviews.

YouTrack is praised for its free tier for small teams and open-source projects, making it a cost-effective choice. While some users find it a less expensive alternative to Jira, others mention it being costly for small startups. Overall, the pricing is generally viewed favorably.

Users sentiment

Strongly positive
+1

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YouTrack FAQ

  • What is YouTrack and what does YouTrack do?

    YouTrack is a project management tool by JetBrains designed for teams of all sizes. It offers features like task management, issue tracking, agile boards, and reporting. Known for its customizability and powerful search, YouTrack helps teams streamline workflows and improve project oversight.

  • How does YouTrack integrate with other tools?

    YouTrack integrates with other tools through its REST API, and natively supports integrations with services like Slack, Zendesk, and various JetBrains IDEs. However, users have noted a need for improved and broader integrations.

  • What the main competitors of YouTrack?

    Top alternatives to YouTrack include Jira, ClickUp, Trello, and Fibery. Jira is a popular choice for various teams, while ClickUp offers comprehensive work management features. Trello is known for its visual approach and ease of use, and Fibery provides a flexible, connected workspace. Other options include Juno.one and Kanban Zone.

  • Is YouTrack legit?

    Yes, YouTrack is a legitimate project management tool developed by the well-known software company JetBrains. It's considered safe and reliable by many users who praise its customizability and powerful search functionality. However, some find it initially difficult to use.

  • How much does YouTrack cost?

    I couldn't find pricing details for YouTrack. For the most current pricing information, I recommend visiting the vendor's website.

  • Is YouTrack customer service good?

    YouTrack customer service receives mixed reviews. While some users praise the helpful support, others express dissatisfaction with bug and issue resolution. Despite this, many users find the software intuitive and appreciate its features.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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