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Zentail description
Zentail is a software platform designed for businesses selling products across multiple online marketplaces. It simplifies multichannel selling by automating tasks like listing products, synchronizing inventory, and managing orders. Zentail aims to help businesses scale their operations by providing a central hub for managing sales channels, ensuring accurate listings, and streamlining order fulfillment. The software features automation tools to optimize listings for different marketplaces and provide business insights through reporting features.
Who is Zentail best for
Zentail simplifies multichannel selling for online retailers. It automates listing, inventory, and order management across marketplaces like Amazon, eBay, and Walmart. Users praise its clean interface and helpful support, while some note difficulties with setup and integrations. Best for small businesses selling retail and consumer goods.
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Best for small businesses.
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Ideal for retail and consumer goods companies.
Zentail features
Supported Zentail offers listing optimization features like A+ content, formatting, compliance checks, and keyword optimization. |
Supported Zentail supports listing on Amazon, eBay, Walmart, and other marketplaces. |
Supported Zentail offers detailed reports and customizable views for informed decision-making. |
Supported Zentail offers a unified platform to manage orders from various online marketplaces and websites. |
Supported Zentail offers centralized inventory management across various sales channels and warehouses. |
Supported Zentail offers automated workflows for inventory, pricing, and data handling. |
Zentail reviews
We've summarised 36 Zentail reviews (Zentail Capterra reviews and Zentail G2 reviews) and summarised the main points below.
- Clean and user-friendly interface praised for ease of use.
- Excellent and responsive customer support.
- Efficient multi-channel listing and inventory management.
- Helpful onboarding team and readily available assistance.
- Smart Types and automation features simplify product listing and updates.
- Difficult setup process, often hampered by software bugs.
- Inflexible contracts and difficulty canceling subscriptions even if onboarding goals are not met.
- Limited integrations with certain marketplaces (e.g., Wayfair, Walmart 1P).
- Issues with inventory management, especially for businesses with multiple warehouses.
- Pricing tool can be problematic, causing unexpected price fluctuations.
Zentail pricing
The commentary is based on 6 reviews from Zentail Capterra reviews and Zentail G2 reviews.
Zentail's pricing page doesn't explicitly list any plans or pricing details. It mentions a base fee and an Off-Amazon GMV Tier fee, but no specific amounts are provided. It encourages users to calculate their GMV growth using a provided tool or to contact sales for a consultation.
Users sentiment
See the Zentail pricing page.
Zentail alternatives
Zentail FAQ
Zentail is a multichannel e-commerce platform that streamlines selling across online marketplaces. It automates listing, inventory, and order management, helping businesses scale by centralizing operations and optimizing product listings. Zentail offers reporting features, simplifies workflows, and integrates with various marketplaces.
What is Zentail and what does Zentail do?
Zentail is a multichannel e-commerce platform that streamlines selling across online marketplaces. It automates listing, inventory, and order management, helping businesses scale by centralizing operations and optimizing product listings. Zentail offers reporting features, simplifies workflows, and integrates with various marketplaces.
Zentail integrates with various sales channels like Amazon, eBay, and Walmart, facilitating multichannel listing and inventory management. It also offers connections with shipping providers and other e-commerce tools to streamline operations. However, some users report limited integrations with certain marketplaces.
How does Zentail integrate with other tools?
Zentail integrates with various sales channels like Amazon, eBay, and Walmart, facilitating multichannel listing and inventory management. It also offers connections with shipping providers and other e-commerce tools to streamline operations. However, some users report limited integrations with certain marketplaces.
Zentail's main competitors include Etail Solutions, Jazva, Rithum, Goflow, and Veeqo. These alternatives offer similar features for multichannel e-commerce management, such as inventory synchronization, order management, and listing tools. They cater to various business sizes, from mid-sized businesses to large enterprises.
What the main competitors of Zentail?
Zentail's main competitors include Etail Solutions, Jazva, Rithum, Goflow, and Veeqo. These alternatives offer similar features for multichannel e-commerce management, such as inventory synchronization, order management, and listing tools. They cater to various business sizes, from mid-sized businesses to large enterprises.
Zentail is a legitimate software platform for multi-channel e-commerce management. User reviews praise its intuitive interface and helpful customer support. However, potential users should be aware of reported issues with setup, contract inflexibility, and inventory management challenges. Consider these factors when evaluating if Zentail is safe and right for your business.
Is Zentail legit?
Zentail is a legitimate software platform for multi-channel e-commerce management. User reviews praise its intuitive interface and helpful customer support. However, potential users should be aware of reported issues with setup, contract inflexibility, and inventory management challenges. Consider these factors when evaluating if Zentail is safe and right for your business.
Zentail doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and to determine if Zentail is worth the investment for your ecommerce operations.
How much does Zentail cost?
Zentail doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and to determine if Zentail is worth the investment for your ecommerce operations.
Customer reviews on Zentail's customer service are mixed. While some praise the helpful and responsive support team, especially during onboarding, others have experienced significant issues, including unresolved technical problems and inflexible contract terms. Some users found the support lacking when dealing with critical issues impacting their revenue.
Is Zentail customer service good?
Customer reviews on Zentail's customer service are mixed. While some praise the helpful and responsive support team, especially during onboarding, others have experienced significant issues, including unresolved technical problems and inflexible contract terms. Some users found the support lacking when dealing with critical issues impacting their revenue.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.