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11Sight description
11Sight is a software platform designed to help businesses connect with potential customers through instant video calls. It aims to convert website visitors into qualified leads and accelerate sales. Features include AI-powered chatbots to qualify leads and schedule meetings, video conferencing, and integrations with CRM systems. The platform is marketed towards sales, marketing, customer success, and revenue operations teams looking to increase efficiency and generate more leads.
Who is 11Sight best for
11Sight is a video communication platform designed to connect businesses with potential customers through instant video calls. This software is ideal for sales, marketing, and customer success teams looking to qualify leads faster and boost conversions. Users praise its seamless CRM integrations and one-click video calls, while some find the administrative interface challenging. 11Sight offers a cost-effective alternative to traditional video conferencing tools, making it a valuable asset for businesses seeking to enhance customer engagement and drive sales.
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Ideal for small to medium-sized businesses (SMBs) looking to enhance sales engagement.
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Suitable for industries like healthcare, finance, e-commerce, education, and more.
11Sight features
Supported 11Sight offers native HubSpot integration and configurable integrations for other CRMs. |
Supported 11Sight uses AI to qualify leads based on intent and predefined criteria. |
Supported 11Sight supports embedding video conferencing directly into websites using e-buttons and e-Lines. |
Supported 11Sight allows joining video calls with a single click. |
Supported 11Sight supports online meetings with screen sharing and recording. |
11Sight reviews
We've summarised 135 11Sight reviews (11Sight TrustPilot reviews, 11Sight Capterra reviews and 11Sight G2 reviews) and summarised the main points below.
- Instant lead qualification and connection via video calls
- Seamless CRM integration for real-time information during calls
- One-click video call feature for easy connection
- No software download required, browser-based access
- Cost-effective alternative to Zoom
- Clunky and hard to navigate administrative interface
- Lack of Salesforce and Microsoft Dynamics integration
- Limited branding and customization options
- Occasional performance issues like lag and dropped calls
11Sight pricing
The commentary is based on 5 reviews from 11Sight Capterra reviews and 11Sight G2 reviews.
11Sight offers a 14-day free trial for all plans. All plans include features like browser-based or mobile video calls, end-to-end encryption, unlimited call time, availability control, call history, caller blocking, call recording, message mail, and company directory.
Users sentiment
See the 11Sight pricing page.
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11Sight has a free trial.
Every user receives one e-line and one e-room. Users can add more users to the account.
Includes all Starter plan features plus campaign management, customization, and integration with other solutions.
Includes all Premium plan features plus more features, unlimited integrations, unlimited recording, more analytics, more storage, and a dedicated account manager.
11Sight alternatives
11Sight FAQ
11Sight is a video platform that helps businesses connect with website visitors through instant video calls. It uses AI chatbots to qualify leads, schedule meetings, and integrates with CRM systems. This platform is ideal for sales, marketing, and customer success teams aiming to boost lead generation and improve sales efficiency.
What is 11Sight and what does 11Sight do?
11Sight is a video platform that helps businesses connect with website visitors through instant video calls. It uses AI chatbots to qualify leads, schedule meetings, and integrates with CRM systems. This platform is ideal for sales, marketing, and customer success teams aiming to boost lead generation and improve sales efficiency.
11Sight integrates with HubSpot and offers configurable integrations for other CRMs. This allows for streamlined data flow and real-time information access during video calls, enhancing sales and customer relationship management processes.
How does 11Sight integrate with other tools?
11Sight integrates with HubSpot and offers configurable integrations for other CRMs. This allows for streamlined data flow and real-time information access during video calls, enhancing sales and customer relationship management processes.
Alternatives to 11Sight include Reply, a sales engagement platform, and Attention, an AI-powered sales assistant. SightCall focuses on remote customer assistance through video, while Yesware enhances email outreach and integrates with Salesforce. ChannelSight helps improve online sales, and QualSights gathers consumer insights.
What the main competitors of 11Sight?
Alternatives to 11Sight include Reply, a sales engagement platform, and Attention, an AI-powered sales assistant. SightCall focuses on remote customer assistance through video, while Yesware enhances email outreach and integrates with Salesforce. ChannelSight helps improve online sales, and QualSights gathers consumer insights.
Yes, 11Sight is a legitimate software platform. It offers video calls, AI chatbots, and CRM integrations to help businesses connect with leads. Users appreciate its ease of use and cost-effectiveness, highlighting the one-click video call feature. However, some have noted a clunky administrative interface and limited integrations as drawbacks.
Is 11Sight legit?
Yes, 11Sight is a legitimate software platform. It offers video calls, AI chatbots, and CRM integrations to help businesses connect with leads. Users appreciate its ease of use and cost-effectiveness, highlighting the one-click video call feature. However, some have noted a clunky administrative interface and limited integrations as drawbacks.
11Sight offers a free plan and a 14-day free trial. Paid plans start at $60/month for the Starter plan and $100/month for the Premium plan. Enterprise plan pricing is available upon request. Contact 11Sight for more information on enterprise product pricing.
How much does 11Sight cost?
11Sight offers a free plan and a 14-day free trial. Paid plans start at $60/month for the Starter plan and $100/month for the Premium plan. Enterprise plan pricing is available upon request. Contact 11Sight for more information on enterprise product pricing.
Customer reviews on 11Sight's customer service are mixed. While some users praise the friendly and helpful support, others report difficulty reaching the team or receiving responses to inquiries. Several reviews mention successful resolutions with support.
Is 11Sight customer service good?
Customer reviews on 11Sight's customer service are mixed. While some users praise the friendly and helpful support, others report difficulty reaching the team or receiving responses to inquiries. Several reviews mention successful resolutions with support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.