Logo of 1up

1up

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Last updated on

Company health

Employee growth
41% increase in the last year
Web traffic
4% increase in the last quarter
Financing
July 2023 - $3M

Ratings

G2
5.0/5
(21)

1up description

1up is a software platform designed to help sales teams at midsize and larger companies work more efficiently. It does this by providing a single answer to questions about your company and products, no matter where the information is stored. Imagine having a search bar that could instantly scan all your company documents, websites, and even external sources to find the exact answer you need. 1up is designed to automate the process of answering sales questions, completing RFPs, and responding to security questionnaires. It allows teams to quickly find the information they need, saving them time and improving accuracy.


What companies are using 1up?

Continu is using 1up
Continu
Gladly is using 1up
Gladly
Optimove is using 1up
Optimove
Fleetio is using 1up
Fleetio
Deliveroo is using 1up
Deliveroo
WalkMe is using 1up
WalkMe
Zapier is used by Continu, Gladly, Optimove, Fleetio, Deliveroo, WalkMe.

Who is 1up best for

1up is an AI-powered sales platform designed for mid-size to large businesses. It streamlines responding to RFPs and security questionnaires by providing a single source of truth for company knowledge. Users praise its easy implementation and time-saving automation, while some note limitations with complex queries. Perfect for sales teams needing quick, accurate answers to complex questions.

  • Ideal for medium to large businesses (101+ employees) seeking to streamline sales operations.

  • Best fit for Software, IT, and Telecommunications companies, also suitable for Marketing and Advertising.


1up features

Supported

1up uses AI to automate proposal creation, reducing response time and improving quality.

Supported

1up integrates with Slack for questions and answers.

Supported

1up integrates with knowledge bases to provide consistent information for RFP responses.

Supported

1up uses AI to provide instant answers and automate tasks based on internal knowledge.

Supported

1up automates RFP and security questionnaire responses using internal and external knowledge bases.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+1

1up reviews

We've summarised 21 1up reviews (1up G2 reviews) and summarised the main points below.

Pros of 1up
  • Excellent customer support, highly responsive and receptive to feedback.
  • Seamless implementation and easy to use interface.
  • Significant time savings in responding to RFPs and security questionnaires.
  • Effective automation of responses, leveraging knowledge base efficiently.
  • Valuable Slack integration for easy access to information.
Cons of 1up
  • Limited question length in Ask 1up makes it cumbersome for complex queries.
  • Difficulty answering complex questions requiring nuanced responses.
  • Some features are still missing, though the company is actively working on them.
  • Desire for more control over brand voice and additional prompting capabilities for AI.
  • Limited knowledge base upload formats (PDF, XLS, DOCX only).

1up pricing

The commentary is based on 2 reviews from 1up G2 reviews.

Businesses use 1up to automate sales enablement, RFPs, and security questionnaires. All plans include unlimited collaborators, chat answers, Slack, Teams, & Google Chat integration, browser extension, and single sign-on.

Users sentiment

Strongly positive
+1

See the 1up pricing page.

  • 1up has a free trial.

1up Starter
$250 per user/month

This plan includes 2 admin users, 12 questionnaires per year, and 25 knowledge base files.

1up Pro
$850 per user/month

This plan includes 10 admin users, 60 questionnaires per year, and 75 knowledge base files. It also includes personalized onboarding.

1up Enterprise
Custom

This plan includes 25+ admin users, 100+ questionnaires per year, and 100+ knowledge base files. It also includes a dedicated success manager and onboarding & team training.


1up alternatives

  • Logo of Guru
    Guru
    Company wiki, AI-powered search, and knowledge sharing for teams.
    Read more
  • Logo of Responsive, formerly RFPIO
    Responsive, formerly RFPIO
    Streamlines RFPs and proposals, boosting efficiency and win rates.
    Read more
  • Logo of Tribble
    Tribble
    Automates RFP and security questionnaire responses for faster, consistent proposals.
    Read more
  • Logo of Highspot
    Highspot
    Empowers sales teams with the right content at the right time.
    Read more
  • Logo of Vanta
    Vanta
    Automate security and compliance to build customer trust.
    Read more
  • Logo of Notion
    Notion
    Your connected workspace for notes, tasks, wikis, and databases.
    Read more

1up FAQ

  • What is 1up and what does 1up do?

    1up is an AI-powered knowledge assistant designed for midsize and large sales teams. It integrates with existing knowledge bases and communication platforms like Slack to automate answers to sales questions, RFPs, and security questionnaires, improving efficiency and accuracy.

  • How does 1up integrate with other tools?

    1up integrates with Slack for Q&A and knowledge bases for consistent RFP responses. It also leverages AI to connect with internal and external knowledge sources, automating information retrieval for sales teams.

  • What the main competitors of 1up?

    Top alternatives to 1up include Guru, Loopio, Dashworks, Confluence, OneBar, and Journey. These platforms offer similar features such as knowledge management, RFP automation, and integrations with other business applications. They cater to mid-sized and large businesses seeking streamlined workflows and improved productivity.

  • Is 1up legit?

    Yes, 1up appears to be a legitimate software platform. User reviews on G2 rate it 5/5 stars and praise its ease of use, customer support, and time-saving automation for RFPs and security questionnaires. The platform integrates with Slack and boasts a user-friendly interface.

  • How much does 1up cost?

    I couldn't find pricing details for 1up. For the most accurate pricing information, it's recommended to check their official website or contact their sales team. Is 1up worth it even without pricing readily available? That depends on your specific needs.

  • Is 1up customer service good?

    Customers praise 1up's exceptional customer support, highlighting the team's responsiveness and receptiveness to feedback. Users mention quick responses and real-time updates when encountering issues or bugs, indicating a proactive and helpful support team.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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