Logo of 800.com

800.com

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Last updated on

Company health

Employee growth
4% decrease in the last year
Web traffic
61% increase in the last quarter
Financing
June 2001 - $77M

Ratings

G2
4.6/5
(462)
TrustPilot
4.4/5
(20)

800.com description

800.com provides businesses with toll-free and vanity phone numbers to enhance their professional image and make it easier for customers to reach them. It offers call forwarding, allowing businesses to use their existing cell phones or landlines. 800.com also provides call tracking and analytics, helping businesses understand customer call patterns and measure marketing campaign effectiveness. Additionally, it offers SMS marketing tools and API integration for streamlined communication.


Who is 800.com best for

800.com is ideal for business owners and entrepreneurs looking to enhance their brand image and accessibility. Its virtual phone system with toll-free or vanity numbers, combined with call forwarding, allows businesses to maintain a professional presence while staying connected.

  • A good fit for small businesses seeking a professional edge.

  • A versatile solution across industries.


800.com features

Supported

800.com provides local phone numbers tied to area codes.

Supported

800.com enables real-time conversations via SMS.

Supported

800.com enables creation and sending of SMS marketing campaigns.

Supported

800.com provides businesses with dedicated phone numbers.

Supported

800.com provides toll-free numbers starting with codes like 800, 888, etc.

Supported

800.com offers call tracking and analytics with features like call attribution and recording.

Supported

800.com allows purchase of vanity phone numbers to boost brand recognition.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.83

Reliability and Performance

Strongly positive
+0.8

Ease of Implementation

Rather positive
+0.4

800.com pricing

The commentary is based on 57 reviews from 800.com G2 reviews.

800.com is praised by many users for its affordable pricing and professional vanity number options. While some users note a recent price increase, many find the service a good value for the features and convenience it provides.

Users sentiment

Rather positive
+0.43

See the 800.com pricing page.

Personal Yearly
$19/month (billed annually)

This plan includes 1,000 minutes and 1 phone number.

Unlimited Yearly
$49/month (billed annually)

This plan includes unlimited minutes and 1 phone number.

Pro Yearly
$127/month (billed annually)

This plan includes 5,000 minutes and 5 phone numbers. It also includes unlimited seats.


800.com alternatives

  • Logo of Salesmsg
    800-com vs Salesmsg
    Two-way business texting and calling for sales and customer engagement.
    Read more
  • Logo of OpenPhone
    OpenPhone
    Modern business phone system for streamlined calling and texting.
    Read more
  • Logo of CallRoot
    CallRoot
    Know which ads drive calls. Record, track, and integrate.
    Read more
  • Logo of CallRail
    CallRail
    Track calls and online forms. See which ads bring customers.
    Read more
  • Logo of Aloware
    800-com vs Aloware
    Streamlines sales calls, texts, and automation for smarter outreach.
    Read more
  • Logo of Google Voice
    Google Voice
    One number for calls, texts, voicemail, and Google Workspace.
    Read more

800.com FAQ

  • What is 800.com and what does 800.com do?

    800.com is a provider of toll-free and vanity phone numbers designed to help businesses enhance their professional image. The service includes features like call forwarding, call tracking, analytics, and SMS marketing tools, enabling businesses to manage their communications effectively and understand customer interactions.

  • How does 800.com integrate with other tools?

    800.com offers API integration capabilities, allowing businesses to connect their 800.com services with other tools and systems they use.

  • What the main competitors of 800.com?

    The main competitors of 800.com include providers of business phone systems and virtual phone number services like 800response, RingCentral, Grasshopper, and Vonage. These companies offer similar features such as toll-free numbers, call forwarding, and analytics.

  • Is 800.com legit?

    Yes, 800.com is a legitimate company offering toll-free and vanity phone numbers to businesses. They are known for reliable service, an intuitive dashboard, and affordable pricing based on user reviews and industry reputation.

  • How much does 800.com cost?

    800.com's business phone service costs between $19 to $127 per month. They offer a Personal plan for $19/month, an Unlimited plan for $49/month, and a Pro plan for $127/month.

  • Is 800.com customer service good?

    Based on user reviews, 800.com is praised for its helpful and responsive customer support team. Users highlight the quick response times and knowledgeable assistance provided by 800.com representatives.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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