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Google Voice description
Google Voice is a cloud-based phone system that provides a single business number for your company. It offers calling, texting, voicemail transcription, and integrates seamlessly with other Google Workspace apps. Google Voice is known for its user-friendliness and scalability, making it a suitable option for businesses of all sizes looking for a flexible and reliable phone solution.
Who is Google Voice best for
Google Voice offers a simple, scalable business phone solution. Users praise its ease of use and integration with Google Workspace, while some experience inconsistent notifications and call quality issues. It's a great choice for businesses of all sizes needing a reliable and affordable communication system.
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Ideal for startups, SMBs, and solopreneurs seeking an affordable and flexible phone solution.
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Suitable for businesses across various industries, from healthcare to legal services.
Google Voice features
Supported Offers a dedicated business number separate from personal lines. |
Supported Supports making and receiving calls through various devices. |
Supported Provides texting functionality for business communication. |
Supported Converts voicemail audio to text for easy review. |
Supported Integrates with Google Calendar and Google Meet. |
Supported Uses Google AI to filter out spam calls. |
Supported Allows using desk phones with Google Voice. |
Google Voice reviews
We've summarised 852 Google Voice reviews (Google Voice Software Advice reviews, Google Voice GetApp reviews, Google Voice Capterra reviews and Google Voice G2 reviews) and summarised the main points below.
- Easy to use and set up.
- Keeps personal number private.
- Seamless integration with other Google apps.
- Free calling and texting within the US.
- Voicemail transcription is helpful.
- Inconsistent call and message notifications.
- Call quality issues and dropped calls.
- Limited international texting.
- App can be buggy.
- Difficulty managing contacts within the app.
Google Voice pricing
The commentary is based on 169 reviews from Google Voice Capterra reviews, Google Voice G2 reviews, Google Voice GetApp reviews and Google Voice Software Advice reviews.
Google Voice is a VoIP phone system that integrates with Google Workspace. It offers three paid plans: Starter, Standard, and Premier. All plans include calls between Google Voice numbers, calls to the US from any Google Voice number, calls to Canada from Canadian or US Google Voice numbers, calls to most of Europe from within Europe, Google Fi compatibility (US only), voicemail transcription, Google Calendar and Meet integration, mobile and web apps, 24/7 support, SLA, usage reporting, and call forwarding.
Users sentiment
See the Google Voice pricing page.
Up to 10 users and 10 domestic locations. Includes calls between Google Voice numbers, calls to the US, Canada (from US/Canada), and most of Europe (from within Europe).
Unlimited users and regional/domestic locations. Includes all Starter features plus SIP Link, unlimited US text messaging, multi-level auto attendant, ring groups, desk phone and ATA support, eDiscovery, and ad-hoc user call recording.
Unlimited users, regional/domestic locations, and international locations. Includes all Standard features plus advanced reporting (BigQuery) and automatic ad-hoc user call recording.
Google Voice alternatives
Google Voice FAQ
Google Voice provides a single business number for calling, texting, and voicemail transcription. It integrates with Google Workspace and offers spam call blocking, making it a user-friendly and scalable solution for businesses of all sizes.
What is Google Voice and what does Google Voice do?
Google Voice provides a single business number for calling, texting, and voicemail transcription. It integrates with Google Workspace and offers spam call blocking, making it a user-friendly and scalable solution for businesses of all sizes.
Google Voice integrates seamlessly with other Google Workspace apps, such as Google Calendar and Google Meet. This integration streamlines workflows and enhances productivity by consolidating communication and collaboration tools.
How does Google Voice integrate with other tools?
Google Voice integrates seamlessly with other Google Workspace apps, such as Google Calendar and Google Meet. This integration streamlines workflows and enhances productivity by consolidating communication and collaboration tools.
Top alternatives to Google Voice include Dialpad Ai Voice, Toky, Vonage Business Communications, and Phone2. These competitors offer similar features such as calling, texting, and voicemail transcription, often with additional functionalities like AI-powered call summaries or CRM integrations.
What the main competitors of Google Voice?
Top alternatives to Google Voice include Dialpad Ai Voice, Toky, Vonage Business Communications, and Phone2. These competitors offer similar features such as calling, texting, and voicemail transcription, often with additional functionalities like AI-powered call summaries or CRM integrations.
Yes, Google Voice is a legitimate service offered by Google. It's a safe and popular VoIP service known for its ease of use, integration with other Google apps, and free calling/texting within the US. However, some users experience inconsistent notifications and occasional call quality issues.
Is Google Voice legit?
Yes, Google Voice is a legitimate service offered by Google. It's a safe and popular VoIP service known for its ease of use, integration with other Google apps, and free calling/texting within the US. However, some users experience inconsistent notifications and occasional call quality issues.
Google Voice pricing is not publicly available. Google Workspace offers various plans starting at $6 per user per month, but Google Voice is listed as a separate add-on. Contact Google Sales for product pricing and to determine if it's worth it for your business.
How much does Google Voice cost?
Google Voice pricing is not publicly available. Google Workspace offers various plans starting at $6 per user per month, but Google Voice is listed as a separate add-on. Contact Google Sales for product pricing and to determine if it's worth it for your business.
Customer reviews on Google Voice's customer service are mixed. While some users praise the helpfulness and responsiveness of support, others report slow response times and difficulty getting issues resolved. Some users find the service easy to use and reliable, while others have experienced dropped calls and buggy software.
Is Google Voice customer service good?
Customer reviews on Google Voice's customer service are mixed. While some users praise the helpfulness and responsiveness of support, others report slow response times and difficulty getting issues resolved. Some users find the service easy to use and reliable, while others have experienced dropped calls and buggy software.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.