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Acquia Digital Experience Platform

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Company health

Employee growth
4% increase in the last year
Web traffic
10% decrease in the last quarter

Ratings

G2
4.3/5
(212)
Glassdoor
3.7/5
(478)

Acquia Digital Experience Platform description

Acquia Digital Experience Platform (DXP) is a suite of tools that helps mid-sized to large businesses create and manage their online presence. It includes everything from web content management and digital asset management to customer data analysis and marketing automation. Acquia DXP emphasizes flexibility and customer experience, aiming to help businesses deliver consistent and engaging digital experiences across different channels. It's particularly known for its strong content management capabilities and integrations with the open-source platform, Drupal.


What companies are using Acquia Digital Experience Platform?

King Arthur Baking Company is using Acquia Digital Experience Platform
King Arthur Baking Company
NBC Sports is using Acquia Digital Experience Platform
NBC Sports
CRAYOLA is using Acquia Digital Experience Platform
CRAYOLA
Zapier is used by King Arthur Baking Company, NBC Sports, CRAYOLA.

Who is Acquia Digital Experience Platform best for

Acquia DXP is a comprehensive platform for businesses seeking to elevate their digital presence. Users praise its user-friendly interface, robust security, and seamless Drupal integration. However, some find the cost high and PHP configurations challenging. It's best suited for mid-sized to large companies in industries like e-commerce and media, prioritizing online experience and engagement.

  • Best for mid-sized to large businesses needing robust features.

  • Ideal for E-commerce, Education, Media, and Software industries.


Acquia Digital Experience Platform features

Supported

Acquia DXP offers marketing automation, including email marketing and campaign management.

Supported

Acquia DXP offers centralized visual management through Acquia DAM.

Supported

Acquia DXP supports customer journey analytics with AI-driven analysis and real-time dashboards.

Supported

Acquia DXP offers a centralized content management system based on Drupal, enabling content creation, management, and distribution across channels.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Neutral
+0

Ease of Use

Rather positive
+0.33

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Rather positive
+0.33

Scalability

Rather positive
+0.33

Acquia Digital Experience Platform reviews

We've summarised 210 Acquia Digital Experience Platform reviews (Acquia Digital Experience Platform G2 reviews) and summarised the main points below.

Pros of Acquia Digital Experience Platform
  • User-friendly interface for website management
  • Easy to manage dev, stage, and prod environments
  • Excellent support from Acquia
  • Robust security and scalability
  • Seamless integration with Drupal
Cons of Acquia Digital Experience Platform
  • Difficult to manage PHP plugins and configurations
  • Marketing options can be problematic
  • High cost and unclear pricing
  • Slow support response times
  • Complex and bureaucratic for smaller companies
  • Limited control over infrastructure changes

Acquia Digital Experience Platform pricing

The commentary is based on 27 reviews from Acquia Digital Experience Platform G2 reviews.

Acquia DXP offers enterprise-grade features, but reviews indicate a high price point. While users appreciate the platform's capabilities, the cost is a significant factor, especially for smaller organizations. Some reviewers mention a complex pricing structure and expensive add-ons.

Users sentiment

Strongly negative
-1

Acquia Digital Experience Platform alternatives

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Acquia Digital Experience Platform FAQ

  • What is Acquia Digital Experience Platform and what does Acquia Digital Experience Platform do?

    Acquia Digital Experience Platform (DXP) is a comprehensive suite of tools for building and managing robust online experiences. It offers content management, digital asset management, customer data analysis, and marketing automation, particularly suited for mid-sized to large businesses seeking flexible and engaging digital experiences. It is known for its strong content management and Drupal integration.

  • How does Acquia Digital Experience Platform integrate with other tools?

    Acquia DXP integrates with various marketing automation tools, CRM systems, and commerce platforms. It also leverages its Drupal foundation for extensive customization and integration possibilities through modules and APIs. This allows businesses to connect Acquia DXP with existing systems and create a unified digital experience.

  • What the main competitors of Acquia Digital Experience Platform?

    Top alternatives to Acquia DXP include Kentico, a flexible DXP for mid-size to large companies, and Constant Contact, a digital marketing platform ideal for small and midsize businesses. Other competitors are Mailchimp and GetResponse, focusing on marketing automation and growth.

  • Is Acquia Digital Experience Platform legit?

    Acquia Digital Experience Platform is a legitimate software option. It's known for robust security, scalability, and Drupal integration. However, potential users should be aware of reported difficulties managing PHP and high costs.

  • How much does Acquia Digital Experience Platform cost?

    Acquia Digital Experience Platform doesn't publicly disclose pricing. Contact their sales team for a customized quote based on your specific needs and requirements. Consider exploring alternative DXP platforms with transparent pricing.

  • Is Acquia Digital Experience Platform customer service good?

    Acquia Digital Experience Platform receives mixed reviews regarding customer service. While many users praise the helpful and responsive support team, particularly for critical issues, others mention slow response times and unhelpful documentation for less urgent matters. Some also note inconsistent experiences with sales representatives.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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