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Kentico

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Company health

Employee growth
No change in the last year
Web traffic
10% decrease in the last quarter

Ratings

G2
4.4/5
(329)
Capterra
4.3/5
(48)
TrustPilot
3.7/5
(1)
Glassdoor
4.7/5
(50)

Kentico description

Kentico is a digital experience platform (DXP) designed to help mid-size to large companies create and manage their websites and online content. It offers tools for content management, digital marketing, and e-commerce, all within a single platform. Kentico aims to make website management efficient and provides the flexibility to handle complex digital needs. Their hybrid headless approach allows for both pre-built templates and custom development, catering to technical and non-technical users. Kentico prides itself on providing a strong support system and resources for its users.


Who is Kentico best for

Kentico is a fit for mid-size to large companies seeking a customizable .NET CMS with a focus on marketing automation. From what we gather, users appreciate the platform's flexibility and customization options. Keep in mind that some users find the pricing high and the interface slow at times.

  • Perfect for medium to large companies (100+ employees) seeking a customizable .NET CMS with strong marketing automation.

  • We see Kentico working well for companies within e-commerce, marketing, and advertising that require tailored digital experiences.


Kentico features

Supported

Multi-channel content management: Allows managing content across multiple channels from one platform.

Supported

Digital experience platform: Provides tools to enhance and personalize digital experiences for customers.

Supported

E-commerce: Offers e-commerce functionalities to support online sales and transactions.

Supported

Hybrid headless architecture: Combines pre-built templates with the option for custom development.

Supported

Third-party integrations: Integrates with third-party systems and technologies.

Supported

Multi-channel marketing tools: Built-in marketing tools to manage and automate campaigns.

Supported

Low-code/No-code tools: Provides low-code/no-code tools for easier content creation.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.6

Customer Service

Rather positive
+0.5

Ease of Use

Rather positive
+0.64

Reliability and Performance

Neutral
+0.27

Ease of Implementation

Neutral
+0.2

Scalability

Rather positive
+0.5

Kentico reviews

We've summarised 378 Kentico reviews (Kentico Software Advice reviews, Kentico GetApp reviews, Kentico TrustPilot reviews, Kentico Capterra reviews and Kentico G2 reviews) and summarised the main points below.

Pros of Kentico
  • Intuitive and user-friendly interface for content editors.
  • Highly customizable platform, allowing for complex features.
  • Robust and mature product with frequent updates.
  • Strong security features suitable for enterprise use.
  • Excellent documentation and online resources available.
Cons of Kentico
  • High subscription costs and annual price increases are a common complaint.
  • Limited out-of-the-box widgets require custom development.
  • The admin interface can be slow, especially with large amounts of content.
  • Technical support, while available, has mixed reviews regarding effectiveness.
  • Staging process can be confusing, leading to errors when syncing content.

Kentico pricing

The commentary is based on 42 reviews from Kentico Capterra reviews and Kentico G2 reviews.

We find that, while Kentico is generally considered a worthwhile investment with valuable features, some users express concern over its pricing, especially regarding subscription costs, annual increases, and additional consultation fees. Others find the pricing competitive and fair, especially given its robust feature set.

Users sentiment

Rather negative
-0.6

See the Kentico pricing page.

  • Kentico has a free trial.

Standard tier (SaaS)
$2050 per month

Experience management for your primary website channel. Hosted in our cloud.

Advanced tier (SaaS)
$2610 per month

Deliver consistent, personalized experiences across multiple digital channels. Hosted in our cloud.

Standard tier (Private cloud / License-only)
$1050 per month

Experience management for your primary website channel.

Advanced tier (Private cloud / License-only)
$2110 per month

Deliver consistent, personalized experiences across multiple digital channels.

Enterprise
$23700 per year

For next-level websites with digital marketing capabilities. Business plus digital marketing and commerce tools.


Kentico alternatives

  • Logo of Contentful
    Contentful
    Headless CMS for flexible content, across any platform.
    Read more
  • Logo of Magnolia
    Magnolia
    Flexible platform connecting content, commerce, and more.
    Read more
  • Logo of Storyblok
    Storyblok
    Headless CMS for flexible, omnichannel content management.
    Read more
  • Logo of Expresia
    Expresia
    Unified digital experience platform: content, commerce, and AI personalization.
    Read more
  • Logo of Bloomreach
    Bloomreach
    Personalizes websites and boosts conversions with AI.
    Read more
  • Logo of Acquia Digital Experience Platform
    Acquia Digital Experience Platform
    Build, manage, and personalize content-rich digital experiences.
    Read more

Kentico FAQ

  • What is Kentico and what does Kentico do?

    We find Kentico to be a comprehensive digital experience platform ideal for mid-size to large companies. It offers robust content management, digital marketing, and e-commerce tools within a single platform. Kentico's hybrid approach allows both template-based and custom development.

  • How does Kentico integrate with other tools?

    Kentico integrates with various third-party systems, expanding its functionalities. We find this flexibility allows businesses to connect their existing tools and streamline workflows. It offers integrations for CRM, ERP, marketing automation, and more.

  • What the main competitors of Kentico?

    We find that Kentico competes with several strong players in the digital experience platform space. Its main competitors include Contentful, Magnolia, Storyblok, Bloomreach, and Acquia. These platforms offer similar content management and digital marketing capabilities, often with varying approaches to headless architecture and pricing models.

  • Is Kentico legit?

    Yes, Kentico is a legitimate and well-established digital experience platform. We find it's generally well-regarded by users, but keep in mind some have raised concerns about cost and performance. Overall, it's a safe and viable option to consider.

  • How much does Kentico cost?

    Kentico Xperience offers flexible pricing. SaaS plans start at $2050/month, while private cloud/license-only options begin at $1050/month. For larger enterprises, there's an annual plan at $23700/year. We find these options cater to various needs and budgets.

  • Is Kentico customer service good?

    We find that Kentico's customer service receives positive feedback overall. Users praise the helpful support staff and quick response times. However, some have experienced challenges finding effective solutions through technical support, expressing the need for more efficient troubleshooting.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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