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Akia

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Last updated on

Company health

Employee growth
16% increase in the last year
Web traffic
28% decrease in the last quarter
Financing
October 2022 - $7M

Ratings

G2
5.0/5
(1)

Akia description

Akia is a text messaging platform designed for hotels to communicate with their guests. Through AI-powered chat and automated messaging, Akia aims to streamline guest services like providing information, managing requests, and sending reminders. It boasts features like personalized mini-apps accessible through text links, integrations with popular property management systems, and tools for upselling and gathering feedback. Akia promises improved operational efficiency, increased positive guest experiences, and a reduction in fraudulent bookings.


What companies are using Akia?

Auberge Resorts is using Akia
Auberge Resorts
Velas Resorts is using Akia
Velas Resorts
Staypineapple is using Akia
Staypineapple
Airbnb is using Akia
Airbnb
Zapier is used by Auberge Resorts, Velas Resorts, Staypineapple, Airbnb.

Who is Akia best for

Akia is a text messaging platform designed for hotels to enhance guest communication and streamline operations. It offers AI-powered chat, automated messaging, and personalized mini-apps accessible via text. Akia integrates with property management systems and helps manage guest requests, send reminders, and reduce fraudulent bookings.

  • Best for medium-sized businesses (101-1000 employees), suitable for small and large businesses.

  • Specifically designed for the hospitality and tourism industry.


Akia features

Supported

Akia provides best-in-class messaging, allowing hotels to communicate with guests efficiently.

Supported

Akia offers multiple touchpoints for guest interaction.

Supported

Akia allows hotels to broadcast messages to all guests.

Supported

Akia integrates with Property Management Systems (PMS).

Supported

Akia offers an auto-responder feature.

Supported

Akia supports an unlimited number of users.

Supported

Akia allows unlimited conversations.


Akia pricing

The commentary is based on 1 reviews from Akia G2 reviews.

Akia's pricing plans offer personalized guest communication tools, but some users desire more features within their chosen plan, like increased email blast limits. No pricing specifics are available in the reviews.

See the Akia pricing page.


Akia alternatives

  • Logo of Canary Technologies
    Canary Technologies
    Streamlines hotel operations with contactless check-in and guest messaging.
    Read more
  • Logo of Beds24
    Beds24
    Automate bookings, manage properties, and grow revenue.
    Read more
  • Logo of OTA Sync
    OTA Sync
    Syncs bookings across platforms, saving time and boosting revenue.
    Read more
  • Logo of Eviivo
    Eviivo
    Booking management software connecting independent properties to the world.
    Read more
  • Logo of Hostify
    Hostify
    Manage vacation rentals effortlessly, across platforms, with automated tools.
    Read more
  • Logo of Stampede
    Stampede
    Grow hospitality revenue with smarter marketing and seamless operations.
    Read more

Akia FAQ

  • What is Akia and what does Akia do?

    Akia is a hotel text messaging platform using AI-powered chat and automated messaging. It streamlines guest communication, manages requests, sends reminders, and offers personalized mini-apps accessible through text. Akia integrates with property management systems and aims to improve efficiency and guest experiences.

  • How does Akia integrate with other tools?

    Akia integrates with property management systems (PMS), enabling streamlined communication and operational efficiency for hotels. It also offers personalized mini-apps accessible through text links, further enhancing guest interaction and service delivery.

  • What the main competitors of Akia?

    Top alternatives to Akia include Whistle, a guest messaging platform for hotels, NewOaks AI, specializing in AI chatbots for customer service, and Podium, a platform for managing online reviews and customer interactions.

  • Is Akia legit?

    Akia appears to be a legitimate platform. It offers features like AI chat, automated messaging, and PMS integrations, catering specifically to the hospitality industry. A 5/5 rating on G2, although from a limited number of reviews, suggests positive user experiences. Consider exploring reviews and testimonials for a comprehensive assessment before committing.

  • How much does Akia cost?

    I couldn't find pricing details for Akia. For the most accurate pricing information, it's best to contact Akia directly. This will allow you to discuss specific product needs and potentially negotiate pricing.

  • Is Akia customer service good?

    There is no information available about Akia's customer service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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