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Canary Technologies

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Last updated on

Company health

Employee growth
36% increase in the last year
Web traffic
19% decrease in the last quarter
Financing
January 2024 - $97M

Ratings

G2
4.8/5
(24)
Glassdoor
4.4/5
(61)

Canary Technologies description

Canary Technologies provides hotels with software to manage guest communication and streamline operations. Their tools help hotels offer contactless check-in, manage payments, and gather electronic signatures for contracts. These tools integrate with existing hotel software. Canary focuses on increasing efficiency for hotel staff, reducing fraud, and improving the customer experience.


What companies are using Canary Technologies?

Four Seasons is using Canary Technologies
Four Seasons
IHG Brands is using Canary Technologies
IHG Brands
Zapier is used by Four Seasons, IHG Brands.

Who is Canary Technologies best for

Canary Technologies is ideal for hoteliers looking to boost security, streamline operations, and improve guest experiences. We find that its sweet spot lies with mid-sized hotels. User reviews highlight its ease of use, excellent customer support, and secure payment processing. Hotels can use it to reduce fraud and improve the customer experience, which makes it a win-win!

  • Perfect for mid-sized hotels (100-1,000 employees) seeking to improve guest experience and operational efficiency.

  • A strong fit for businesses in the Hospitality/Tourism sector aiming to streamline guest communication and payment processes.


Canary Technologies features

Supported

Guest Messaging via Text: Communicate with guests through their preferred channel, text messaging, eliminating the need for app downloads.

Supported

Automated Guest Communication: Automates communication with guests, saving staff time and ensuring consistent service.

Supported

Personalized Guest Interactions: Enables personalized communication, addressing guests by name and referencing their specific details.

Supported

Multi-Channel Communication: Offers multiple communication options beyond text, accommodating diverse guest preferences.

Supported

System Integration: Integrates with existing hotel systems for seamless data flow and operational efficiency.

Supported

Reduced Front Desk Lines: Reduces front desk lines by enabling guests to communicate their needs and requests via messaging.

Supported

Improved Guest Satisfaction: Empowers hotels to enhance guest satisfaction by providing timely and relevant information.


Canary Technologies reviews

We've summarised 24 Canary Technologies reviews (Canary Technologies G2 reviews) and summarised the main points below.

Pros of Canary Technologies
  • Easy to use and implement.
  • Excellent customer support.
  • Fast and efficient authorization process.
  • Secure and PCI compliant.
  • Improves guest experience.
Cons of Canary Technologies
  • Difficult to search for authorizations by company name.
  • No visual indicator for processed authorizations.
  • Requires login verification code every time.
  • Limited customization options.

Canary Technologies pricing

The commentary is based on 1 reviews from Canary Technologies G2 reviews.

We find Canary Technologies' pricing model appears beneficial, contributing to improved staff satisfaction and potentially increasing earnings. Specific pricing details aren't available in reviews, but the perceived value seems positive.

See the Canary Technologies pricing page.


Canary Technologies alternatives

  • Logo of Oracle Hospitality OPERA Property Management System
    Oracle Hospitality OPERA Property Management System
    Streamlines hotel operations, from booking to guest experience.
    Read more
  • Logo of Akia
    Akia
    Hotel guest texting, boosting service and cutting costs.
    Read more
  • Logo of ChargeAutomation
    ChargeAutomation
    Automates guest tasks for hotels and rentals, boosting efficiency.
    Read more
  • Logo of HotelFriend
    HotelFriend
    Streamlines hotel operations, boosting guest happiness and revenue.
    Read more
  • Logo of Clock PMS
    Clock PMS
    Cloud hotel management boosting direct bookings and guest experience.
    Read more
  • Logo of Agilysys
    Agilysys
    Streamlines hospitality operations, boosting efficiency and guest satisfaction.
    Read more

Canary Technologies FAQ

  • What is Canary Technologies and what does Canary Technologies do?

    Canary Technologies offers hotels a guest communication and operations platform. We find that it streamlines tasks like contactless check-in, payments, and e-signatures, integrating with existing hotel software. In our experience, it improves efficiency, reduces fraud, and elevates the guest experience.

  • How does Canary Technologies integrate with other tools?

    Canary Technologies integrates with existing hotel property management systems (PMS) for seamless data flow and operational efficiency. This allows hotels to connect their current software with Canary's platform for a unified experience.

  • What the main competitors of Canary Technologies?

    Canary Technologies' competitors include Oracle Hospitality, Akia, ChargeAutomation, HotelFriend, Clock PMS, and Agilysys. These alternatives offer similar features for hotel management, guest communication, and operational efficiency. We find that each platform has its strengths, so it's worth exploring to find the best fit.

  • Is Canary Technologies legit?

    Yes, Canary Technologies is a legitimate company. We find that they offer hotel management software with generally positive customer reviews citing ease of use and excellent customer support. However, some users mention limited customization and occasional difficulties searching authorizations.

  • How much does Canary Technologies cost?

    Unfortunately, Canary Technologies doesn't publicly disclose its pricing. We recommend contacting their sales team for a customized quote based on your specific needs.

  • Is Canary Technologies customer service good?

    We find Canary Technologies' customer service to be excellent. Users consistently praise the helpful and responsive support team, making implementation and ongoing use a breeze. They also appreciate the available tutorials and easy access to support staff for questions.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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